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Sobre PrognoCIS

Software de prontuário eletrônico desenvolvido para consultórios médicos de todas as especialidades e tamanhos.

Saiba mais sobre o PrognoCIS

Vantagens:

Ease of use with EMR and practice management. Integration was smooth and customer support responds in a timely fashion.

Desvantagens:

CPT codes are not aligned with the Diagnosis. Video has been hard to get into have to use zoom as backup.

Notas do PrognoCIS

Pontuação média

Praticidade
4,1
Atendimento ao cliente
3,8
Recursos
4,0
Relação qualidade/preço
3,7

Probabilidade de recomendação

7,9/10

O PrognoCIS tem uma classificação geral de 4,1 em 5 estrelas com base em 288 avaliações de usuários no Capterra.

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Filtrar avaliações (288)

Roberto
EUA
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice
5,0 há 11 anos

Comentários: My name is Dr. Roberto E. Puente, DPM, I own and operate a small solo, but very busy, long-term care podiatry practice that has been using PrognoCIS since July 2011. All patient encounters take place at nursing homes and assisted living facilities, so when we decided to go paperless and started to shop around for an EMR system, it became very clear to us that a cloud or web-based system was the way to go. After reviewing many systems, and taking many demos, we decided to go with PrognoCIS because it seemed like a very user-friendly system, with adequate and knowledgeable support staff, and very affordable when compared with other systems in the market at that time. After over two years of using the system, let me tell you that it has been the single best decision that my practice has made! It has proven to be everything that we expected from an EMR and more!! Other colleagues opted for specialty-specific, much more expensive systems, only to find themselves abandoned after the company closed or sold, and were left without reliable tech support. The training/implementation period went very well. We were very fortunate to get such a knowledgeable implementer that was very patient with my skeptical nature, and made sure we where all ready to use the system in all its capabilities before we went live. The system is very easy to customize to any practice scenario, we are able to fully document even complex patient encounters in a matter of minutes. The progress notes produced are clear, professional, and we constantly get compliments on our accurate and timely documentation from other medical professionals and nursing staff. The electronic prescription module is extremely easy to use. The EMR/Billing interface has proven to be seamless and extremely accurate. We were able to do without our billing service and process all claims in-house after a few months. Communication with the clearinghouse has been flawless in all aspects. We actually just achieved the Gold Standard of Revenue Cycle for Medical Practices award from our clearinghouse (Gateway EDI), which means that 99% of claims submitted are error free! The system has very nice tools that allow you to achieve meaningful use with ease and confidence. PrognoCIS has allowed my practice to grow, while allowing me more time to actually do what I like; treat patients instead of getting slowed down with repetitive documenting, billing and administrative chores. I wish I could tell you more about my experiences with their tech support, but to tell you the truth, I haven't had to call them in over a year. I am very glad to see that Bizmatics has continuously grown over the last couple of years and are now consider a top EMR vendor/manufacturer. I don't want to make it seem like it was all peaches and cream, implementing and training for a new EMR is a stressful task for any practice, regardless of size and specialty. That is why is so important to make sure you have a strong, knowledgeable support team behind you. We did have our minor difficulties at the beginning, particularly with the fax application and some issues with the automated uploading of ERA's from the clearinghouse. Both these issues have been fixed long ago, and we have been able to fax in and out of the EMR without any issues for over a year. The same thing with the ERA uploading, it has worked flawlessly for almost two years. I am so glad that we chose PrognoCIS and also very thankful to Bizmatics for such a great product.

Mike
CEO, EUA
Consultório médico
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Fantastic Web EMR, Great Mobile EMR, Amazing Customer Training/Support

5,0 há 8 anos

Vantagens:

