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Avaliações do ClearCompany

Sobre ClearCompany

O sistema de rastreamento de candidatos ClearCompany foi recriado recentemente para oferecer às equipes de contratação as ferramentas necessárias para contratar as pessoas corretas de forma rápida.

Saiba mais sobre o ClearCompany

Vantagens:

In my opinion, the greatest factor for me is that it integrates with Outlook and all of your communication with candidates is stored directly into the system without having to do anything.

Desvantagens:

Maybe the limited messaging option to multiple individuals.

Notas do ClearCompany

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,5/10

O ClearCompany tem uma classificação geral de 4,4 em 5 estrelas com base em 316 avaliações de usuários no Capterra.

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Filtrar avaliações (316)

Ines
Psicóloga educacional, Portugal
Ensino fundamental e médio, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Gestão de RH

4,0 ano passado

Vantagens:

Todas as ferramentas para a gestão eficiente de um departamento de RH numa única plataforma

Desvantagens:

O serviços de apoio ao cliente é demorado e pouco fiável

Valentina
Valentina
Web Designer, Colômbia
Usuário do LinkedIn Verificado
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent quality ClearCompany

5,0 há 6 anos

Vantagens:

Great, excellent quality ClearCompany, incredible, I'm totally satisfied to have worked with this company.

Desvantagens:

I really do not have any complaints, I have no doubt that it is one of the best companies in the area of human resources. Highly Recommended

Yashovardhan
Researcher, Índia
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Best for recruitment and onboarding to performance metrics and employee engagement.

5,0 ano passado

Comentários: My overall experience with ClearCompany has been very positive. The platform is easy to use, and the customer support is really helpful and responsive. The integrations available for ClearCompany allow for easy integration between various tools, making it easy to manage and automate tasks related to onboarding and managing new hires. It also provides a comprehensive suite of tools for performance management. The cost is also quite reasonable, especially when compared to similar platforms.

Vantagens:

Some of the most impactful features of ClearCompany include their onboarding and employee engagement platforms, performance tracking, and analytics. The platform is intuitive and easy to use, and the integration process with existing systems is seamless and simple. ClearCompany makes it easy to customize processes and workflow to fit the needs and goals of any organization.

Desvantagens:

The least liked aspect of ClearCompany was the lack of customization options for reports and data visualization. The templates for these features were basic and not very useful for more in-depth and detailed analysis. Additionally, it was also hard to set up and manage a centralized database for all our company data.

Natasha
Human Resource Associate, EUA
Clínica de saúde mental, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Talent Acquisition

5,0 mês passado Novo

Vantagens:

We use ClearCompany in combination with Proliant, having it in one location is easy, better than having multiple tabs open. I like that we can assign hiring managers to their positions and empower them to review their resumes and make calls, this way they know what their program needs and being a non profit we have particular grants that have certain needs and the hiring managers know more about this.

Desvantagens:

That certain tools will change frequently without a heads up.

Avaliador Verificado
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Better ATS/Onboarding Options

3,0 há 6 anos

Comentários: I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.

Vantagens:

The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Desvantagens:

Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

Kitrina
Recruiter, EUA
Telecomunicações, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ClearCompany is a key to our Talent Management!

4,0 há 3 meses

Comentários: I really enjoy using this platform, and I login to it daily. It is easy to use and is always improving. There are even places you can customize your view (like in the candidate tearsheet) and I have found that useful! I also enjoy all the feature updates in their quarterly roundup videos.

Vantagens:

I really enjoy the thoroughness of the ClearCo platform, the ease of implementation, our account and support teams, and the ease of use. I am definitely a power user of this platform in my company and I think it is really easy to follow along with a candidacy. We had a superb implementation team that addressed all of our concerns and helped with some items after. Since implementation we've reached out with many questions and enhancement requests to see what could be improved in the system - and while not everything changed, they were heard. I enjoy using this platform both as a Talent Management System and internally to track our org wide goals, personal goals, and the performance platform.

