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Avaliações do The Nortridge Loan System

Sobre The Nortridge Loan System

Software de empréstimo de nível empresarial que permite lançar novas linhas de produtos de empréstimo, entrar em novos mercados e automatizar tarefas de rotina.

Saiba mais sobre o The Nortridge Loan System

Vantagens:

I use this software to bend down the cost curve during our rapid period of growth.

Desvantagens:

There is a lot of documentation stating that parts of the system work. But when trying to use it, I run into errors or things don't work as they say they are supposed to.

Notas do The Nortridge Loan System

Pontuação média

Praticidade
4,1
Atendimento ao cliente
4,3
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,3/ 10

O The Nortridge Loan System tem uma classificação geral de 4,3 em 5 estrelas com base em 80 avaliações de usuários no Capterra.

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Filtrar avaliações (80)

Mike
Mike
Director of Backend Servicing, EUA
Usuário do LinkedIn Verificado
Serviços financeiros, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

New to the system, still learning what it has to offer.

4,0 há 5 anos

Vantagens:

Very flexible and easy to customize without expensive IT resources.

Desvantagens:

Some weird way to accomplish some of the automations or rules

Jeremy
IT Manager, EUA
Serviços financeiros, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Very powerful Loan management software

5,0 há 5 anos

Comentários: The ability for us to create our own custom platform to manage loans is great and the support has been amazing.

Vantagens:

NLS is very customizable down to the field level. You can add scripting to many areas allowing you to create a powerful user platform to serve your needs

Desvantagens:

Upgrades can be troublesome depending on the level of customization done. It requires much testing in a development environment.

Dan
Developer, EUA
, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Poor Support & Lacking of Knowledge of Their Own Product

1,0 há 6 anos

Comentários: This company attempts to make themselves look big and like they can handle big business, but when it comes to true support they cannot keep up.

Vantagens:

Better than having no account management software. I'm sure if you are just doing automobile or home loan financing, it probably works fine.

Desvantagens:

Their User Interface is ancient and is not awful to use, but it's certainly not easy. I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. Our software developers have found multiple bugs in their product and when we report them they either try to argue that it's not a bug or they take 6+ months to fix the bug. - NortRidge's support of their NLS product is horrible. * I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. * We use their report server product (which is just a replicated MSSQL database) on their hosted platform and one time they moved it to a new server without telling us and changed the database path without telling us. Our internal manager asked them multiple times if their update would require and username, password, or server changes and they kept telling him 'No'. * They will only do software updates during standard business hours, so they have to take your business offline while they do it and you have to pray they don't cause new problems after the software updates are done. We most certainly had issues with bugs or problems after an update and they don't have a rollback process.

Carolyn
Project Manager, EUA
Serviços financeiros, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Review

4,0 há 5 anos

Comentários: The overall experience has been amazing! The Nortridge team has been awesome to work with, and we truly feel they are concerned about our overall needs as a company to not only maintain but grow into areas we weren’t able to in our legacy system.

Vantagens:

The ability to customize almost everything

Desvantagens:

The limited options on branch security and reporting.

Joel
COO, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Nortridge for Loan Servicing

5,0 há 5 anos

Comentários: Outstanding. I was able to bring up one seat when my business was small, and grow that easily and cost-effectively. The system is highly stable, well supported, and easy to integrate with and easy for collectors to use.

Vantagens:

Ease of reporting, ease of setup and change management, outstanding loan accounting capabilities, value

Desvantagens:

Most CFOs would love to have a GL module

Jeremy
General Manager, EUA
Serviços financeiros, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Nortridge for Loan Servicing

5,0 há 5 anos

Comentários: We are an indirect auto lender and NLS serves all of our needs at the present time, as well as far more options than we are utilizing at the moment. We look forward to growing and future implementations with NLS.

Vantagens:

NLS requires extensive pre-planning to migrate and onboard data. This is a time consuming and detailed process. Once running, the software is unimpeachable in it's accuracy for account management and payment processing/tracking. There is ultimate flexibility with the system, so much so that it's difficult at times to conceptualize all the available options, but levels of assistance at Nortridge from support through the consulting team do offer excellent guidance with navigation and implementation of features.

Desvantagens:

It can be difficult at times to identify the origins of problems which makes fixes hard to implement. The program itself is rarely at fault; with the flexibility offered by the platform we frequently find issues generated by user errors on our end.

Tonja
Director Financial Systems, EUA
Serviços financeiros, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Nortridge Loan System Review from Consumer Finance Organization

3,0 há 5 anos

Vantagens:

The system is highly customizable and easy to use. The NLS development and support teams are very responsive and willing to work with your business needs.

Desvantagens:

The system is highly customizable. Many basic features that I feel should be part of a financial servicing system must be customized in NLS or performed outside of the system. NLS has recently incorporated in later releases but we have not been able to halt our customized processes and implement the new functionality. Reporting is not great. Most of our reports have been written to run outside of NLS with custom scripting.

Danielle
VP Data Analytics / Project Mgmt, EUA
Serviços financeiros, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Nortridge Eval

5,0 há 5 anos

Comentários: Our experience has been fantastic, especially the consulting team and core development team. The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.

Vantagens:

NLS is a very powerful tool flexible enough to customize through scripting at so many places to prevent user error and ensure data integrity. The Nortridge staff has been phenomenal during our setup and conversion.

Desvantagens:

We struggle with limiting what our users see. The software is so powerful and has so many options, but those options can be a little overwhelming our day to day users. More options to hide Core fields would make this easier for our users.

