18 anos ajudando empresas
a escolher o melhor software
Sobre Procare Solutions
Solução tudo-em-um para dados de crianças/funcionários, monitoramento de presença e refeições, contabilidade, cobrança de matrículas, gerenciamento de salas de aula e comunicação com os pais.
As it integrates solution Accounts, expenses reports, time card for teachers and payroll all achieved in one umbrella.
Most f the time its human error not the software.
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Filtrar avaliações (2.566)
Procare in a nutshell

Great Service
Comentários: It has been a huge time saver and asset to my business.
Vantagens:
It helps me stay organized. Everything is in one place.
Desvantagens:
I like everything. I have nothing bad to say.
Alternativas consideradas anteriormente:
ProCare has been instrumental in our success!
Comentários: We have had great success with adding features, updating to new software, interfacing with the original product and ProCare Connect. We've had excellent, clear, kind and patient service from every person we've dealt with at ProCare.
Vantagens:
ProCare has all of the tools we need to run a smooth preschool day. The check in/out app for parents is easy to use for parents, teachers and administration. The integration from ProCare to ProCare Connect has been easy to navigate. Any time we have an issue or need understanding of a new feature, Customer Service personnel are amazingly helpful!
Desvantagens:
I wish we had used it sooner! I also would like to have our enrollment paperwork available for completion through ProCare. I believe that is a new feature and we intend to use it!
Alternativas consideradas anteriormente:
Growing With Pride
Comentários: It has helped organize the systems used for our childcare program
Vantagens:
they are always looking to improve and add new things.
Desvantagens:
Some of the things available dont work for the way we need things to work so I sometimes have to use other apps or programs instead of what is offered through procare.
Great Quality, Great Customer Service
Vantagens:
I like the ease of use, on going updates, time saving, money saving, and the ability to access anywhere. ProCare changed the filing method for our records and has given us the ability to work more efficiently.
Desvantagens:
The following are cons for ProCare 1. We can not delete items that was uploaded to a profile in error. 2. We can not add daily customized activities for staff such as notes, etc. 3. Customize user access especially in the event of custody issues/domestic violence, etc. 4. Newsletter draft, sent, and scheduled should be in folders per user and/or classroom according to how it is set up. Each user can only see their own newsletter or class newsletter. Admin can see all newsletter. 5. There should be different levels of Admin. There should be a Super Admin option where others can not change unless they are Super Admin. 6. There should be ability to click a button to add a Custody, Domestic Violence, Epi Pen, Asthma icon next to each child on the web and the app. 7. All ability to add calendar activities to on the web without the sending it to the parent. 8. All some authorized escorts the ability to get send and receive pick up/drop off messages so that they can stay informed or notify us of any issues, etc.
Make Life Easier
Comentários: Procare has been awesome! The response to questions or problems is immediate and we always feel supported. I am so glad we took the plunge and started our Procare journey over eight years ago. It was a big expense for our little center at the time, but so well worth it and beyond our expectations. We've grown and Procare has made it easier for us.
Vantagens:
It has made life so much easier! Just the attendance tracker, and teacher sign in/out has given our center streamlined processes and reports that we never had with our previous multiple systems and software. Everything is consolidated and so much better!
Desvantagens:
Having the time to tap into all that Procare offers! I only scratch the surface of the reports and tracking that I could be doing. There are so many benefits, too numerous to name, and I only use a fraction. I need to learn more!
Alternativas consideradas anteriormente:
Lifetime User!
Comentários: I love Procare and have been using this software for over 20 years. This software has evolved over time, and the recent updates and additional functions keep us up to date.
Vantagens:
Procare Solutions provides all the features and functions you need to improve your daily operations. We have found the user interface to be exceptionally intuitive, so it was easy to train new staff. We also love the seamless integration with our existing systems. All in all, Procare Solutions delivers on its promise to make daily operations run smoothly and efficiently.
Desvantagens:
Overall, the system works well for me, but I did have some occasional delays, such as some minor delays with the program not loading. However, the technical issues are resolved quickly by the help desk, so that wasn't a huge problem.
Amazing Program!
Comentários: Overall, my experience with Procare Solutions has been very positive. The software is comprehensive and user-friendly, allowing me to efficiently manage various aspects of our childcare program, from billing and attendance tracking to communication with parents and staff. The setup process was straightforward, and I was able to get up and running quickly. I also appreciate the level of customer support provided—they are always responsive and knowledgeable, which makes resolving any issues seamless. The system has helped streamline operations, improve accuracy, and save time, which has been invaluable for our team.
Vantagens:
I really appreciate how Procare Solutions simplifies the management of childcare centers. The software is intuitive and user-friendly, making it easy to track attendance, billing, and communication with parents. I also value the seamless integration of various features, such as scheduling and reporting, which saves time and reduces administrative workload. The customer support team is also very responsive and helpful, which makes the overall experience even more positive.
