---
description: Tudo sobre Userflow: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Userflow - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# Userflow

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> Uma maneira rápida de integrar usuários. Converta mais clientes e aumente a retenção.
> 
> Conclusão: 14 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Userflow?

Empresas de software como serviço (SaaS na sigla em inglês).

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.8/5** | 14 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.7/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Userflow

## Contexto comercial

- **Preço inicial**: US$ 300,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209

## Recursos

- A/B Testing
- Acompanhamento de atividades
- Alertas/notificações
- Análise de dados visual
- Análise do funil de vendas
- Arrastar e soltar
- Bate-papo ao vivo
- Elaboração de conteúdo
- Ferramentas de colaboração
- Ferramentas self-service 
- Gerenciamento de comentários
- Gestão da comunicação
- Gestão de integrações
- Gestão de lançamento
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Indicadores de desempenho
- Modelagem visual
- Orientação contextual
- Painel de atividades
- Perguntas personalizáveis
- Portal de autoatendimento
- Processo de integração dos usuários
- Questionários e feedback
- Rastreamento de conversão
- Rastreamento de engajamento
- Relatórios e análise de dados
- Relatórios e estatística
- Segmentação de clientes
- Segmentação por público
- Third-Party Integrations
- Trajetórias dos usuários
- Treinamento no app
- Vários idiomas

## Integrações (10 no total)

- Amplitude
- Heap
- HubSpot CRM
- Intercom
- LogRocket
- Mixpanel
- RudderStack
- Segment
- Zapier
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Software de Adoção de Tecnologia Digital](https://www.capterra.com.br/directory/31638/digital-adoption-platform/software)

## Categorias relacionadas

- [Software de Adoção de Tecnologia Digital](https://www.capterra.com.br/directory/31638/digital-adoption-platform/software)
- [Plataformas No Code](https://www.capterra.com.br/directory/32095/no-code-platform/software)
- [Ferramenta de Mapa da Jornada do Cliente](https://www.capterra.com.br/directory/31537/customer-journey-mapping-tools/software)
- [Software de Análises para Celular](https://www.capterra.com.br/directory/30936/mobile-analytics/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software)

## Alternativas

1. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5120 reviews)
2. [Deel](https://www.capterra.com.br/software/205015/deel) — 4.9/5 (4268 reviews)
3. [Paycor](https://www.capterra.com.br/software/133745/paycor-perform) — 4.3/5 (3035 reviews)
4. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13555 reviews)
5. [Pendo](https://www.capterra.com.br/software/151951/pendo-platform) — 4.5/5 (238 reviews)

## Avaliações

### "Better than some of more popular brand" — 4.0/5

> **Halimatun** | *16 de novembro de 2021* | Contabilidade | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.
> 
> **Desvantagens**: The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

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### "It quickens the rate at which we can release top-notch research related training material." — 5.0/5

> **Atour** | *4 de novembro de 2022* | Pesquisa | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.
> 
> **Desvantagens**: Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations.
> 
> When assistance is required, their support is very helpful and quick to respond.

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### "Give it an A" — 4.0/5

> **Keith** | *15 de junho de 2025* | Hardware | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I love the ease of installation.  It is also easy to use with good drop downs.  I  would recommend to other small businesses.
> 
> **Desvantagens**: The cost is a bit high for smaller businesses.  Customer Service can be a tad slow on occasions.  Thats it.
> 
> It was a great experience.  Easy to install good navigation and haven't noticed any lag as i have with others.

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### "Easy to use but powerful onboarding software" — 5.0/5

> **David** | *14 de maio de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.
> 
> **Desvantagens**: The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.
> 
> Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

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### "Finally, a user onboarding SaaS that don't suck" — 5.0/5

> **Quentin** | *12 de abril de 2021* | Internet | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.
> 
> **Desvantagens**: The Segment integration is not native. Except that, it's perfect.
> 
> We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

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