WhiteCoat Medical Group has been using PrognoCIS EMR system for about a year now, since launching our healthcare services. We use both their web EMR, mobile EMR, and Revenue Cycle Management. WhiteCoat offers medical home visits via our patient web platform where patients can utilize to make appointment requests. WhiteCoat providers are always on the go, thus requiring a simple and easy-to-use mobile EMR that can be used to chart the home visit on the go. We’ve been using PrognoCIS’ mobile EMR, which served us very well. The reason why we continue to use PrognoCIS is because of the numerous customizable features that we can implement to tailor the system to our medical group’s needs. For example, we can bundle CPT codes as a custom CPT code that our providers can select, but more importantly, these CPT codes can be customized to be arrange alphabetically and to show up first when our provider get to the CPT code assessment and plan section. In addition to that, we can add various assessment and plan templates that our providers can use to quickly document things on the go. PrognoCIS also helps with the creation and implementation of such templates. We use both web EMR and the mobile application EMR. We use the web EMR for electronic prescriptions and when there needs to be more detailed charting, but the mobile application EMR, which is an iPhone app is also connected with the web EMR, is mainly used by our providers to chart while on the go on their iPhone or iPad. The mobile EMR is incredibly user friendly and intuitive. They also have a patient portal system that our patients also utilize to message the provider and also for patients to access their medical records on their phone. The patient portal is both web and mobile. PrognoCIS’ tech stack is robust and covers all the necessary platforms to efficiently and effectively chart. I highly recommend it.

Desvantagens:

The only thing I wish from PrognoCIS is an updated app with e-RX feature on the iOS application EMR, but after speaking with a PrognoCIS representative, there's a new version coming out. Looking forward to seeing it!

Veronica
Office Manager, EUA
Consultório médico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

PrognoCIS review

3,0 há 4 anos

Vantagens:

This software is very affordable. It is relatively easy to use and move around in.

Desvantagens:

The customer support process is very difficult. If there is an urgent issue, a ticket is required with an open ended time frame for resolution. Many times it may take days to be contacted. Making changes to the templates for customization is extremely complicated. Adding procedures and orders to office visits is time consuming. The process for adding additional patients to an existing guarantor is repetitive and lengthy. The billing module doesn't follow some basic accounting principles and is very complicated when insurance companies require take backs or when posting remittances.

Jo
Assistant
Consultório médico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Wonderful

5,0 há 7 anos

Comentários: Just to note this is our 3rd EMR system and by far better then the others. After spending a large amount of money on "in office" servers, technical support contracts, maintenance. We were at wits end, and finally at the end of the contract. This system was recommended to us and within 3 months we were up and running and able to cancel the other, without missing a beat at a much lower cost. One more thing, we just moved our practice after 34 years, the convenience of only having to plug in our computers and log on was GREAT!! no IT techs or moving installers needed to bring EMR online. BEST MOVE WE EVER MADE.

Vantagens:

PrognoCIS is the perfect EMR/Billing system for us. The remote access from Desktop to mobile is so convenient we don’t have to worry about waiting til the next day to access a patient chart. We are a solo practice and with this system being so user friendly, we were able to tailor it to our practice. I like that it has several features, and we are able to utilize only what we need. Big shout out to the technical customer service personal are wonderful, we have only had a few format problems but were able to solve in a timely matter. Also, very easy to use with The Dragon dictation system.

Desvantagens:

The only thing I can think of is the few times the system went down, but since we are cloud based this can be expected. It never lasted more then few minutes.

Amporn
Owner, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

We keep discovering new features and ways to improve our workflows

5,0 há 8 anos

Comentários: We have been using PrognoCIS since 2007 and found it very easy to get up and going on. We were assigned knowledgeable staff who understood our needs and helped us to configure the system for optimum effect in our daily tasks. Support has always been very responsive and since their transition to being more US based support, the communication is even better.

Vantagens:

It is a very comprehensive EMR (and billing system) with just about every feature I can imagine, without slowing me down. You can activate, or hide whichever features you wish. It communicates beautifully with all my labs, physicians and other vendors. The fact that it is compatible with Windows and Apple, has a very nice IPhone app for both EMR and patient portal.

Desvantagens:

The reporting on the clinical side does not currently allow me to create my own reports, even though there is a large library to choose from. On the billing side, I am able to customize them nicely, so I think it should not be long until that is addressed

Peace
Medical director, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Dubious practice

1,0 há 3 meses

Comentários: Subpar!! Not client friendly but will bill for services NOT provided

Vantagens:

Nothing. We practical had to built our templates from billing to documentation

Desvantagens:

Poor client service. The worse. The will bill for services not rendered and resist any effort to help you resolve the issues

Stephanie
CEO/Provider, EUA
Clínica de saúde mental, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Not made for Mental Health

3,0 há 3 anos

Comentários: So I would say they have a programming side and a billing side. My biggest challenge was creating an encounter to model that of a behavioral health template. This was not the case in my experience. The people were very nice and was trying to provide what I needed but the time it was taking to create what most EHRs (this was my first EMR) already have in place caused a delay in me working with the RCM side to submit claims therefore I encountered a 30 day delay in claims submissions. If they fix this PrognoCIS would be an awesome product for Mental health Small Practices.

