---
description: Tudo sobre LiveCaller: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: LiveCaller - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [LiveCaller](/software/209451/livecaller)

# LiveCaller

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> O LiveCaller é uma solução tudo-em-um que combina diferentes canais de comunicação, como bate-papo, chamada e aplicativos de mensagens sociais em uma plataforma.
> 
> Conclusão: 10 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.8/5** | 10 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 5.0/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 5.0/5 | Com base em avaliações gerais |
| Recursos | 4.8/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: LiveCaller

## Contexto comercial

- **Preço inicial**: US$ 13,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: espanhol, inglês, russo
- **Países disponíveis**: Alemanha, Andorra, Argentina, Austrália, Azerbaijão, Bielorrússia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Chipre, Cidade do Vaticano, Croácia, Dinamarca, Emirados Árabes Unidos, Eslováquia, Eslovênia, Espanha, Estados Unidos e mais 43

## Recursos

- Acesso para Celular
- Autoresponders
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo/Mensagens instantâneas
- Comunicação multicanal
- Gerenciamento de comentários
- Gerenciamento de comentários negativos
- Gestão de filas
- Gestão do SLA (acordo do nível de serviço)
- Histórico do cliente
- Imagem de marca personalizável
- Painel
- Painel de atividades
- Questionários e feedback
- Rastreamento de interações
- Relatórios e análise de dados
- Relatórios e estatística
- Third-Party Integrations
- Transferências/encaminhamento
- Visualização de dados

## Integrações (3 no total)

- Meta for Business
- Telegram
- Viber

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone

## Category

- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.com.br/directory/31002/customer-communications-management/software)
- [Software de Gestão de Leads](https://www.capterra.com.br/directory/30017/lead-management/software)
- [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software)
- [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software)

## Alternativas

1. [Zendesk Suite](https://www.capterra.com.br/software/164283/zendesk) — 4.4/5 (4076 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18771 reviews)
3. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1758 reviews)
4. [LiveChat](https://www.capterra.com.br/software/62194/livechat) — 4.6/5 (1719 reviews)
5. [Freshdesk](https://www.capterra.com.br/software/124981/freshdesk) — 4.5/5 (3412 reviews)

## Avaliações

### "LiveCaller helps you get in touch\!" — 5.0/5

> **Desiree** | *3 de fevereiro de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates.
> 
> **Desvantagens**: There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection.
> 
> Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms.

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### "I just can't believe this..." — 5.0/5

> **Danielle** | *24 de outubro de 2023* | Editoras | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team.
> 
> **Desvantagens**: To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet.
> 
> My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic.

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### "Live Caller is great\!" — 5.0/5

> **Avaliador Verificado** | *3 de setembro de 2025* | Artes e artesanato | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Easily accessible and simple to install and Integrate Dashboard and provides easy way to communicate with the Web visitors and also makes more engagement possible. The chat feature makes this very impactive.
> 
> **Desvantagens**: the deletion of data in LiveCaller needs to be simplified for better usability.  the lack of a mobile app for screen management a significant drawback while using LiveCaller
> 
> My experience with LiveCaller has been amazing. I would recommend to other businesses. I am thankful for this app.

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### "A powerful and easy to implement platform" — 5.0/5

> **Juan** | *1 de janeiro de 2023* | Serviços de informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The implementation solution is very simple and fast. So for us it is something viable.
> 
> **Desvantagens**: The platform is developing new functions, so we are sure that they will surprise us.
> 
> A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good.

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### "Great Customer Support Product with Tons of Potential" — 4.0/5

> **Roland** | *30 de agosto de 2022* | Hospitais e Saúde | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The chat and call features work well.
The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it.
So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback.
> 
> **Desvantagens**: The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out.
Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful.
> 
> Amazing. The customer support from LiveCaller has been wonderful.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/209451/livecaller)

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