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Sobre Hostinger

Serviços de hospedagem na internet fáceis de usar, rápidos e confiáveis para todos que desejam iniciar sua jornada online.

Saiba mais sobre o Hostinger

Vantagens:

I enjoy the constant upkeep and adaptive innovations of hostinger. The dashboard is very easy to use.

Desvantagens:

Hostinger don't accept monthly payments compared to other hosting companies. Users will be forced to pay yearly payments which sounds more expensive.

Notas do Hostinger

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,5
Recursos
4,5
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,6/10

O Hostinger tem uma classificação geral de 4,6 em 5 estrelas com base em 274 avaliações de usuários no Capterra.

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Filtrar avaliações (274)

Pedro
Gerente educacional, Brasil
E-Learning, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Boa opção para iniciante, mas caro.

3,0 há 11 meses

Comentários: Serviço caro.

Vantagens:

A Hostinger é uma boa hospedagem para projetos pequenos, contam com um excelente suporte e uma interface de facil utilização.

Desvantagens:

A Hostinger é uma boa hospedagem, mas a medida que seu projeto vai crescendo os serviços oferecidos se tornam ruins e deixa seus serviços lentos e para realizar um upgrade são valores extremamente caros e fora da realidade.

Resposta do Hostinger

há 8 meses

Olá, Pedro, Ficamos tristes por saber de sua experiência, mas obrigada por compartilhá-la conosco. É sempre um prazer ouvir nossos clientes! Iremos repassar seu feedback às equipes responsáveis, mas também te convidamos a dividir mais detalhes sobre que dificuldades encontrou durante o uso de nossa plataforma pelo [email protected]. Esperamos poder ser seus parceiros novamente, e iremos trabalhar duro para te oferecer sempre o melhor serviço. Abraços, Gabriela

José
Diretor de Marca, Brasil
E-Learning, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Muito boa, mas precisa melhorar

4,0 há 11 meses

Vantagens:

A facilidade no uso, a interface é prática e você sobe um site em segundos.

Desvantagens:

Ainda faltam muitos recursos, talvez valores mais econômicos e novas ferramentas para ajudar o site a ficar mais rápido.

Resposta do Hostinger

há 11 meses

Oi, José, Muito obrigada por sua review! Ficamos felizes que a sua experiência é ágil do jeito que você merece, e iremos repassar suas sugestões aos times responsáveis. Vamos juntos conquistar a internet! Atenciosamente, Gabriela

Tito
Tito
CEO and Founder, Brasil
Usuário do LinkedIn Verificado
Internet, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Hostinger, the best value for money

4,0 há 2 anos

Comentários: I love!

Vantagens:

Gosto muito do que a Hostinger oferece, desde as configurações de servidores, preçços, funcionalidades, suporte atencioso e eficiente. Five Stars!

Desvantagens:

Ainda não identifiquei. Maybe some limitations of cloud plans that use litespeed server.

Resposta do Hostinger

há 2 anos

Olá, Tito, Muito obrigada por dividir a sua experiência conosco! Estamos muito contentes que as coisas estão fluindo tão bem assim. Conte conosco, Gabriela

Carlos
Analista de TI, Brasil
Serviços financeiros, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Hostinger

5,0 há 2 anos

Vantagens:

Fácil usabilidade e segurança de site e gerenciamento de domínios.

Desvantagens:

Contato com os canais de atendimento proporciona um ponto de melhoria extremamente considerável.

Resposta do Hostinger

há 2 anos

Hello, Carlos, Thanks for your review. We've noted your comments and suggestions — be sure our team will forward them to the responsible team! Cheers to this partnership, Gabriela

Andresa
produção, Brasil
Atacadistas, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação Hostinger

5,0 há 10 meses

Vantagens:

Gostei muito dos planos de hospedagem e gastei pouco com o dominio do meu site, super recomendo.

Desvantagens:

achei o site com muita informação. para uma pessoa que não tem muita habilidade com internet pode ser dificil de mexer. poderia melhorar deixando o site mais fácil de vizualizar as informações mais importantes.