Desvantagens:
Long waits if you call procare support and something are hard to find online
Procare Review
Comentários: Okay. Like I said, the accounting aspect is sub-par. The best part is how the payments link automatically to the payers' accounts.
Vantagens:
The best thing about Procare is that the payments link into the software.
Desvantagens:
The accounting aspect is sub-par. You can't change the reports to suit your own needs. The reports supplied don't have all the necessary info (totals and such). Not compatible with MACs. You are unable to see how they calculate AR, which never seems to tie out to anything. There are a lot of issues with the accounting/reporting side of Procare. A lot of items need to be updated and more cloud based like Quickbooks
Alternativas consideradas anteriormente:
Simple, yet Robust Software
Comentários: Switching to ProCare has been a game changer for my centers, saving our admins about 8-10 hours a week of paperwork.
Vantagens:
Aside from the amazing features to run our program smoothly, ProCare is extremely user friendly. If we do have a question, support gets back to us right away.
Desvantagens:
I wish there were more merchant service company options.
Sign your kid in & out right from your phone!
Comentários: I can easily track my child's attendance & sign in & out quickly.
Vantagens:
I can easily sign my child in & out on my mobile device! Sign your name on your screen with your finger! No codes or lengthy logins, the app keeps my credentials!
Desvantagens:
Be sure to hit "submit" after you sign your name!
Happy customer for over 20 years!
Comentários: As I have said, I have been a very happy customer for over 20 years! I find Procare to be helpful and supportive. I find the reports and data management to be far superior to other products I have used. So much so, I convinced my current employer to switch to ProCare. While I am looking forward to some advancement in the parent messaging/notification engagement I am a very happy customer.
Vantagens:
I have been using ProCare Solutions for over 20 years now. Since the very beginning the customer support has been excellent. The team is always there to guide you and direct you. They are very friendly and patient with me as I am not always that tech savvy! They respond quickly and have always taken our suggestions and tried to support what our needs are.
Desvantagens:
When we first began with ProCare, there was no parent interface other than billing and email capabilities. For that matter no program had parent interface back then. With time Procare has added a parent portal, although I feel that it still needs to be made a bit more user friendly. Jumping between desktop version and engagement can be cumbersome. Overall, the parent portal works, I just feel it could be made more inclusive to the rest of the program especially with billing and payments.
Great System; needs some glitches fixed
Comentários: Overall, they have seemed to be available for when we send in feedback or need assistance.
Vantagens:
It is a great way to connect school with the families. We like that children can be individually tagged so you can group them in various ways such as messaging. We also like how parents can view their child's day.
Desvantagens:
The system does have some quarks. It seems to be slower than other programs we have used. Sometimes the system is down and parents are unable to sign in or receive messages/updates throughout the day. We would like to be able to use a laptop (desktop) to be able to use for a sign in kiosk. Some things we can do on the iPads are not accessible on the desktop and vice versa. One thing that is not working right now is signing incident reports. There seems to be a glitch in the system when we submit for a parent to sign and it will not go through after the parent has signed.
Alternativas consideradas anteriormente:
Procare usage
Comentários: Love it. I have had Procare for the past 4 years. Not going to leave or change products
Vantagens:
The ease of using the app. I’m able to reach parents and the parents can communicate with me through the app. Not get lost as a text message would.
Desvantagens:
When they shut down and I can’t share the moments with parents. Procare is part of my selling process when I interview clients for the daycare. If it doesn’t work for the day, I do have parents who get concerned
Excellent Communication
Comentários: We have had great expereince overall and families seem pleased with the information they receive through the parent portal.
Vantagens:
Procare is a central location for student and families information, staff details and communication. It allows for many things to be done well and quickly.
Desvantagens:
There are some things that needs tweaking; thing we are not finding to be especially intuiative, but the software techs are very open to feedback.
Alternativas consideradas anteriormente:
Easy, Peasy with Procare
Comentários: Overall, Procare has made managing our student attendance, collecting tuition and managing staff so easy. It has shaved hours of work from my administrative role.
Vantagens:
Procare has been a great tool for our school. Best part of Procare is that it is so user friendly.
Desvantagens:
If I have one complaint, it would be that I cant have multiple registrations for running at the same time.
Glad I found this company!
Comentários: Procare has been great. Setup was easy, we had great support and guidance. The Extended Day Team is more organized now, our parents get invoices and information on their children more quickly. And for the price point it was well worth it especially since Procare is for these programs unlike the other system we used which had to be shoe horned to fit our needs.
Vantagens:
I like the fact that this has cut way down on unnecessary paperwork and additional spreadsheets just to figure out how our Extended Day and Summer Camp Programs were doing. I also like how this has gotten about 99% of our families to pay online instead of with cash or check.
Desvantagens:
Navigating the reports to get all the information I need for the accounting department is a little cumbersome but I'm figuring it out.
Alternativas consideradas anteriormente:
Procare is very user friendly!