Desvantagens:

As with any software, there are bugs from time to time. A few times my support requests didn't make it through, and some integrations we wanted couldn't be made. However, our account team has been available to talk through many ideas and the platform is always improving.

Danielle
Danielle
Talent Acquisition Partner, EUA
Usuário do LinkedIn Verificado
Imobiliárias, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Good ATS for companies averaging < 15 open jobs

3,0 há 4 anos

Comentários: Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns.

Vantagens:

Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access.

Desvantagens:

ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point.

Keona
Office Manager, EUA
Gestão de organizações sem fins lucrativos, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Checks all the boxes

5,0 há 4 anos

Comentários: I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.

Vantagens:

It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.

Desvantagens:

The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .

Kim
Senior Recruitment Consultant, Alemanha
Emprego e contratação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ClearCompany is the best introduction for new hire.

5,0 há 2 meses

Comentários: Customization is easy and effective. ClearCompany is user friendly and saves us time and energy. It has also built the spirit of collaboration and team work.

Vantagens:

I appreciate every step I make with ClearCompany. It is a user friendly way to engage with new hires in harmony and effectively. ClearCompany is a perfect match for my career and it acts as a baseline for my operations. For a while, I have benefited first hand and no regrets so far. It is a tool I would recommend to anyone.

Desvantagens:

The software is easy to use and surely easy to deploy. I don't have any challenging moments since the software is highly relatable easy to set up.

Shameika
HR Generalist, EUA
Telecomunicações, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the best Applicant Tracking Systems

5,0 há 10 meses

Comentários: Overall experience, has been positive , from the implementation to launching the product. When there are questions or issues the customer service representatives try to assist to the best of their ability.

Vantagens:

Most- I like the ability to having the application and resume together when viewing a candidate. The Onboarding and building requisitions.

Desvantagens:

Least; Not being able to call applicants from the app. That would be a great feature , we would have every step all in one place. Other than that no other complaints.

Ciaira
HR Manager, EUA
Fabricação elétrica/eletrônica, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

ATS thats all in one.

4,0 há 2 anos

Comentários: Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it was eventually solved.

Vantagens:

I really like that you can post internal and external jobs and that there are templates for your jobs so you don't have to re-type them up every time you post a job! Its also very customizable to your company.

Desvantagens:

The software is very windows 95 looking it could use a refresh and an update on the format of where things are.

Taylor
Associate Director of Mobilization, EUA
Instituições religiosas, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

So easy to use and has made our hiring flow a breeze!

5,0 há 4 anos

Comentários: Our team switched to ClearCompany after several frustrating years with another company. Our experience has been night and day different! ClearCompany is so easy to implement and use and the customer service is truly unmatched. We have never felt like a burden by the team, and they are very quick to help us troubleshoot issues or to answer questions. We've also been able to train and set up all of our hiring managers, and the ease of sharing applicant information throughout the office is so helpful. The cost is also very reasonable for the number of features provided!

Vantagens:

It's so easy to use and it only takes a few minutes to train up new hiring managers/users. The scorecards are incredibly helpful for gathering information as well as keeping all notes in one place. Also, the ability to schedule interviews directly through the system was a GAME CHANGER for our team!

Desvantagens:

While there is an option to schedule multiple interviewers, that can only be done for back to back interviews. It would be helpful to have an option to add multiple interviews to the SAME interview block when looking to schedule things. That way, the calendar confirmations go to each person separately and we don't have to track or copy invites.

Mona
Human Resource Manager, EUA
Hotelaria, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Great customer service and personal support

5,0 há 3 anos

Comentários: Excellent! Truly for me the customer service is what wins me over. The product is great don't get me wrong but without the help of an actual person these a wonderful product can fall flat on it's face. I have never had a frustration with a dropped call or an email that was not returned promptly. I would recommend ClearCompany without reservations.

Vantagens:

The integration of ClearCompany into our process was truly extraordinary. From the first meeting until today I have a close relationship with the person that helped to set it up. He is prompt in his reply and very thorough providing a detailed explanation as well as screenshots and directions. I really appreciate him! Once trained, the software itself is intuitive and easy to understand.