Vantagens:

So many features but will benefit a larger company (i.e., facility, hospital, medical office). Video portal within the software, e-labs, e-prescribe, EMR specialty specific content library, scheduling and access to reports, clearing house fees, secured messaging, patient protal, appointment reminders, fax services, technical support and paper claims can be apart of your package. They are good to work with you to tailor make it and if you use their RCM company the software is included!

Desvantagens:

Patients are not getting their text/email reminders which affects appointment accountability (our numbers started to drop). EMR is really tailored to a medical office and not the behavioral health. For example they call their visits "encounters" which then you follow a table of contents tabs to enter data. That standard format has forms, terminology and templates that aide to a Medical Office (i.e., Vitals, ROS, HPI). The assessments tab you can change but when you first open you can be overwhelmed by the different assessments. Mind you those assessments you see is what your patient sees as well which can be overwhelming for them when being asked about past knee history. Can't setup reoccurences w/telehealth sessions. CPT codes are not aligned with the Diagnosis. Video has been hard to get into have to use zoom as backup.

Maryam
Physician, EUA
Consultório médico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

EHR use

5,0 há 4 anos

Vantagens:

It is easy to use. Entire team including support and billing are very accessible and quick to respond to any concerns. It is easily customized and is cost-effective especially for a small medical practice. I was worried in the beginning because the training was not done on-site, but the person who trained me was wonderful and very accessible and responsive to my needs which made it much easier than I had anticipated.

Desvantagens:

I wish I had the ability to make more minor changes on my own without having to go thru their IT support each time.

Raees
Raees
Medical Biller, Paquistão
Usuário do LinkedIn Verificado
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Appointment booking to Payment post

4,0 há 2 anos

Comentários: Our group of providers are using this for pain management from 2019 and happy to use of this from appointments booking to claim scrubbing is to easy update with new CPT and ICD codes most easy thing to do with prognosis is payment posting you need only few click to check doctors notes to patients accounts details also backend team is very helpful for you every time
Believe me used one you are loving it

Vantagens:

Use of this software is to easy to Handel every part of billing is to smooth

Desvantagens:

Some time you are facing issue to get eligibility for a few minutes not to hours!

Faizan
Assistant Manger, Paquistão
Usuário do LinkedIn Verificado
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Pain clinic billing

4,0 há 2 anos

Comentários: One of our provider is using prognosis from 2013 and he was very happy with this service second thing is get a report or each CPT codes is very easy third one if you post a refund payment it’s a matter of few seconds

Vantagens:

As per my point of view it will b the best web based provider services for pain clinic they are always open for new things

Desvantagens:

With prognosis you can post your ERA payment in a click- you need a number of click through claim creation to submission

Dr. Pamela
Doctor of Nursing Practice, Nurse Practitioner, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

A Real Scam

1,0 há 7 anos

Comentários: With so many EMR/EHR systems to choose from, and conducting hours of research, I chose the worse of the worse. No ease in use. No logic in use. No VPN to maintain settings, instead they expect a medical office not to update their computers in order to keep the original settings on internet explorer. Cannot use chrome. Cannot keep up with HIPAA regulations due to the settings inability to be updated. I felt like I was 30 years behind in computer technology. After 2 month of complaining and deciding to switch to a competitor, I received an email from the higher ups. 100 emails to late. They charged out tens of thousands of bogus charges and collected 10%. They charged me alot per month for this disaster. I switched to Athena! Best thing I ever did! Prognocis aka Bizmatics, nearly closed my doors waiting an entire month to resubmit claims. I've been with Athena for 6 weeks and have not had one claim denied and payments are coming in. They only charge you 8% of what they collect. Prognocis, on the other hand, charges permonth for poor service with no significant money collected. If it weren't for my office manager, I would have received no payments at all. Learn from my mistake. Any positive reports about this system is submitted by their staff who were once medical office staff. I'm sure this system worked well 15-20 years ago. Computers have come a long way and Bizmatics/Prognocis simply did not keep up. Did I mention the amount in IT fees I accumulated trying to get this system to work? My IT specialist finally had a heart to heart talk with me. Then I switched to Athena.

Vantagens:

The demo was great!

Desvantagens:

This system cost me alot with monthly fees and my IT team trying to get it to work with our brand new system. It is antiquated, slow, kicks you off the server, loses notes, does not interface with the pharmacies and generates absolutely no income whatsoever.