Steven
Sr. Project Manager, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

NLS System

3,0 há 5 anos

Comentários: The largest problems we are having as a licensed user of NLS is latency between using the application an it communicating with the server. The latency is the biggest complaint among staff, and there seems to be no readily available solution to fix this without going higher and higher up the chain of command.

Vantagens:

The customization of the software was the key selling point for my company. It has a plethora of features, and I know that we are not using it to its full capabilities.

Desvantagens:

Customization feels like it has a barrier to entry. The programming languages are not made apparent up front, and the APIs documentation is difficult to find and sometimes lacking in detailed information.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços financeiros, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

NLS Review

4,0 há 6 anos

Comentários: My personal experience with the Nortridge Loan System has been very positive. This experience includes direct communication with those within Nortridge who lead the development and consulting teams. They are all very professional, approachable and easy to work with.

Vantagens:

- Ease and flexibility of system configuration - Ability to integrate to other systems, extract data, etc. - Ability to customize workflows within the system

Desvantagens:

- Sometimes functionality that your business doesn’t need can confuse new users

Sharla
Portfolio Manager, EUA
Bancos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Craft3 feedback

4,0 há 5 anos

Comentários: I enjoy using the system though many others in my company are frustrated with the perceived limitations and the challenges with support.

Vantagens:

The flexibility of servicing complex repayment structures.

Desvantagens:

The steep learning curve, not very user friendly and there is a gap between client support and user language.

Chris
Servicing Manager, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

NLS Review

4,0 há 6 anos

Comentários: Stop interest automatically even then though the maturity date is set.

Vantagens:

User friendly for posting payment transactions. I like the new look in the switch NLS.

Desvantagens:

Each time you make a change, you are required to restart.

ANH
IT MAMAGER, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

FLEXIBILITY

4,0 há 5 anos

Vantagens:

THE SOFTWARE IS VERY FLEXIBLE AND EASY TO CONFIGURE. IT HAS MOST OF THE FUNCTIONALITIES THAT AN AUTO FINANCING COMPANY NEEDS.

Desvantagens:

THE TASK FUNCTIONALITY. IT'S VERY SLOW WHEN LOADING A TASK

Lee Ann
Port. admin, EUA
Bancos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Nls

4,0 há 6 anos

Comentários: Good experience. Looked at other programs, chose to stay.

Vantagens:

Functionality and flexibility of reports...and loan setup

Desvantagens:

Some reports need more options to add...more udfs

Carl
Manager, EUA
Automotivo, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Amazing

5,0 há 6 anos

Vantagens:

The flexibility of the software across multiple portfolios

Desvantagens:

I don’t have one, seriously. The system is light years ahead of the competition

Deborah
Director of Lending, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The Nortridge Loan System Review

5,0 há 6 anos

Comentários: Very good. Good support, good tools like the videos and great training via WebEx. Our reps have been great.

Vantagens:

Software includes a lot of functionality which, if we can use effectively, makes it replace the need for multiple software programs.

Desvantagens:

All of the functionality makes it a little complex when starting.

Renee
COO, EUA
Serviços financeiros, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

NLS Review

4,0 há 6 anos

Comentários: Wonderful customer service.

Vantagens:

Open environment. Customization options.

Desvantagens:

Accrural crashes. Speed of front-end user experience.

naomi
controller, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

NLS review

4,0 há 5 anos

Vantagens:

The flexibility is second to none. Most everything can be customized.

Desvantagens:

The flexibility can be overwhelming. It is pro and a con both.

Gail
HEAD OF PORTFOLIO SERVICES, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

NLS

4,0 há 5 anos

Vantagens:

FLEXIBILITY. VENDOR SUPPORT AND KNOWLEDGE.

Desvantagens:

COMPLEXITY MAKES SETUP A CHALLENGE TO MEET REQUIREMENTS

Mike
Vice President, Loan Operations, EUA
Serviços financeiros, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A Base Case

3,0 há 6 anos

Vantagens:

Overall easy use for end users, system is pretty straightforward, no major frills, functional

Desvantagens:

Lack of integrations; if you are using an add on that is outside of their scope you are largely out of luck

Kellen
Marketing Coordinator, EUA
Serviços ao consumidor, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Nortridge Rules

5,0 há 5 anos

Comentários: My experience with Nortridge has been nothing but excellent for our collection suite of tools.

Vantagens:

Ease of use and the native integration to Payix products

Desvantagens:

Nothing is wrong with the system. If i had one suggestion i would change the design of the layout.

kyle
COO, EUA
Bancos, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Configuration over customization

4,0 há 6 anos

Vantagens:

Ultimately configurable, flexible. Affordable, Not inexpensive or cheap Excellent Consulting services on start up

Desvantagens:

Implementation was a significant amount of self discovery New features and some QA issues in our release Support can be an issue on specific issues

RuthAnn
COO, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Data heaven

5,0 há 6 anos

Comentários: We have total transparency to all actions on every loan. Having an audit trail has been everything

Vantagens:

I can report on every field on demand in real time any time I want

Desvantagens:

RDC. This needs to move to a web based application asap

Jaimie
Director Loan Operations, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

New User

5,0 há 6 anos

Comentários: new user for loan servicing, we love it, thank you

Vantagens:

we are able to gain efficiencies back into our process

Desvantagens:

minor setup issues, but nothing we can't handle

Carissa
Controller, EUA
Automotivo, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Still learning

4,0 há 5 anos

Comentários: So far so good

Vantagens:

So far with my limited use, it appears to be more user friendly

Desvantagens:

Standard reports not robust, custom reports needed.