Avaliações do Quickbooks Point of Sale

My swiss army knife

Comentários: Its my go to book keeping tool I have used it I "Trust" it and would highly recommend it to any business no matter the industry or size .

Vantagens:

Easy to understand so its easy to train new users I have used this software in my construction business and a store manager it easily helps me manage multiple pos devices both in store and in the field making tax forms and reports quick and easy to create .

Desvantagens:

There is a learning curve for some uses of the software

The software you need when opening a small business

Comentários: For those opening a small business, how to process payments is one of the key questions that need a solution and with this you have the ability to get paid from your customer.

Vantagens:

The easy functionality and all the different features that I didn't think about that would be there to help get a company going

Desvantagens:

The time it takes to put in all information

More Bugs than the local woods.

Comentários: POS = Peace Of... Sales Killer. Customer service very poor. A lot of "We will get back to you". Bug fixes come too little too late.

Vantagens:

Reporting had tons of data. Not just sales totals. You have popular times. Stock value, amount sold, cost of goods, profits. How well each vendor is doing. Top selling Vendors, Items, Departments. Number and graphs. Design and save a report and pull it up again. Set when to date the report. Like you want for info for the last day, last 6 days, maybe 50 days. You can complete control your reports. The register scanned items in quickly. Showed details like amount on hand. Short Description. Clearly see sale % if item is on sale. A bit hard but you can set up % off. Buy one get one % off.

Desvantagens:

CRASHING! Random stop working. Forcing you to close the app or turn off your whole system to reset. Too many buttons for the average cashier to work with. No tracking gift certificates though you CAN put in ID numbers you could tell the register the gift certificate is $100 even if it was only $10 and it would completely accept it. AND THEY RETURNED $85 AND VOIDED A SALE. So we rung up $85 in a sale. Run a credit card. Card Approved. Customer gets happy done beeping and register says $0.00. Click Salve & Print and BAM! System crasher right there. Now the sale is done. Customer walks away and we are left restarting the system again. We do it 2x a day on the weekends so no big deal. 5 min later the system opens and says last receipt not saved. "Ok so save it" I think to myself. NO! Instead the system would letting me stop it, without asking, without my approval... RETURNS/VOIDS the last sale. "Ok no big deal I will ring it up again or fix it in inventory. No way it sent the return to the credit possessor." I open Credit Processing and THERE IT IS. $85 APPROVED and then 5 min later $85 VOID. So I don't have the money. The customer and item are LONG gone. And WHY DID THEY VOID A CONFIRMED APPROVED CREDIT CARD 5 MINUTES LATER!!! What if it was more money? We have sales up to $200! Just had a record breaking $500 sale that took 15 min bc during it the system started scanning items in wrong! We have been open 6 months. This CAN NOT HAPPEN AT CHRISTMAS! We changed companies.

Surprised how easy it was to use

Vantagens:

best part of this software was how quickly I can process the payments while maintaining a constant log of each sale.

Desvantagens:

no features really missing I just had to over come the learning curve to be honest.

QuickBooks POS - not good for Retail, but anything else maybe

Comentários: I generally liked the QB POS software and what it did for us, ... but we grew out of this. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.

Vantagens:

1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features. 2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again. 3) It's easy to use and navigate. 4) Does not require internet connection if the internet goes down 5) Great reports 6) A great company, with solid reputation, with a good name brand product

Desvantagens:

1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and 2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa. 3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive. 4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution. 5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.

D cent POS software for the money but definitely could be better.

Comentários: It runs my business

Vantagens:

Seamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.

Desvantagens:

Poor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.

Functional not pretty, gets the job done

Comentários: Overall gets the job done.

Vantagens:

Has customization - we have a quick pick category for most commonly bought items. Has useful features like reports, storing customer info, purchase orders.

Desvantagens:

It isn't very user friendly - have to x out of windows to get back to selling. User interface is ugly and in general a bit clunky. Could be user error... but nothing seems to scan once entered.

QB Point of Sale Review

Comentários: DIdn't require to be online as some other versions of a POS system do require. This is a nice feature as it is a pay one time not monthly.

