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Avaliações do Buildium

Sobre Buildium

O Buildium é um software de gerenciamento de propriedades baseado na Internet, mais adequado para propriedades e associações residenciais.

Saiba mais sobre o Buildium

Vantagens:

Easy to use, user-friendly, great customer service, reasonable price.

Desvantagens:

Their "known issues" have cost me THOUSANDS in productivity loss. They don't offer credits, discounts or anything of value and they don't fix the issues for months.

Notas do Buildium

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,5/ 10

O Buildium tem uma classificação geral de 4,5 em 5 estrelas com base em 2.119 avaliações de usuários no Capterra.

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Filtrar avaliações (2.119)

Bobby
Owner/Manager
Usuário do LinkedIn Verificado
Imobiliárias, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Must have software for property owners for Landlords!

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Alondra
Alondra
Leasing Assistant, México
Usuário do LinkedIn Verificado
Imobiliárias, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

ONE OF THE BEST PM SOFTWARES OUT THERE! Easily 4.7 out of 5 ⭐

5,0 ano passado

Comentários: Overall, I would say since day 1 of using Buildium I was easily able to navigate through it and udnerstand where everything was. I would say this has been one of the most user friendly tools I have worked with, so if you're looking for a user friendly platform this is it! There's also a ton of features and a lot of ways for one PM company to use this collaboratively which only adds points to it. I've had a really good experience with Buildium, with their support and I can comfortably say I would reccomend them :)

Vantagens:

I mainly work with application processing and screening, as well as applicant/prospect communication. I've experienced other softwares where it's super difficult to track stages or completion of certain "checkpoints" but with Buildium it's super easy! You can customize checlists on the application to easily keep track of what needs to be done and also so your team can easily view the current status. Another great bonus point is the screenings are very thorough and are ready within minutes of requesting them and overall the platform is super user firnedly, all information has a place and I find it really easy to operate.

Desvantagens:

Overall I really don't have any major issues with the platform, my only one is the security measure it has in place sometimes while running payments with the same payment method. If it happens to be that 2 applicants submitted a payment with the same card, it requires a small buffer time between each application payment being processed. It's not really a big deal but I'm big on having my "flow-state" so it just kills my vibe sometimes a litte bit, but outside of that I believe strongly that Buildium is a tool that is constantly maintained and updated and there's no major flows to its functionality!

Resposta do RealPage

ano passado

Alondra, you're making our day over here at the Buildium office. Thanks for such a thoughtful review! - Charlie

Shantel
Owner, Canadá
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Has some small issues

4,0 há 2 meses

Comentários: I have been using it for over 10 years with two different companies. I tried switching to another one, but it just didn't make the cut.

Vantagens:

- Simplified documentation process - Adding new tenants - Issuing notices - Access to tenant and owner portal

Desvantagens:

Not very Canadian friendly. It should integrate LTB notices and print receipts for large rental payments involving multiple people.

Lana
Broker, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Do NOT use this system

1,0 há 5 meses

Comentários: It was awful. The customer support is rude. You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work. When you tell the operator, she says it's because of many calls, but it never worked. An account manager who should help you tells you to call customer support. They give no help or training to set up an account, and I was paying for an upgraded plan for the support that sales person promised.
Save your money. DO not use them. I don't know how they recive these good reviews, most likely they pay for them.

Vantagens:

Nothing. They overpromissed and didn't deliver.

Desvantagens:

They charge credit card fees from the landloard and can't provide information about who paid with a credit card. I think what they are doing is a fraud. I didn't even receive the amount of money through their system that they charged me a fee. The way they transfer money, it's inconvenient. They combine and split the transfers a weir way.

Ariel
Controller, EUA
Imobiliárias, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A Seamless Experience

5,0 há 2 meses

Vantagens:

Very user friendly system and easy to navigate around. I like the audit report very much as I constantly have to oversee staff performance.

Desvantagens:

No option to use a default bank account for vendor payments vs. rent collection certain reporting unavailable such as monthly breakdown of occupancy reports/collection reports

Andrea
Commercial Property Manager, EUA
Imóveis comerciais, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Let us have the option to use one invoice per month per tenant

4,0 há 2 meses

Comentários: good overall, but you are missing some basic functions that need to be added. I am a commercial property manager and I need to be able to send one bill per month to each tenant with multiple charges

Vantagens:

I never have to worry about remembering rent increases

Desvantagens:

That I cannot put 5 charges on one monthly invoice all together. The tenant shouldn't get 5 different bills and storing all the extra paper is a pain

Chris
Head of Renovation's, EUA
Imobiliárias, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium is the BEST!!

4,0 há 2 meses

Comentários: I've enjoyed seeing the most recent updates that have really helped us manage better.

Vantagens:

I love how easy it is to navigate the system!! I believe Buildium is the best management software for smaller property managers.

Desvantagens:

I'm not a fan of not being able to pull average cost. I would like it to be mor user friendly for construction budgets and average cost.