Resposta do Hostinger

há 9 meses

Olá, Andresa, Somente o melhor serviço para os nossos clientes! Agradecemos por compartilhar sua experiência conosco. Abraços, Gabriela

Emanuel
Desenvolvedor, Brasil
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliação da Hostinger

5,0 ano passado

Comentários: Muito boa, me atenderam rapidamente no chat quando tive uma dúvida

Vantagens:

A possibilidade de colocar o vps de um sistema django para publico

Desvantagens:

O valor do vps de lá é o melhor que encontrei

Resposta do Hostinger

ano passado

Hi Emanuel, We want to thank you for your review. Your opinions matter a lot to us, and learning about your satisfaction makes us happy! All the best, Gabriela

Chris
Chris
CEO, Alemanha
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

It totally blew me away from a marketing point

5,0 há 2 meses Novo

Comentários: It's great, you can even do Costum DKIM's within' Hostinger for each Domain, thats extremely valuable

Vantagens:

100 free Emails for each of my domains without additional cost

Desvantagens:

We had a bit of struggle, I used the Business Starter Email Package together with several of my Domains. When I canceled it and wanted to change to the 'included free emails' within my hosting plan, the software didnt let me. i'm grateful that the support was able to solve this issue

Resposta do Hostinger

há 2 meses

Dear Chris, We're glad you took a few minutes to share your experience with us! It's always great to listen to our customers. Best regards, Team Hostinger

Eldar
Media Editor And Manager, Israel
E-Learning, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Hostinger is more than a wordpress websites hosting

5,0 há 2 meses Novo

Comentários: Hostinger definitely makes it easy to work as a WordPress developer, especially when it comes to multiple websites. After trying several hosting providers, I can say that they are the most successful I have found. It's worth a try.

Vantagens:

Hostinger provides website hosting with an advanced website management interface that includes everything you need include buying a domain, quick WordPress website setup, and email inbox for your website. The interface provides very easy control over multiple websites, and what I really liked is that there is the option to disable WordPress plugins directly from the Hostinger interface in a user-friendly way, its really important thing when some plugin is breaking your site and you can't enter your site dashbord. I was also impressed that the login is with a Google account, which provides convenience and a reliable level of security. In case of a problem, there is 24/7 support from chat representatives who are always happy to help. In conclusion, at Hostinger I found a satisfactory solution for managing multiple WordPress websites in one place.

Desvantagens:

The only downside I can mention is that when I tried to transfer an existing site from another hosting provider, it wasn't very easy for me. I couldn't transfer it smoothly as-is and I had to make a lot of adjustments. However, some of the sites were transferred more smoothly. It depends on which hosting provider the site comes from, so it's not entirely Hostinger's fault.

Resposta do Hostinger

mês passado

Hi there, Thanks for taking a few minutes of your day to share your experience with us! Be sure we'll keep improving our services, so this partnership of ours gets better every day. All the best, Team Hostinger

Ronald
VP-Communications, EUA
Logística e cadeia de fornecimento, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Will Never Use Hostinger Web Hosting Again

2,0 há 2 anos

Comentários: Our non-profit's sole public face is through our website and opt-in newsletters. Our organization's leadership team is all volunteers and spread around the United States, so our website is also a repository for our documents and literature. Our website is the largest expense and critical to successful non-profit operations. Our opt-in email newsletter is the most significant means of communications with our members, sent out once or twice each month. For the first several months Hostinger provided good service, with exception of email. Email was an issue from the start and took several weeks and multiple tech support chats to get working correctly. Then, twice in two months our newsletter run was blocked during runs. After the second interruption, tech support had me reconfigure email services to prevent future interruptions. Then, our email account was suspended for a claimed terms of service violation. Based on Hostinger's published email support, we were well within their service limits. Tech support flatly refused to life the suspension unless we contracted with a third-party email marketing service for future email newsletters. We specifically told either MailChimp or Sendmail were the only two acceptable services. These services were a stretch for our organization and a gross overkill for the level of email "marketing" we currently conducted. This has put us in the position of looking for a new hosting service. I can not recommend Hostinger as a hosting service

Vantagens:

Overall reliable hosting, good speed and storage for the price.

Desvantagens:

Technical support was often slow, and it sometimes took several tries before my issue was resolved. But in comparison with previous hosting services, Hostinger tech support was an improvement.