Huong
Office Manager, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

More to improve upon

3,0 há 4 anos

Comentários: PrognoCIS has been working for our small company of 2 providers, but leaves a lot of things unfinished.

Vantagens:

This software has great report print outs for stats and follow up. Customer Service team is pretty good at customizing a report we'd like to see to tabulate which patients have been referred by which doctor, or which patients have cancelled appointments in the past.

Desvantagens:

This software needs work on streamlining user-to-user messaging, regarding individual patients. Also needs to have better ability to customize word formatting in the patient report (I.E. HPI and assessment and plan)

Diane
Doctor, EUA
Consultório médico
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

I have used Prognocis for five years and am frustrated

1,5 há 9 anos

Vantagens:

some of the patient communication features are useful I like that I can reprogram the templates without needing a technical support person Labs from Quest and Lab corp directly to the medical record.

Desvantagens:

very unresponsive technical support. every time there is a software upgrade, previously functioning unrelated elements stop working and it takes weeks to months to get them function again. Their server is slow and I am often documenting late into the night because the slow speed makes it impossible for me to finish my notes in real time. My office internet is quite fast so the problem is not on my end. it's difficult to go from field to field- I spend my day in endless futile clicking waiting for fields to change. For example, If I and documenting the history and I want to see the weight change, I have to leave what I am doing to go to the face sheet or vitals page and it takes too long. The prescription module is not efficient.

Mona
EUA
Consultório médico
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

Podiatry Billing Company Meets with Success with PrognoCIS

4,0 há 10 anos

Vantagens:

The software offers a systematic approach to billing with easy access to all the various components of the process. It is easy to maneuver from screen to screen to input the data or to review and analyze a patient's account. The reports are comprehensive to give a full analysis of the practice and enable you to evaluate all aspects. Support will develop specialized reports to meet your individual needs so it is customized for you and your practice, which is a wonderful feature. When I speak to patients on the phone, I can easily discuss their entire account with them with a clear picture of what has been billed, what has been paid by insurance, and what a patient's responsibility is.

Desvantagens:

I would like the program to have the capability of making all the claims ready to send with just a click of a button. I understand the logic of having to review each claim for accuracy before sending to the insurance carrier, yet, once reviewed, it would be nice not to have to individually check off each claim to be ready to send. With the transition to ICD-10, the new updated version of PrognoCIS has changed the way you input the diagnosis. The change is a bit more time-consuming. I am hopeful that with the next update, this will be addressed to enable one to quickly enter or select the diagnosis.

dan
Clinic Administrator
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Good EMR

4,0 há 7 anos

Comentários: We have a great relationship with this company

Vantagens:

This EMR is a good value for the money; the support is good, and functionality is easy to use. We have been with them 7 years, and enjoy the support

Desvantagens:

Sometimes the system appears to revert for no reason, and data has been lost; we have to start over.

Annette
EUA
Consultório médico
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

Not user friendly--Reports are huge problem

1,5 há 10 anos

Vantagens:

They are definitely up to date/current with certifications and Meaningful Use criteria. So far, we have gotten all of our Meaningful Use payments, and many other practices I know have not even gotten through Stage 1 because of their software.

Desvantagens:

Support is the biggest issue. I have issues that are still not resolved from 6 months ago. I'm told issue is fixed only to find it is not. It gets sent to "the back," who fixes one thing, and then three other things that were fine get messed up. They said we could customize reports, but we can't. They don't work. They told us they are accurate, but then I have to prove they are not. It's a huge problem when dealing with accounting and financial needs. We should be able to do more on our own and not have to wait for them to design a report. We need more stock reports that are basic so we can customize them for ourselves. You can not apply the copay, deductible, etc. until after you hear from the insurance company, so if you have multiple patient payments, it is a lot of work to see what DOS they are waiting for.

Barbara
Project Manager
Consultório médico, 10.000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

PrognoCIS EMR

5,0 há 8 anos

Comentários: The Bizmatic's development team has been instrumental in assisting us to customize a solution to automate our current operations. This customization includes automation of test results from medical equipment used in our Medical Clinic, the design of a Drug & Alcohol Randomization Tool for the Work Place Drug & Alcohol Program, a design of an Employee Assistance Program module and design of a specialized Workers' Compensation module to track and report payments. The software is extremely intuitive, easy to use and easily customizable by the end-user.

