Avaliações do 360Learning

360 Learning

Comentários: Estamos estabilizados hoje usando o recurso, para nós foi um processo a longo prazo, mas estou satisfeito com resultados obtidos,

Vantagens:

gosto muito dos diferentes métodos de ensino, incluindo ensino presencial, online, individual, em grupo, entre outros, aprendizagem mais personalizada e adaptável às necessidades individuais dos alunos, Integrar tecnologias educacionais e recursos digitais para enriquecer o aprendizado.

Desvantagens:

Exige uma infraestrutura tecnológica adequada e acesso a recursos digitais, requer uma infraestrutura tecnológica adequada e acesso a recursos digitais, Alguns alunos podem preferir métodos de ensino mais tradicionais e ter dificuldade em se adaptar a abordagens mais abrangentes.

interactive, design, responsive & user friendly training tool

Vantagens:

I really like 360Learning for its easy-to-use, interactive setup where everyone can share their thoughts and learn from each other. It’s great how it works smoothly on both computers and smartphones, making learning convenient anytime, anywhere. Plus, the feedback and data it provides help us keep improving our training.

Desvantagens:

Nothing ! it took me a few days to implement the platform, I had to make it live in 1 month and in 1 week with the help of the team everything was finished. The team is listening and ready to adapt the platform to users' needs. a very customer-oriented team, so well done !

A learning system that I would recommend

Comentários: The deployment of the platform went very well, the 360Learning team was very responsive and present throughout the project.

Vantagens:

The platform is very intuitive and easy to use. Users can navigate quickly and easily to find their training courses.Different possibilities are offered for statistics monitoring at different levels. Especially for the manager who can see at a glance the training of his team. The platform offers the possibility to create content quickly by yourself, a huge advantage to encourage knowledge sharing internally!Finally, several functionalities are proposed to allow the exchange between learners and trainers, or between one learner and another (comments, discussion forum, reaction sharing...)

Desvantagens:

A tool that has many advantages but it can sometimes be limited for the administrative management of the training (automatic repetition of some trainings is not possible for example, admin role by population, translations of the training titles that is integrated in an additional option).

Not The Best Yet, But Certainly On Track To Be

Comentários: One of the best things about 360Learning is its customer service. Their CS team is top notch and are always there to help us when we need it. Overall, like many LMS', it is certainly love/hate. We don't love to hate it but we love a lot of what it does but when it doesn't do what it's supposed to or lacks a key feature that some of it's competitors offer, it's a frustrating level of hate.

Vantagens:

In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product.

Desvantagens:

Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes.

Worth every penny

Vantagens:

Their new AI technology (course building) is amazing. Platform overall is easy to use.

Desvantagens:

The price tag is hefty compare to their competitors.

Allow your top talent to preserve and share best practices

Comentários: The 360Learning team has been great to work with, and very helpful throughout the implementation process. They provide various channels to obtain support, on top of the already intuitive features.

Vantagens:

360Learning allows employees to upskill others in the organization by sharing their expertise. The authoring tool is very user friendly. With minimal training on how to make the content engaging, anyone can create engaging courses for learners. The social features are also an important aspect; introducing new technology is challenging in itself, but the ability for learners to discuss with each other and interact with the instructor of the content makes the experience more aligned with in-person training they are accustomed to.

Desvantagens:

There are some functions in the platform that can use work, such as the blended learning feature. However, from my experience, 360Learning has shown its commitment to continuously improving the platform with frequent updates and prompt response to user feedback. The features that I find could be improved are not essential to my use of the software, but I do hope to be addressed soon.

360Learning makes course and path creation a breeze

Comentários: By using 360Learning, we are able to devote more time to our external and internal onboarding and training initiatives. In addition, it promotes individual agency and pride.

Vantagens:

Our favorite features of 360L are the product's ease of use and the speed with which it can be implemented for internal and external training.

Desvantagens:

The degree to which this product is streamlined and tailored to our needs is difficult to classify, though, because I have never utilized a competing solution. Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times.

360Learning is helping our startup homogenize knowledge around a daily-changing product

Comentários: It's been a pleasure thus far. Onboarded 77 users. Created and implemented courses for onboarding, compliance, and product knowledge within the first month. Their success team is top tier. Sales team was more focused on our company's "problem to solve" than their "product to sell."

Vantagens:

The social learning aspect. Our success lies in allowing individual subject matter experts to create and lead programs specific to their expertise. By empowering the SMEs, we're able to disseminate information faster with a high level of accuracy.