Kim
Finance Specialist, EUA
Contabilidade, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great option

4,0 há 2 meses

Comentários: Much better than Total Mgmt . Would recommend

Vantagens:

reports to tie out the balance sheet, support is good and cases are followed up,

Desvantagens:

do not file 1099s with the State, prepayments somewhat confusing, implementation was very time consuming but worth it,

Jenny
Property Management, EUA
Imobiliárias, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Broker/Owner/Property Manager

1,0 há 3 meses

Comentários: AWefuL I hate it. It's complicated and they refused to give me my money back or even contact me to resolve anything.

Meagan
Founder, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Amazing Software

5,0 há 2 meses

Comentários: From the beginning everyone was very supportive and attentive.

Vantagens:

I love that everything I need is in the same system. The dashboard is great at giving a glance of the new overall tasks from delinquencies to tasks. However, my favorite thing about Buildium is that there are live people I can speak with if I have a question!

Desvantagens:

There is nothing I don’t like about Buildium.

Stacey
Bookkeeper, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great program to keep track of information

4,0 há 2 meses

Comentários: It has so far been a good experience. Struggling a little but the Buildium support is great

Vantagens:

I like being able to enter all the information in one spot

Desvantagens:

It’s a little confusing, more training would be nice

ROBERT
Property Management, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Simple Easy property mangement tools

4,0 ano passado

Comentários: Simeple and easy to use. Customer service is relatively quick to respond, but if you have basic plan, you are limited to only email correpondence. Overall the buildium costs less than other products but they lacks in reporting options for commercial buildings.

Vantagens:

They are simple to manuever and easy to implement the functions. Overall compared with other products on the market, it is relatively easy to use.

Desvantagens:

Many times the system is more geared to apartment/residential type buildings and residential tenants. This might be something to consider when you are commercial property manager since the reporting functions for commercial management are some what limited and not so friendly. I strongly suggest that they implement more functions and reporting options for different types of commercial properties.

Resposta do RealPage

há 10 meses

We appreciate your thorough review, Robert! Definitely let us know how we can improve in commercial management by submitting your ideas through the "Suggest a feature" option in your Help & Support menu.

Sumer
Accounting, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Overall great

5,0 ano passado

Comentários: My overall experience with Buildium has been good. It has taken longer for customer support inquiries over the years of use.

Vantagens:

I like that it is online based. Tenants can view their ledger and documents via their portal. Owners also have an online portal they can view their statements and documents.

Desvantagens:

Some of the accounting features can be a bit confusing for the user and owners. Like the tenant prepayments, the calculation of management fees, and the owner contributions distribution among a single owner who owns multiple properties (if there is an outstanding balance)

Resposta do RealPage

ano passado

Thanks for your honest review, Sumer. If you haven't already, try checking out Buildium Academy to see if that can help clarify some questions you have about those accounting functions. You can also reach out to customer care and they can shed some light on things. - Charlie

Alicia
Operations Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Support as you Grow!

5,0 ano passado

Comentários: I would recommend buildium to anyone looking for property management software. Their support staff and their continual improvements are worth it, and the value for the software is fantastic.

Vantagens:

The support team can answer EVERY question and are so easy to use. I don’t hesitate to call even for minor items.

Desvantagens:

The financial reporting and owner portal financials are a little lacking.

Resposta do RealPage

há 10 meses

We appreciate how you're a Buildium advocate! Here's to a great partnership for years to come.

Gregg
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

YF Solutions, LLC’s Buildium Assessment

5,0 ano passado

Comentários: Nothing but positive things to say about the experience. I have been involved with other similar systems and Buildium is much more user friendly.

Vantagens:

Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource!

Desvantagens:

From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted.

Resposta do RealPage

há 10 meses

Thanks for taking the time to write a review, Gregg! Be sure to check out the support library in your Help & Support menu to check out everything related to the kind of access you have to the system.

Alfiya
Software Engineer, Índia
Segurança de rede e informática, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Buildium : efficient property management tool

5,0 há 6 meses

Comentários: A mix experience, I like the automated collection of rentals and lease management. I like the set of integrated features it has. Overall a robust and earthy application

Vantagens:

I like the package of features Buildium has inclusive of property management, including efficient tracking of lease, automated rent collection streamlined maintenance management, etc

Desvantagens:

Pricing is higher for for smaller property managers

Jonathon
Controller, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use

5,0 há 8 meses

Comentários: I would say the experience has been positive and has accomplished what we need. We're a small company so hopefully as we grow this can still meet our needs.

Vantagens:

The tenant portal works great to track and update their ledger. Most of your tenants will use the portal to pay which makes it easy to identify which tenants are behind.

Desvantagens:

ePay is too slow to process payments. In some instances tenant payments show up in the bank account within a couple days but other times it has taken up to 10 days which is too long in my opinion. The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your standard penalty rate. The 1099 reporting is also very limited.