Resposta do Hostinger

há 2 anos

Dear Ronald, Learning that you did not receive the five-star experience you deserve truly saddens our team. Yet, we want to thank you for the review - your candid, honest opinion is essential to our constant development as a company. We kindly ask you to reach us at [email protected] and let us know more about the issue you are facing. We were unable to find your account on our system, but our team would love the chance to investigate what is happening and upscale your experience with Hostinger! Let's keep in touch, Team Hostinger

Fernando
Tech Advisor, México
Gestão de investimentos, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great option for small or simple projects.

5,0 há 6 meses

Comentários: We switched to Hostinger after a very bad interaction with a competitor's customer service, the experience has been great so far. It's everything we expected and wanted plus a few extras.

Vantagens:

Their customer support is great, documentation is very good, the service they provide is very good too and their menus and overall website management tools are great.

Desvantagens:

Sometimes it might feel like they hold your hand more than is necessary when setting up things, but this can be a very good thing for users who are not very technically inclined.

Resposta do Hostinger

há 6 meses

Hello, Fernando. That's just what we like to hear! Our Customer Success Team works 24/7, just to ensure your hosting journey is as smooth as a dream. Best of luck, Team Hostinger

Jean-Philippe
Consultant, Canadá
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

The first web hosting I actually really enjoyed using

4,0 há 7 meses

Comentários: I've been building websites for decades and I must say, Hostinger was definitely the best experience I have had since I first toyed with HTML editors in the late-90s. Integration with other services is easy and straightforward, and its own web editor has allowed me to setup quick websites when timing was critical. I would definitely recommend it for mid-level experienced web designers who are looking for a web-based solution.

Vantagens:

In a world of AWS, GoDaddy, Bluehost and others... Hostinger stands as a one-stop hosting hub with a friendly interface that gets you working in no time, no matter your level of experience. It is efficient and quick getting a fully working website in a matter of hours.

Desvantagens:

Sometimes switching from the web editor to management console can be a little bit confusing, but after a while you get used to it. Also I was a bit sceptic about Hostinger being an oversea company but latency has not been bad so far.

Resposta do Hostinger

há 7 meses

Hello there, Your feedback is always welcomed, Jean-Philippe, as we believe our customer's opinions are the best tool for our improvement. Thanks for bringing it to us! All the best, Team Hostinger

Manoj Kishore
Manoj Kishore
CEO, Índia
Usuário do LinkedIn Verificado
Editoras, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Feel home for hosting at hostinger

5,0 há 3 anos

Comentários: I am using Hostinger since 2016. It has been awesome since then.
Its the first choice for shared web hosting. because of NO-DOWN-TIME and affordable price for what it offers.
For clients, I get emails also at affordable cost.
Cloud hosting is also awesome.
It has mine craft server, which is obviously a good news for all the hostinger users.

Vantagens:

The hosting is super easy. Nice Uptime, Easy to deploy your site/saas, Awesome customer support. Affordable for all. Its the winner among the competitors.

Desvantagens:

Telephonic support. Limited disk space slows down the site.

Resposta do Hostinger

há 3 anos

Hello, Manoj! Today is a special day because we have received your feedback, and this is something we will not take for granted. Applauses from such a loyal customer motivate us to surpass the market standards and offer only the best for you. Let's keep in touch!

L'Nai
Admin, EUA
Redação e edição de texto, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Hostinger is Great!

5,0 há 3 anos

Comentários: Overall, it's been a pleasure to use.

Vantagens:

I really like how easy this system is to use and how responsive the team is when I've needed assistance. They also took some of my concerns into consideration about update statuses and keeping users informed. It makes running a site very simple. Once my other site is up on another server, I plan to use Hostinger as my future hosting site for it as well because, honestly, the price can't be beat.

Desvantagens:

The only thing I haven't enjoy so far would be that they need to find a better way to alert users to when their server will be down for maintenance. Their current options either flood your mailbox with info on servers that aren't yours as well as yours or you have to check daily and search for your server. If they had a system to just contact the correct server users when the server would be down, instead of everyone not even on the servers, it would help admins let users know quicker that the site will be down for maintenance.