Vantagens:
Very user friendly. Nice to have one place for all parent communication.
Desvantagens:
I wish there was better customizations on what the teachers can have access to. It would be nice to have other limitations on admin vs non admin staff.
Great online Platform
Comentários: This has been a great experience and we look forward to continue working with Procare.
Vantagens:
The personal assistance as we transitioned over to Procare.
Desvantagens:
I find the administrative reports lacking practical applications for day-to-day use in the center. The online PRocare does not work with Kinderconnect to daily report to TWC-CCS.
Alternativas consideradas anteriormente:
Great Platform!
Comentários: The platform works very well for our center and I'm excited to see what comes next!
Vantagens:
I love having an all-in-one solution for our children's center. Customer service is generally very responsive.
Desvantagens:
There are still some features Procare is lacking, in my experience. I'd like to get notifications (as the administrator) when teachers create incident reports and I'd like a way to confidentially communicate with enrolled families within the platform, for example.
Alternativas consideradas anteriormente:
Procare Experience
Comentários: Procare is a great communication tool to use in your childcare setting. It is easy to track which children in your center and employees. You are easily able to keep your rooms in compliance with ratio numbers. What I really like is everything is right in your hands, you have all these records, contact numbers, billing information making things easy for you. My staff and I really like the messaging feature. They are able to get answers to their questions fast and share information. We like using Procare.
Vantagens:
I really like the whole communication aspect of ProCare. We are able to share information to parents as it's happening and then can in return reciprocate. I love that we don't have to do the old paper communication, it saves so much time doing it electronically and is easy to use.
Desvantagens:
I have found using the automatic billing feature that if a child is missing a sign in or sign out time that the system doesn't bill anything but most of all there is not error report or message that indicates that happened. We have found a lot of time wasn't billed and had to go back and figure that out.
Essential Communication Tool for our School!
Comentários: We started using Procare during Covid for contact tracing and parent communication since families were not allowed in our building. Since then its become the backbone of our school and we are all always on the same page with families and as a teaching team.
Vantagens:
As a director it is a very efficient tool for my teaching staff and myself to always be on top of attendance and all parent communication. Our families find it easy to use and especially love the photos and videos that are shared each week!
Desvantagens:
I would love if a Copy and Paste feature could be added. Sometimes teachers send a group message to an entire class which is easy but they'd like to copy that to send to a different group of students without having to retype. Often times they will type it in their phone's notes app and paste it into each message as needed on Procare. If procare had a copy feature it would save us time!
ProCare Solutions
Comentários: I have been very happy with ProCare. I am old school and was doing everything on paper. I was skeptical, and to be honest, a little intimidated by the technology. To have a program that keeps everything organized has made my job so much easier. It is great to have everything streamlined and in one place.
Vantagens:
I find ProCare to be very user friendly. Our families love having real-time updates of their child's day. It keeps everything very organized, student information, immunizations, daily activities, etc. I just have to click on a child's name and I have everything I need.
Desvantagens:
I would like to have the option of have several forms, right now, I can only have one form for families to fill out. I would like to have an interest form and an enrollment form.
We're using it more and more!
Comentários: Overall it's a great software solution, and we plan to continue using it in the future. As with any product that tries to do more than one thing, not everything is done with excellence. We are learning about new features everyday, and in most cases Procare makes our jobs easier!
Vantagens:
Procare used to be just to manage student enrollment and tuition payments. Now it's so much more! We can send messages, photos and newsletters to parents, and we control who can view them. Staff use Procare to clock in, and payroll has become so much easier! We're hoping that using staff to take student attendance will increase the accuracy of the reports.
Desvantagens:
I have two teachers who are dissatisfied with the parent messaging to the point that they decided to use a different messaging app. That is due to the fact that they have no way to tell which parents have seen a message unless that parent takes the time to send a reply. A quick reaction button would help. We also have parents (i.e. our room representatives) who want to be able to message other parents and cannot. I am not a fan of the staff messaging system - if I send a message to all staff asking who can stay late, and then a second message asking who wants to order lunch in, there is NO way for me to tell which message a staff member is replying to because each response comes individually rather than as part of a thread. None of them can see the others' replies either.
Longest and most consistent
Comentários: I have been a long time user of Procare. Over 10 years now. I have tried other programs but always come back to Procare due to it's ease of use, affordability and how much my parents like it.
Vantagens:
I used Procare Online since before it was Procare ONline. I like the portability and the price. The features were updated regularly and it made enrolling and tracking so easy and precise for my childcare Program.
Desvantagens:
Some of the features still need to be updated. Integration with our food program and options state learning domains would be nice. We have the domains there but it has to be inputted manually.
Procare is great!
Comentários: For the most part I love Procare and how simple it is to use.
Vantagens:
That everything is in one app and we are not having to use several apps to do things.
Desvantagens:
The reports I can do using the online version. There are more detail reports I could pull when I used Oncare at my previous job.