Vantagens:

Easy to adapt has two different screen settings that make it easy depending on your type of retail business that allows it easy to understand. If you are not a computer expert you can still feel smart using the POS software.

Desvantagens:

Price and if you do need to call for help, since it is a QB product support time is usually longer than you want. The support call time can be a problem if you have an issue with the POS system during normal operational hours.

Great POS system for small business

Vantagens:

I bought the simple version of Quickbooks POS and it had great features for an entry business. No limits on inventory list and great tool for customer loyalty rewarding. For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.

Desvantagens:

Very laggy when filled inventory list with 1000+ items. Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.

POS enabled us to add a retail location to our distribution business, minimal time spent configuring

Comentários: The intergration with QB Financials

Vantagens:

Ease of setup and intetgration into our QB Enterprise software. We got system setup in under an hour and was connected to QB Finance and ringing up customers with a hour and a half.

Desvantagens:

How inventory goes into QB Financial but we developed a work around. Inventory needs to be able to use QB Finance as the main record for inventory

Quickbooks POS

Comentários: Our overall experience since using POS 19.0 has been BAD.

Vantagens:

The system is fairly easy to use and generally intuitive.

Desvantagens:

Since they did the upgrade to 19.0 they removed the multiple email options. We have used Quickbooks POS for over 12 years and it worked well. There were a few minor things we had to work around, but that was okay and it served our company well. Since upgrading to 19.0 we have had nothing but problems. Feature were taken away, the screens freeze, it locks up our computers, etc. Then there is the service issue - it will shut down my entire POS system so I'll have customer calling or waiting and not POS, can't process credit cards, ets. You call for service and it 15 minutes or more to get assistance. You go online for "faster service" and get a technician that can't help. HORRIBLE customer service. Once in a while you'll get a good technician who is knowledgeable, but that is very rare.

An okay system for PC but no compatibility with mobile technology and prone to dumping data

Comentários: I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly.
Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased.
I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data.
For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.

Vantagens:

Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

Desvantagens:

Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

let me explain my review

Comentários: read above

Vantagens:

Our business has been using quick books POS since we opened our shop in Oct of 2004. We were advised that we needed to upgrade to quick books 19 as their systems don't last forever . our computer technician ( whom has installed over 60 quickbook programs) came and installed it on a Friday Morning . ( never do anything that has to do with banking on a Friday because you can't tell if things are working due to the banks being closed for the weekend) ! Turns out the Quickbooks system was faulty. which means no transactions were recorded. ( on our end it looked like everything was going through) . When Monday came and no sales where deposited the alarm in our heads went off. We thought since it was a new system maybe it needed one more day to settle and batch. Man where we wrong. We lost all sales and Merchandise from Friday- Tuesday. Quickbooks will not even talk to us! we have called dozens of times trying to figure things out and recoup our losses. Please think twice before using a business with no accountability. Being a small Mom and Pop you can imagine what this has done to our bottom line.

Desvantagens:

this is a business with no accountability. You can not get anyone of the phone to help. They have passed the buck every time that we have called . then they say we will call you back and they never do. Please think twice before using this company.

Quckbooks Is Very Incompetent

Comentários: Quickbooks have chosen to freeze all of my deposits totaling $1,510.50 without providing any notification. I have called multiple times to ask:1) Why was my account frozen?2) Why wasn't I notified that my account would be frozen?3) What is the process to have my account unfrozen?4) May I speak with a supervisorEvery representative that I have spoken to in the last several days has not been able to answer any of the above reasonable questions. Nor has a supervisor returned my call. Quickbooks honestly does not care about its customers. Nor do they have the competence to relay simple information within a professional time frame and manner. I have already started with a new credit card processing company. This should not be rocket science for QuickBooks. I hope I can resolve this and move forward with my business. I hope this company goes out of business. Respectfully,JD

Vantagens:

Nothing. This is the worse company and they provide no type of customer service.

Desvantagens:

The employees are very incompetent and not helpful.

Quickbooks POS is very powerful, but requires a paid IT staff person to set up and maintain.

Comentários: As powerful as a jet fighter plane, and just as complicated to learn to fly! Requires a very high committment to training and a competent bookkeeping and IT support staff.