Resposta do Hostinger

há 3 anos

Hello, L'Nai! Thank you so much for such an insightful and valuable review. We are flattered to have you on board with us. Also, your note about maintenance alerts has been forwarded to the responsible team - we have already contacted you with more details!

Dave
Dave
Owner, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Best Website Hosting Service

5,0 há 3 anos

Comentários: Very Satisfied!

Vantagens:

So easy to use and best affordable hosting provider. Have use others before and am very happy with Hostinger. I would not consider switching. Excellent customer service.. Five Star

Desvantagens:

None so far and I've been using it for over 2 years.

Resposta do Hostinger

há 3 anos

Hello, Dave! We are extremely glad to be a part of your online success - thank you for sharing the feedback with us and the community!

Roberta
Imprenditore, Itália
Publicidade e marketing, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Powerful migration tools

5,0 há 8 meses

Comentários: Good experience overall

Vantagens:

We needed to migrate in a short time a bunch of domains hosting websites and email accounts. We are very satisfied.

Desvantagens:

Nothing. Nice user experience, good online customer support even if only in English

Resposta do Hostinger

há 8 meses

Hello there, Thanks for taking a few minutes of your day to share your experience with us! Be sure we'll keep improving our services, so this partnership of ours gets better every day. Best regards, Gabriela

Avaliador Verificado
Usuário do LinkedIn Verificado
Design, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Value for money Web hosting platform

5,0 há 3 semanas Novo

Vantagens:

Hostinger is one of the best hosting platform and it comes with affordable pricing. I love their AI web builder. With just few instructions, it creates an entire website from scratch which is very easy to edit as per out needs. There customer support is also great and always ready to help you whenever you need.

Desvantagens:

Everything is great about Hostinger. And the best thing is, they are regularly introducing new features which ire very useful.

Resposta do Hostinger

há 2 semanas

Hello, That's exactly the experience we want to offer our customers! Thanks for the review, and let us know if you ever need a hand again. Best regards, Team Hostinger

Bernardo
Webmaster - IT support, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

One Excellent option and services too

4,0 há 3 anos

Comentários: Very acceptable with the relation of the service, cost, and quality

Vantagens:

For us, the good price, quality, and excellent customer service too thank you.

Desvantagens:

We believe that more training, videos, and more material to learn online about the operation of the system would be needed.

Resposta do Hostinger

há 3 anos

Hello, Bernardo! How nice to receive your feedback and know that you have chosen Hostinger. We aim to provide a rich knowledge base and a list of tutorials created for our customers! If you are looking for guidance, feel free to check out our wide selection of tutorials at hostinger.com/tutorials. If you have any ideas on how to improve our knowledge base or have a topic you'd like us to address, let us know! Just send an email to [email protected], and we will do our best to add your ideas.

Cody
Web Designer, EUA
Design, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Great Inexpensive Hosting and Domains

4,0 há 3 anos

Comentários: The best part is the price. Sometimes clients can't afford a whole lot and a lot of times cheap hosting means slow and unreliable service. With Hostinger, you get a really decent product for the price. I host my own site on Hostinger and haven't had any downtime issues. If any issues do arise, support responds fairly quickly through their email/chat function. Overall I'm pleased with the service and have recommended Hostinger to several clients.

Vantagens:

They offer a great hosting plan at a very affordable price compared to most hosting companies out there today. Their domains are also very reasonably priced. It's hard to beat their prices and for the most part their hosting service seems reliable.

Desvantagens:

The support isn't always immediate, but they do always respond and within a reasonable amount of time. The interface (hPanel) can take a little getting used to, but once you figure it out it's fairly easy to navigate.

Resposta do Hostinger

há 3 anos

Hello, Cody! Thank you for your kind words; our whole team is super happy to receive them. It is our pleasure to help you to boost your online project's success. We are also thankful for your patience while waiting for a reply from our amazing Customer Success team; our team is constantly growing to ensure your never-ending online success. We are looking forward to many years of successful communication. Let's keep in touch!