Vantagens:

Quick navigation. Affordable. Integration with external data is available. Vendor ability for customized module development. Sales, development and implementation staff are easy to work with.

Desvantagens:

Feedback is sometimes delayed as many developers are in India.

Brian
EUA
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice
1,5 há 11 anos

Comentários: Originally I thought this would be a good system but have found it cumbersome and not easy to use. Purchased it to use on a cloud format and have problems with printing notes, referrals, and prescriptions - and wind up getting blank pages.
Also when trying to copy information from prior notes, I will get active x problem even though Internet settings are allowing active x. Have to log out and log back in again. I have tried customer support and their response time has been delayed.
Underwent a CMS audit for meaningful use, and they could not help us. They finally got back to us, after the deadline.
It's currently not offered as an intergerated system with practice management, which makes things difficult because sometimes charges come across correctly and other times it does not. I have had a lot of duplicate billing. Also, it will incorporate codes from prior visits that were not used on current visit, so my billers have to delete codes.
As far as flow, there are problems with it. The point and click system is slow and time consuming even though we use a cloud.
I have not benefitted from the system and even though i have met meaningful use I am switching EHR.

Arley
EUA
Consultório médico
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Second to none

5,0 há 9 anos

Vantagens:

I like that I have options for the work flow. I can scan via network directly into system. I can scan via desk top, or I scan one touch from an older model of scanner. I didn't have to buy new scanner. In addition, the sign in pad, ID, and label printer makes our work flow very efficient.

Desvantagens:

Honestly I can't think of anything at the moment. I've been using software for 1 year now. Everything I request is completed in a timely matter. I receive status right into my software, and I have many resources to learn more about the system.

Dathan
Medical director, EUA
Consultório médico, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Bad for Dermatology

2,0 há 5 anos

Vantagens:

web based so it works with many devices, the customization is pretty easy; easy set up, works well on the iPad

Desvantagens:

poorly suited to dermatology, customer support does not understand dermatology medicines and other dermatology needs

Valerie
Administrator
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Long time user

4,0 há 7 anos

Vantagens:

It is very easy to get comfortable using the software. There is a lot more to it if you allow yourself to continue to learn and explore it's features.

Desvantagens:

Tech support can be patchy but it is obvious that the company cares and has place good efforts in improvements

Janette
EUA
Consultório médico
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

Good product

3,5 há 10 anos

Vantagens:

As a specialty healthcare provider, we needed a highly-customizable Electronic Medical Records system, and PrognoCIS was able to do this for us. It is also a relatively easy system to use and to train others to use.

Desvantagens:

It can be challenging to get a response from technical support in a reasonable period of time. It's often at least 24 hours before anyone returns a phone call. If more substantial changes need to be made, such as updating documentation templates, at least 30 days are required to make changes to and implement the new template. Followup after changes are made is often poor. You have to check back with them to see if the changes have been made that you requested, because there is very little proactive communication on their part.

Ed
EUA
Consultório médico
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Prognocis EMR Review

5,0 há 9 anos

Vantagens:

The EMR is very easy to use and customize. Bizmatics is very responsive and they are will to help along the way with any question you may have.

Desvantagens:

There is nothing I don't like about this. I have used several EMR's in the past

Regina
Office Manager, EUA
Consultório médico
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Very unhappy with PrognoCis

1,5 há 8 anos

Vantagens:

Making appointments with PrognoCis is easy and checking to see when patients were in last is simple and error free.

Desvantagens:

Not user friendly. Sequestered amounts do not come off automatically, if you are posting an eob with several names and one there is a problem with one person, the entire eob cannot be posted. You cannot get help write away. A ticket must be created and then forwarded to India to wait for a response. Very frustrating. After 11 months of using this we are looking for something else.

amanda
EUA
Consultório médico
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

Great system!

4,0 há 10 anos

Vantagens:

I love how easy it is took look up anything that you need. Finding a patient's information and prescriptions are super easy and fast to look at. Scheduling, canceling, and moving appointments have never been so easy. PrognoCIS is a great system to use and very easy for beginners.

Desvantagens:

The software can have small bugs and issues sometimes. Sometimes, the system will be very slow or freeze. Also, sometimes, I wish I could edit what section to print when it comes to the summary sheet at the end of the patient's appointment. Most of the information on the summary sheet is useless for the patient and unnecessary for the patient to see.