Resposta do RealPage

há 6 meses

Thanks for your review, Jonathon! We're happy to see that the tenant portal has been a benefit to you. To clarify the ePay feature, the time of day and week a payment is submitted affects how long the processing time takes. For instance, weekends and bank holidays prolong the process, as banks do not process during those times. 10 days is a long time, however, so we recommend reaching out to support to check on the status of transactions that take longer than a few business days. They should be able to look into it for you.

Douglas
Broker, Canadá
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Building our business with Buildium

5,0 ano passado

Comentários: Extremely positive, cost effective, and reliable. Fully featured including Tenant Portal, repair requests receiving and tracking. Now includes document signing at no extra cost. Support is friendly and quick to solve problems keeping us on track.

Vantagens:

Now that we have worked with it for a few years Buildium is an integral part of our operation. We could not operate as efficiently and as professionally as we do.

Desvantagens:

Very steep learning curve and there are still times when things happen we can't fix ourselves. But Buildium tech support is extremely understanding and quick to locate and fix issues.

Resposta do RealPage

há 10 meses

Thanks for the support shout out, Douglas! They really are a cut above!

Arina
Bookkeeper, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium is a comprehensive property management software that is designed to streamline various aspects of property management.

5,0 há 7 meses

Comentários: Overall, Buildium is a powerful tool for property management that can greatly enhance efficiency and organization. It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning time, the benefits it offers in terms of streamlined operations and time savings are significant.

Vantagens:

Buildium offers a wide range of features including tenant and lease tracking, maintenance management, accounting, and communication tools.

Desvantagens:

Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties.

Misty
Client Care Coordinator, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium Experience

5,0 há 2 meses Novo

Comentários: I have had a great experience with Buildium. I have been using it for almost 4 years, and it has made my work easier to handle.

Vantagens:

I enjoy how I can access Buildium via my computer, iPad, cell phone, however I need to do so to get my work done. I also enjoy how we can now autofill the work order from the task.

Desvantagens:

I do not like how often I need to refresh the program to see what I need.

Resposta do RealPage

há 2 meses

Glad to see Buildium has made work easier! We appreciate the review, Misty.

CHRISTINE
Employing Broker, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Critical to building your business with eases.

5,0 há 8 meses

Comentários: Love it! Would not want to run my business with out it.

Vantagens:

I can expand and contract with ease using Buildium.

Desvantagens:

Some of the accounting buckets can be frustrating at times yet customer service is top notch.

Hunter
Realtor, EUA
Imobiliárias, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

What a great product!

5,0 há 9 meses

Comentários: Buildium on the computer never disappointed! It made managing close to 400 properties easy for our team. It kept everything well organized and made everything from accounting to repairs much easier.

Vantagens:

That it seamlessly allowed me to integrate leases, accounting, properties, and repairs in one place!

Desvantagens:

The app that came with Buildium left some to be desired but did it's job well enough. If the app had more features it would definitely be an upgrade.

Resposta do RealPage

há 9 meses

Thanks for your review, Hunter! We appreciate your kind words. If you had any suggestions for the mobile app, be sure to let our team know through the "Suggest a feature" page in the Help & Support page.

Benjamin
Accountant-Manager, EUA
Contabilidade, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Buildium keeps it simple!

4,0 há 2 meses

Comentários: Great, Easy to Understand and Navigate.
Responses to questions are quick and understandable.

Vantagens:

Simplicity of the Program Help Section is very helpful

Desvantagens:

Actual vs. Budget Report does not include annual budget line

Martel
Youth Housing Advocate, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great program

5,0 há 2 meses

Comentários: It has been a great tool to assist us in keeping track of things.

Vantagens:

It keeps track of all of our homes and tenants accurately.

Desvantagens:

How often it logs out when searching for tenants and balances.

Jenifer
Market & Property Integrations Specialist, Canadá
Imobiliárias, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Buildium will Build Your Business

5,0 ano passado

Comentários: Fabulous! continual improvement towards excellence. Love the collaborators option recently added to tasks, as well as online bill approval

Vantagens:

accounting is great - excellent reporting capabilities, resident portal is excellent value, task and work order management is streamlined and logical

Desvantagens:

mobile app is limited, browser is not mobile optimized, don't care for the files upload categories and would like a "custom" violation option

Resposta do RealPage

ano passado

Thanks for your review, Jenifer! We love seeing how helpful Buildium has been for you. For the things like the mobile app, file uploads, etc, please let our developers know your suggestions on how we can improve those areas by going to the "Suggest a feature" in your Help & Support menu. Thanks again! - Charlie

Alaine
Bookkeeper, Canadá
Imobiliárias, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

I highly recommend Buildium

5,0 ano passado

Comentários: Buildium is very user friendly once you know where all of the important tabs are.

Vantagens:

The cost is very affordable and support is quick and helpful.

Desvantagens:

There is no payroll module for Canada so it needs to be entered manually.

Resposta do RealPage

há 10 meses

Thanks for writing, Alaine! Be sure to suggest payroll functionality by going to the "Suggest a feature" page in your Help & Support menu.