Desvantagens:

There are some tweaks that I think could be improved upon. I typically ask my Customer Success Manager if something is available and if not, he tries to recommend another option. Example, we are looking to add a training tracking option and he referred us to another company that integrates with ClearCompany. Regardless, the pros outweigh the cons at this point and they are always open to exploring options which I appreciate.

Cienna
HR Generalist, EUA
Fabricação elétrica/eletrônica, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

ATS of choice - simple, complete, and cost effective

5,0 há 6 anos

Comentários: This is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck.

Vantagens:

Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.

Desvantagens:

Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.

Kristin
Talent Acquisition Partner, EUA
Fabricação elétrica/eletrônica, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent ATS System With Great Functionaltiy

4,0 ano passado

Comentários: Overall I've been really impressed with this ATS system. I'd never used it before, and it is a very robust system with a lot of features. It was easy to learn, and it's easy to make minor changes to templates and forms when needed. The customer support is better than what I've experienced with other ATS systems.

Vantagens:

It is easy to learn, has many features, and allows you to easily track applicants. We also use it to send offer letters, initiate onboarding activities, and schedule interviews. There are many features in one platform, and it is straightforward to learn how to use the features. We have a dedicated account manager whom we can contact when we have to escalate issues, and they also have an online chat feature with customer service.

Desvantagens:

Sometimes the reporting is not consistent with results after you run a query, and the applications sometimes get submitted in different formats based on the method the applicant uses to apply. Also, sometimes the customer service team doesn't give a complete answer to your question.

Eric
Director, Human Resources, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

Far Superior to Other Platforms

5,0 há 8 anos

Comentários: As someone who has used many other talent acquisition and performance management tools, ClearCompany has proven to be far superior to other platforms commercially available today. It is an extremely efficient product, very intuitive and not at all clunky. We have never experienced any downtime or unexpected periods of not being able to access the system when we need to which validates the reliability of the technology.

As it relates to the performance management module, I was surprised at how quick and easy it was to set up a performance review cycle in particular. It is very intuitive, and you have the ability to make changes quickly and easily. User feedback was also positive in terms of "ease of use" and efficiencies gained.
The ClearCompany software saved a significant portion of our Human Resources and managers time in terms of creating efficiency and adding value to our processes. For each manager who used the software during our most recent review cycle, ClearCompany's technology saved each individual substantial time vs. a cumbersome process. Once we eliminated the administrative burden from our reviews, we were able to spend more time on quality performance discussions - creating succession planning and performance improvement.

Wanda
Human Resources Manager, EUA
Serviços ao consumidor, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Could be better

3,0 há 6 anos

Comentários: Client support is mostly good and they try to help as best they can. However, there are simply some functions that they just don't have so they can't help. Oh and there's a glitch with the sycning of the outlook calendar. For some reason it would show up as a double event on my calendar when the candidate accepted. They said the glitch was not on their end and my IT dept. said it was not on our end. So it just went unresolved.

Vantagens:

I liked the ease of creating a job requisition and the fact that I could have the job posted to multiple job boards is also pretty great. It also nice to create offer letters in the system.

Desvantagens:

Making changes to an offer letter is not as easy as they make it seam. I usually just created a new one. They don't have the capability of scheduling an interview with multiple interviewers. Also, adding the knockout questions is not as simple as they made it look during the demo; there are a lot of steps to set it up and set it up correctly.

Maria
HR Generalist, EUA
Imobiliárias, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Clear Company makes my job easy!

5,0 há 4 anos

Comentários: We are able to track and follow through with our candidates and manage the recruiting process. I've also discovered that I have extra time to explore the endless possibilities it has for screening and testing. the scorecards and interview question templates have helped me delegate the interviewing process to the hiring managers so that they can manage their own screening process easily and boost their confidence in the recruiting process.

Vantagens:

The recruiting process is seamless and intuitive. As I new user I was able to understand and use the features it provides with incredible ease. Once I became comfortable with the software I was able to optimize my recruiting efforts. As an example, we filled 10 positions in one week.