Vikash
lead engineer, EUA
Software, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Cheapest hosting provider

4,0 há 3 anos

Comentários: price wise i liked it with over alll satisfaction but it needs a little technical knowledge

Vantagens:

it’s very cheap as compared to other providers and reliable. rather than going to go daddy first you can always come to hostinger and save a lot money increased by godaddy who increases it dynamically. you can transfer you domain easily from other vendors. free SSL is something i liked because this will save money and time for no so techie ppl

Desvantagens:

UI and controls are not really friendly and smooth. documentations are not easy enough to understand. enable feature like one click or make it wizard like deployment will help. some tutorial video will also help.

Resposta do Hostinger

há 3 anos

Hello and thanks, Vikash! We work hard to offer only the best for you, and we promise it will not stop there. Please feel free to drop us a message at any time regarding UI, controls, or anything else. Our Customer Success team is always ready to help with whatever you need. Let's build your success together!

Enaan
Enaan
Digital Marketing Specialist, Bangladesh
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Affordable Hosting Provider for WordPress

4,0 há 2 anos

Comentários: Hostinger is a great web hosting provider for WordPress sites. I have been using them for over a year now and have never had any issues. Their customer service is excellent and they are always quick to help out if there are any problems. The price is also very affordable, especially compared to other providers. Overall, I would definitely recommend Hostinger to anyone looking for a good web host for their WordPress site.

Vantagens:

Hostinger is a great web hosting for WordPress websites. They offer a free domain name, free website builder, and free SSL certificate (but only for one domain). Their customer service is also excellent.

Desvantagens:

They does not include cPanel with all of their plans, and it may be tough for people to adjust to their hpanle (custom hosting panel by hostinger). And still some of option in beta version in there hpanle.

Resposta do Hostinger

há 2 anos

Dear Enaan, Thank you for sharing your experience with us! We know that WordPress is a popular, easy-to-manage platform, and many of our clients use it - so every detail of our Worpress plans is tailored to offer the best experience. We understand that changing is hard, but we encourage you to give our hPanel a chance! It has been developed with acessibility in mind and is one of the ways we have to help everyone unlock the power of the internet (no matter their experience level). It also allows us to offer better prices since cPanel is a third-party option that requires a paid license. We wish you a lot of success and hope to keep this partnership for a long, long time! All the best, Team Hostinger

Haradhan
Haradhan
Digital Marketing Excutive, Índia
Usuário do LinkedIn Verificado
Software, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Hostinger Is best HOSTING provider I say this thing based on my experience.

4,0 há 2 anos

Comentários: My overall experience was super good. When fetching any problem just take Hostinger to live chat support their technical staff always helps us to fix our issue and till we are satisfied they will provide quality support. So As per me, Hostinger is one of the most reliable and secure solutions for Website creation.

Vantagens:

Speed and performance is the important thing about a website, Hostinger never compromises with it. With Hostinger they arrange Great quality infrastructure for running our website. As compared to another provider from where their pricing started in shared hosting Hostinger end their plan so it's too much pocket-friendly and reliable solutions for startups. Shared and also VPS plan pricing was very low but as compared to pricing their support was too good.

Desvantagens:

With Hostinger shared hosting plan they will provide us Hpanel from where we easily access and manage our websites from one place and within a few clicks we install any Content Management System as per our need. And with the VPS plan, we use any panel like Cpanel, Cyber panel, and lot's more with Custom OS. The overall support was too good I just say all those things based on my experiences.

Resposta do Hostinger

há 2 anos

Hello, Haradhan We couldn't be happier to hear about your experience with us! We aim to provide the best service and support to all of our customers, whether they are beginners or professionals like you. Let's keep working together! Team Hostinger

Innocent
Innocent
Data Mining Specialist, Zâmbia
Usuário do LinkedIn Verificado
Serviços de Facilities, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Most easy to understand and amazing product with extraordinary client care.

5,0 há 3 anos

Comentários: Honestly. Hostinger for me is affordable, easy to use and so far I have not experienced issues with their customer service.

Vantagens:

On the off chance that you experience an issue, or simply have an inquiry you'd prefer to pose to Hostinger's client care crew, you can hit up the help team by means of web chat on a day in and day out premise. We discovered the staff to be inconceivably cordial and instructive, and they responded to our test inquiries with the fitting connections. Hostinger's client service group is the best we've experienced in the web hosting game, outperforming most of the web hosting companies we have used in the past.