Desvantagens:

Compared to other offerings (I explored 12 different LMS systems prior to choosing 360Learning) their interface could use an update. My complaints are merely aesthetic - the functions are what sold me.

A very good product and an excellent team.

Vantagens:

A modern tool, which allows us to make our trainings available in very good conditions. A very reactive team that listens to our needs for future evolutions of the product. Ease of use ! Continual developments to improve the producte.

Desvantagens:

Some features were sold to us during pre-sales but are not available. Nevertheless a transactional agreement is being concluded to fix this. Some bugs that could have been avoided by sharing some good practices more.

A great onboarding service.

Comentários: A great source for new and inexperienced users during the onboarding process.

Vantagens:

Simple to use with a great course building AI.

Desvantagens:

Not as customisable as I would expect for more advanced and complicated learning.

User friendly product

Comentários: Overall this product is easy to navigate.

Vantagens:

Ease of use and easy to navigate. User-friendly interface.

Desvantagens:

Variety if courses that are available to the user.

Practical & innovative

Comentários: we have signed for a 3 years plan with 360 learning and aim at using the tool for all our Learning strategy. It is precious to count on their learning experience

Vantagens:

We wanted to invest in a flexible learning platform, creating engagement with our community (starting from scratch in the deployment of our L&D strategy we needed a flexible approach) The quality of customer support, level of experience and expertise of the learning partners have really been useful to start the project

Desvantagens:

The platform could still improve in the user experience path, especially the emoticons -

Comprehensive and user friendly

Comentários: We have had a very good experience that suits our organisation's needs.

Vantagens:

The platform allows for a great variety of content. Its ease of use make it quick in the implementation of new content, as well as in the inclusion of new authors. Learners are very satisfied with the interface and the interactive elements.

Desvantagens:

Some translations into Spanish and Portuguese were automated and did not match the quality we required, but this was fixed by the developers.

Easy to build customized courses and great service!

Comentários: We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities anymore. We have quickly turned this around, built courses through the platform and created a virtual training program that includes a combination of courses to be taken through 360L and some virtual classes with a live trainer. Once this program proved to be working our company saw the potential unfold and more projects are now being built within the platform. This has helped bringing the cost down as most travel and hotel expenses have been eliminated. Going through all this the instructional designers were in high demand so we had to improvise. With the help of the support team and our [SENSITIVE CONTENT HIDDEN], we have been able to build content and restructure the platform to accommodate our new requirements fairly quickly. It did require a lot of efforts and it wasn't always easy, but to realize great things you have to put in a little sweat! Collaborative learning is a change of mindset; this is not your traditional LMS. You have to believe in your learners to create a great community and enforce collaboration. In this new reality where most of us now work from home it might be just what you need to get colleagues together again!

Vantagens:

This platform is very intuitive for our learners and it is extremely simple to build course content. We are a customized product company so we have customized processes. It was very simple to create courses using only the platform tools to share content we used to teach onsite at our facilities. It has tremendously helped us get through Covid with little disruption to that side of the business. The support team is very responsive and very knowledgeable. The support articles are beyond what you could ever document yourself, straight to the point with precise steps to accomplish what you need. The Engagement Academy and the regular webinars are also other tools 360 Learning is providing to support their customers.

Desvantagens:

The program sessions are very rigid and if the learner has done an open access course before it has to be redone in the assigned program session. The good news is that this is all going to change with the new learning Path design, and we are very much looking forward to these new features. A true game changer! The mobile app is very minimalist; fine for the learners, but it doesn't allow you to do much more. Another item the 360L team has worked to improve and their new app release, before end of year, looks like it will resolve this issue!

A great product for training evolution

Comentários: In my time using 360 Learning we’ve been able to explore a range of different ways in which to guide the learner experience and create a self driven approach to accessing content which is a refreshing change from the standard click through format that is so prevalent in online learning. Due to the flexibility of the authoring tools we’ve been able to fit a range of different content formats into one seamless experience including interactive guides, videos, outcome based quizzes and a range of engaging questions that break the monotony for multiple choice.Due to the scope of the learning being delivered by our department we’ve really only scratched the surface of the platform capabilities and I’m excited to see the way the other features could evolve the way that we learn. Throughout the course of working with 360 Learning the support has been fantastic. Regular project updates with insightful suggestions on how to improve engagement, fast turn around on any platform or technical queries and probably most of importantly it feels like no question is any trouble to ask the team about.