Desvantagens:

The software allows us to transfer candidates to our PEO system, Paylocity. Both systems have their own performance evaluation systems, but this does not transfer from one system to the other. Perhaps if the performance evaluations were the same in both systems it could reduce double work.

Shaquanna
Human Resource Specialist, EUA
Educação superior, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The Best Software For Onboarding

5,0 há 4 anos

Comentários: ClearCompany has excelled with keeping us informed of onboards completing tasks, and has improved the quality of the hiring process overall.

Vantagens:

ClearCompany is very dependable, easy to navigate, and does everything for us. With the ease of knowing that we have this software in place, we can rest assured that our onboards are taken care of.

Desvantagens:

The software could be a little better at sending reminder emails to onboards and their direct managers informing them of the tasks remaining in their packets instead of us having to check and send reminder emails to onboards who have not completed any tasks.

Vanessa
HR Coordinator, EUA
Consultoria de gestão, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Best Software!

5,0 há 6 anos

Comentários: this software is pretty great and will help you to do a fantastic job of tracking applicants. I recommenced 100%

Vantagens:

this software help my employees to manage all the applicants information! You can schedule interviews and also you assign different tasks to my team. it is easy to use. the support team is very helpful in case you have any issue. It is available on a reasonable price and I love the scheduling functionality no mention the calendar interface on the home page!

Desvantagens:

I don't have any cons to say about this software, all my team love it. I have been using it for more than one year and even the improvements are better and better. I cant imagine my office without this software at all.

Mark
Director HR, Canadá
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

ClearCompany Software Review

4,0 há 3 anos

Comentários: We have setup a Performance Review process, that captures and maintains performance review data for our staff in one place. We conduct reviews 3 times per year. The workflow saves an incredible amount of time and the reviews are part of our Bonus program, so with a simple download, we are able to facilitate bonus calculations within hours rather than days.

Vantagens:

We use this software to manage our Performance Review process. We are able to structure the reviews how we would like to see them, and use the workflow to channel the review from the initial reviewer to 2nd and 3rd level approvers. We plan to use the 360 review process in the future. Overall, the process within the application works very well.

Desvantagens:

I'd suggest that reporting could be improved. I'd like the ability to download any data element from ClearCompany, not just the canned reports, and massage it in a spreadsheet.

Avaliador Verificado
Usuário do LinkedIn Verificado
Arquitetura e planejamento, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Applicant Tracking and Recruiting Platform

5,0 há 3 anos

Comentários: It has been a wonderful experience and the platform is easy to use and effective.

Vantagens:

Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc.

Desvantagens:

The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying.

Gina
Employee Experience Manager, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Robust software that's easy to use!

5,0 há 6 anos

Comentários: I talk about Clear Company so much, I am a huge supporter. The past few months I have had a difficult time with communication with my CSM, come to find out she no longer is with the company I can now move forward hopefully to accomplish my goals with upgrading the platform.

Vantagens:

I love how detailed you can get with workflows, it helps me stay organized. Everything always works the way it is supposed to.

Desvantagens:

I would love to see an offboarding feature added with similar workflows as onboarding.

Idrissa
Project Manager, EUA
Petróleo e energia, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Robust platform that does it all

5,0 há 6 anos

Vantagens:

Started with the recruiting/on-boarding software and began to piece together additional platforms until we had a perfect solution for our business. I love value in the per user cost model and the dedicated customer support specialist is an awesome touch (chat/ phone support team is great too). User interface is easy to understand. Software roll out was well quickly accepted by all!

Desvantagens:

Our Accounting team wishes there were more payroll integration. The initial input of staff/new staff can take some time but overall it is an awesome system.

Tommy
VP IT Division, EUA
Administração pública, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User Evaluation

5,0 ano passado

Vantagens:

Following requisition from initial posting to position filled.

Desvantagens:

The forms are not always intuitive. Improvement in forms will greatly improve product.