Desvantagens:

The live chat is just accessible for clients who have made an account with Hostinger. Thus, in case you are a potential client who needs to discover more about this platform, you will be unable to get to the live chat except if you join.

Resposta do Hostinger

há 3 anos

Hello, Innocent! Thank you so much for taking the time to share this fantastic feedback! We will do everything to maintain this high level of excellence. Please allow yourself to count on us, and if anything comes up, drop us a message and let's solve it together!

Chris
President, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Cheap and Reliable Web Hosting

4,0 há 3 anos

Comentários: We are overall very satisfied with Hostinger. Even though there are some small things that are annoying, the very low cost but good reliability of the service won us over, as we are a small community organization that doesn't have a ton of funds to spend.

Vantagens:

The product was very inexpensive and easy to set up even for a non-technical person

Desvantagens:

Many relatively basic features require add-on payments, such as SSL. In addition, it is kind of annoying that users are unable to access their sites while a domain is still pending.

Resposta do Hostinger

há 3 anos

Hey, Chris! Our team is pleased to receive your feedback and know that you are enjoying our services. Also, we appreciate the importance of a simple and easy process to keep your website safe. Here at Hostinger, we offer two options - our Lifetime SSL Certificate and a manual installation. Lifetime SSL is a comfortable solution - it comes for an additional fee; meanwhile, the manual installation is completely free. Our Customer Success team is always ready to assist you while installing it, so let's stay in touch!

Rohan
Rohan
Blogger & Data Analyst, Índia
Usuário do LinkedIn Verificado
Serviços financeiros, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Best Hosting For sSmall Business Website

3,0 há 2 anos

Vantagens:

Hostinger is one of the best hosting providers for Beginners; whether it is a blog or a business website, I started my journey blogging journey using Hostinger Business Plan, and it saved lots of time because its UI to understand is straightforward and they also provided help to set up a website.

Desvantagens:

Worst customer experience: When my website went down, I tried to connect with their team, but Hostinger Team replied very late, even they took much time to resolve my issue. In the early days, Hostinger's business Plan Hoisting worked well, but as soon my Website traffic went high, the website often went down.

Resposta do Hostinger

há 2 anos

Dear Rohan, Thank you for taking a few minutes to review us! Our goal is to keep improving our customer's experience, so your opinion is of great value. Our products are designed to be a fit for any profile, from beginners to professional users. The hPanel was designed with ease of use in mind, and we are happy to know that this objective is being met. We are saddened to hear that your customer support experience is not at the level of quality we aim to provide. Would you kindly send the details to the email [email protected]? Our Quality Team is eager to learn more and upscale your experience! Best wishes, Team Hostinger

Nick
Owner, EUA
Imobiliárias, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

You get what you pay for. I should’ve paid more.

2,0 há 3 anos

Comentários: My site was hosted by Hostinger and had a lot of down time, sometimes multiple times a day. Several times, configurations or server names changed and caused my site to go down, making my business unreachable by those searching for it. Customer service was friendly, but we’re never actually helpful. Their “fixes” were often incorrect, requiring me to search and learn how to correct their mistakes or pay someone else to fix them. The mail server was also always very slow and unreliable. I switched hosting companies and email providers.

Vantagens:

Cost was the biggest attraction. Ease of purchase was also good.

Desvantagens:

Website went down a lot and sometimes it was multiple times a day, making my business unreachable by those searching for it. Email service was unreliable and slow. Customer service people often didn’t know how to fix things they had broken, requiring me to learn and do it myself or hire someone else to correct mistakes caused by the “help” I received from customer service.

Resposta do Hostinger

há 3 anos

Hello, Nick. Thank you for such insightful feedback; it helps us see the places that still need improvement, and we want to secure you that it will not be left unnoted. In retrospect, your website stopped working because your website was using our DNS zone, while NS records have been pointed to the old values. Also, we have forwarded your insights and the situation to the responsible teams to be analyzed. For now, we are sad to hear you no longer wish to use our services. However, we are hopeful that you will give us another chance to prove us worthy of your time one day in the future.