Vantagens:

360 Learning has been an amazing LMS to use. It’s integration with a range of different design formats allows for an highly customisable user experience and enables great UX control. If there’s a format you want on the platform then you can have it! It’s easy to use but powerful and has a number of features that are exceptional for supporting a great learning experience, such as truly collaborative learning which facilitates learner/facilitator interaction in a refreshing way and the granularity of the data means you can really dig into what’s working and what needs improvement.

Desvantagens:

The only thing I would really love is a more customisable interface for the learner. Being able to have a more granular control on what they see and where it is placed would be amazing.

You should give it a try !

Comentários: 360Learning allows us to internally create content focusing on our activities' needs or on a larger scale transversal topics that remain important in our company. These contents are then promoted to our learners, mainly sales representative target. Since we use 360 Learning, we have been to establish a full eLearning integration journey (monthly delivered to our new workers) that goes hand in hand with a presential program. This way, we have a complete approach to ensure that our learners have a full understanding of their activity and get all the keys to succeed in their missions.

Vantagens:

360 Learning is a real easy-to-use platform. What we like the most is that the 360 Learning teams keep working / editing the platform so our learners can benefit from a nice user experience which gives a thoughtful access to our content. In the same way, the fact that the platform has several partnerships with appreciated creation tools really help to improve and offer modern content to our learners. Since our use is mainly internal, we do appreciate that the dashboards and statistics are easy to analyse.

Desvantagens:

Even if the 360L teams gives qualitative content to have a better understanding (communications, elearning modules, support teams etc.) of their new functionalities, the beta phasis of their functionnalities might last a couple months. In the end, even if the developement of new functionnalities respond to our real user needs, it might be difficult to promote them to our learners. Beside this point, we are really satisfied of the platform.

Ready for Success with 360 Learning!

Comentários: We have had a phenomenal experience with 360 Learning so far. The support staff are responsive and Andrea, the Customer Success Director, has kept in contact throughout all stages of implementation to ensure a successful company launch. After completing the comprehensive digital learning training through the Engagement Academy, I felt very comfortable as an administrator and course author to begin building engaging training programs immediately.

Vantagens:

This software is easy to use. It took over a year for our team to vet different LMS systems, but we ultimately chose 360 Learning because it provided everything we needed in an LMS system. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that. This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.

Desvantagens:

I like everything about the platform and am excited about the upgrades that are getting rolled out! The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.

360Learning Exceeds Every Expectation

Comentários: 360Learning's interface stood out for its intuitive design and ease of use. They also provided us with a personal contact. This dedicated support ensured that we weren't just using the software but were optimizing its full potential tailored to us.

Vantagens:

360Learning has been an instrumental partner in revolutionizing our employee training programs. Their learning management system has facilitated our efforts in training our employees and managers in vital areas such as customer service, sales, and leadership. We've also had the privilege of regular consultations with our personal contact from 360Learning. Her insights, suggestions, and hands-on assistance have helped us better utilize the full potential of 360Learning. The frequent updates, which we've noticed come in every few weeks, are a testament to the commitment and passion of 360Learning's development team. It's refreshing to see a tech partner that listens and rapidly innovates.

Desvantagens:

We're eager to see even more advanced analytics features in the future. In some ways, it's difficult for two co-authors to collaborate simultaneously and remotely on a single course for our learners (a feature you can often find in software like Microsoft Excel). But given their track record of frequent updates and genuine commitment to excellence, we are confident the needs we have will be met sooner rather than later.

Great platform for quick and easy content deployment and superior learner engagement

Comentários: We use the platform primarily for sales enablement and onboarding. It helps us with being able to quick and effectively share content. It is also easy to use for content creators, admins and learners.

Vantagens:

- Easy and quick content creation with a wide variety of tools - Great interface and user-friendly design - Option for learners to interact and learn from each other - Easy administration - Great customer support

Desvantagens:

- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified - The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need

Delivering impactful digital programs, with agility

Comentários: We need to combine agility and some level of customization in the design and delivery of our programs, 360 Learning offers a great balance between those two requirements. The overall ergonomic of the platform makes it really easy to use. Still, the platform offers enough pedagogical and design options to build and deliver programs geared to different target audiences.