Vantagens:

Very, very powerful features and capability. An overwhelming number of features for customizing and controlling inventory.

Desvantagens:

Exceedingly complicated and difficult to learn. Would not recommend this to any business or non-profit that cannot afford to hire both bookkeeping and IT professionals to set up and keep the system maintained. Although Quickbooks POS and Quicbooks Bookkeeping software is supposed to be fully integrated, classifications set up in POS do not automatically port over to Quickbooks Bookkeeping software. Many of the reports are not intuitive to generate or interpret. Fixing after-the-fact sales errors in POS is problematic and overly complicated.

Lovin it

Comentários: I used to do my inventory every Sunday evening. It would take me 5 to 7 hours a week. Now its done in minutes with QBPOS. We use Individual Point of Sale out of PA to purchase, and maintain our POS systems.

Vantagens:

This software has given me abilities that other camping resorts envy. Every time I tell other campground owners how QB POS can trend, suggest orders, track inventory, and that it has endless reports that integrates right into Quick books, they are floored.

Desvantagens:

We really dont have any dislikes with the software. It performs well and runs reliably. We are on our second generation of hardware, and the software is stable and fast.

Customer Service Nightmare

Vantagens:

We had hoped it would work with our QuickBooks accounting program, but that wasn't as easy as we had been told.

Desvantagens:

The customer service is outsourced and their reps have very little grasp of the English language. Our experience was so horrendous that QuickBooks refunded the entire amount we had paid for their product after hearing about what we had to endure.

POS is a POS

Comentários: Painful

Vantagens:

Absolutely nothing. It is overpriced and under featured. It does not work as advertised.

Desvantagens:

It does not function as advertised. Intuit doesn't listen to customer complaints, calls, emails, feedback via the app. It is like talking to the wall. They do not release patches or fixes, ever. Multi-store is absolutely terrible. Like who is going to upload and download files nightly between stores? What century is this? Come on Intuit, fix this POS.

Quickbooks Point of Sales is very easy to use and understand

Comentários: My overall experience with Quickbooks Point of Sale would be that its very user friendly and anyone can learn it simply.

Vantagens:

what i like most about this software is the multitasking features where more users can use this software.

Desvantagens:

What i dislike about this software is that its mostly common and use in smalls business and moderate ones.

Has Some Nice Features, But Too Many Glitches

Comentários: Support is awful.

Vantagens:

The reports are spot on and a great time saver.

Desvantagens:

I was not given a heads up that you have use Intuit's credit card services. Intuit is much higher than many other credit card providers. Also for the first 6 months I owned this program on occasion the software would malfunction and charge the last customer for the new customer's order.

QB POS is worth a try

Vantagens:

QuickBooks POS is a very affordable system. You get a lot of bang for your buck. Excellent at tracking inventory. QuickBooks tech support cannot be beat.

Desvantagens:

Reports are clunky and hard to navigate. The POS system does not connect with QuickBooks desktop as well as it should.

Do not use do not recommend

Comentários: Pretty terrible , Will be moving to a different pos as soon as we can. Support is non existent

Vantagens:

None No tech support and after you wait for an hour they don’t speak English and hang up on you

Desvantagens:

Clunky interface, having to wait over an hour for tech support and then having them hang up on you, having chargebacks and not being able to dispute them even though we had all the information for the card and the owners signature.

great product

Comentários: makes the use of inventory easy to use

Vantagens:

Its very user friendly I have employees that can breeze through it and it makes their life simpler.

Desvantagens:

Support help is not very good. Whe you call they wont help you right away. I never get anyone that speaks english well enough

Very easy to learn and use

Vantagens:

The ease to learn and how easy it is to customize reports for whatever you need it for. Tracking payments and entering notes is a great function!

Desvantagens:

I guess my only con would be emailing through QuickBooks doesn't have our company logo or signatures.

It was great for what it was

Comentários: Better (it seems) for smaller companies.

Vantagens:

This was brilliant. I really like how customizable the software is. For a layman, it was a very easy-to-use platform that was an all-in-one bundle of scheduling tools, customer profile tools, invoicing, ect. Big value.

Desvantagens:

I really enjoied using this software but it seemed to really bog down as my database grew. I would love to see a faster application.