Vantagens:

From an admin. point of view, 360 Learning is quite intuitive, from content creation to actual program delivery. The dashboard is easy to navigate; learning journeys can easily be assembled through well-thought learning activities; data reporting and visualization are clear and make it easy to follow-up of learners’ continuous engagement. From a learners’ perspective, the platform offers an engaging and user-friendly interface, contributing to the overall learning experience. Social interaction is also at the core of the platform: contextual forums, for example, facilitate learners-teachers interactions and contribute to building active learning communities.

Desvantagens:

360 Learning definitely offers a powerful learning tool, based on sound design/pedagogical/ ergonomic (etc) principles. As a Higher Ed. institution, we need to adapt our projects to different clients / audiences’ needs and cultures and we feel the platform sometimes falls short in departing from these founding principles. Concretely, we would like to be offered more flexibility to finetune some default settings. Yet, we feel confident in 360 Learning’s capacity to continuously improve the platform.

Efficient application

Comentários: My feedback is very positive. Whether with the sales teams at the beginning of the project or with the client success partner during the deployment phase, the 360learning teams are really attentive and in a support process.
The support is responsive and effective.
The proposed workshops are privileged moments to exchange with the client community.
Finally, the return of my collaborators and customers who use the platform is positive at all levels.
We have been able to deploy our platform and distribute our content in a limited time but in an efficient manner and within the planned budgets. And this on more than 15 sites throughout the territory.
I use the platform on a daily basis to disseminate training content, course materials or procedures.

Vantagens:

The user interface is modern and nice. The functional cover is perfectly adapted to our needs. The tool integrates in one place the creation interface (LMS) and the broadcast interface, which is a real plus. Creating content and distributing it is really simple and effective. Finally, statistics and reporting make it possible to change the content in near real-time based on user feedback.

Desvantagens:

It may lack some features like "See as user XXX" or centralized management of badges. But the platform is constantly evolving.

Great collaborative learning platform

Comentários: Really good - our CSP [SENSITIVE CONTENT] has been fantastic, and has really kept us on the right path in terms of implementing the platform. We've had a super challenging year from all kinds of angles and I can imagine it's been challenging for [SENSITIVE CONTENT] just to get hold of us so thank you for keeping it at the forefront of our minds (even though I'm sure it didn't feel like it was at times!)

Vantagens:

Love the collaboration features of the software, how you can tailor it to suit any audience and how versatile it is. You can create so many different types of training sessions/paths, assign whoever you want to it, and gain invaluable feedback through the forums so it's a really great L&D tool.

Desvantagens:

The reporting could be improved - it doesn't really have many options in terms of what data is downloaded. You can managed that from the excel sheet of course but it would be good to have a more diverse reporting function. It would also be amazing if you could upload docs to be signed off too - such as training agreeements.

Easy-to-deploy content in an interactive way, and in a blended approach!

Comentários: We were looking for an intuitive tool for our SMEs to easily create content. From an admin perspective, the platform is very easy-to use and the learner flow

Vantagens:

"We had to deploy as fast as possible in less than 3 weeks, in the COVID context : multiple content to create, many people to onboard in using the platform and create content. The very ambitous goal has been reached thanks to an intensively effective onboarding process ! The platform is very easy to use, both an administrator and user perspective. We could get up to speed very quickly in using it, to create content and secure our first launch of training programs. The Customer Success teams have been very available and willing to onboard us effectively which helped us a lot to reach this goal. Overall, the platform's flexibility makes us confident enough to adapt our on-site program into effective blended ones. We are currently continuing transforming our training offer, and the platform enables us to leverage mutliple engaging formats : modules, webinars, .. "

Desvantagens:

Sessions can be rigid when it comes to modify them (contextual elements such as links or modules modes).However many exciting new functionalities are under development and will help solve this, along with answering even better our need to set up more complex blended training paths.

A great product with great after sales support

Comentários: 360 Learning is helping us transform to a learning organisation. It's the perfect platform for delivering remote learning and providing an engaging space for all. On-going support from our engagement partner [SENSITIVE CONTENT HIDDEN] is excellent.

Vantagens:

The platform is highly intuitive, it looks great and is easy to engage with. 360 Learning are constantly adding new features and evolving in line with our changing requirements.

Desvantagens:

Not much, a few more options for reporting on completed session would be useful

Constantly Improving

Vantagens:

There are two things that I like most about 360Learning. The data tracking and the question variety when creating courses. With 360Learning we are able to tag skills to each course and track areas where our employees need most improvement.

Desvantagens:

There are a couple areas where I wish the platform was more intuitive. There seem to be a couple bugs occasionally with the Program Sessions but the new Paths feature is solving those.