Avaliações do HotSchedules

Much better then paper schedule

Comentários: Very positive experience. Made my schedule less chaotic and gives me options to control my work days and days off much better without having to deal with manger directly lol

Vantagens:

Having a restaurant job means cheotic schedule. It's never the same. Impossible to keep up with and memorize. My last job had hot schedules but my new job doesn't:/ it's a nightmare without it. I miss it so much. It is so convenient to pick up and realise shifts whenever I please. No need to call or txt my co workers. Everything is done thru the app. App is not free but cheap and worth every single penny. I love that I can request days off and my ability. Super convenient. You have to wait for manager to approve or not of your request. I can see who my co workers will be for the shift. I can see all phone numbers and emails of my co workers. Every restaurant should have this app. It's very easy as well so even my 70 year old co worker knows how to use it. Very well done .

Desvantagens:

Sometimes I get loged out and have trouble logging back in. It froze few times. Could use more color and some fun options like emoji me lol make work schedule more fun

Hotschedules is so easy to use

Vantagens:

Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.

Desvantagens:

The only thing I had a trouble with when I first started using hotschedules was understanding how to update my availability for work but once someone showed me its a no brainer.

Could be better

Vantagens:

I like that I can see who’s working that day and that it can sync to my calendar

Desvantagens:

It runs super slow on my iPhone it’s takes forever for it to load

Great for scheduling staff in the restaurant industry

Comentários: I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!

Vantagens:

Intuitive User interface Easy to add new users Great scheduling utility incredible for contacting staff on a large scale Has a mobile app that users can use

Desvantagens:

The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.

All in one scheduler and social exchange

Vantagens:

Users can be grouped into categories based on department, allowing for effective communication without clutter. Also users' title and contact information is kept in a master directory readily available to other users. Another great feature is push notifications regarding company announcements, published schedules, and schedule changes. No need to constantly check the app for changes.

Desvantagens:

There is no free version of the app, which could be problematic for some employees. Although not expensive, some users don't like to pay for an app to view their schedule.

Powerful

Comentários: I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though.

Vantagens:

A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also.

Desvantagens:

unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly.

Disappointed with HotSchedules

Comentários: We are not using HotSchedules and the overall experience has been horrible. Basically as soon as I signed the contract they have my money and didn't care if we were not happy with the product. The UI is outdated and cumbersome, with options tucked away in various places in the program that were not readily apparent. Team members have to pay for the mobile app on top of the monthly subscription fee, which is not standard in other scheduling programs.

Vantagens:

Management "Red Book" log Logging of Employee and Store incidents/issues.

Desvantagens:

Cumbersome and non-intuitive UI Poor employee sharing between locations Weather Widget did not function in Canada as promised Training/Learning Center feature was not included in cost of Hotschedules as promised. When I had issue to be addressed, I was ignored by their staff for months until I stopped paying. We were not allowed to cancel the contract as promised by our sales person. The program is centered on the desk top program with the mobile app being an after thought.

HotSchedules made life easier

Vantagens:

I used this software when I worked at Cheddars Scratch Kitchen as a server, made it much easier to keep up with my schedule and trade,drop,or pick up shifts. And really easy to use and understand!

Desvantagens:

Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes.

The best way to post work schedules

Comentários: I have thoroughly enjoyed using the app, and it has allowed me to take opportunities that have made me additional money I otherwise would not have known about. I recommend the app to my other coworkers, as it is only a dollar or two one time and you never have to worry about losing your schedule or wondering when all your shifts are.

Vantagens:

I can access my work schedule whenever I want because it is both a website and an app. It not only tells you what your schedule is, but allows you to see who else you are working with. This is beneficial if you are trying to adjust your schedule for time off so you know exactly who is available and who is not, which saves a lot of time.

Desvantagens:

If you have marked yourself as unavailable it should flag someone from being able to add you to the schedule in that slot so that the person creating the schedule realizes they have made an error.

Very reliable

Comentários: Ease of use. Available any time and anywhere with smartphone.

Vantagens:

I love the features that hotschedules offers to maintain and publish accurate schedules. As a business operator, it is imperative that they are done accurately and while within our forecasted budgets. Hotschedules is easy for associates to access and navigate.

Desvantagens:

I often wish that alerts involving team members accruing overtime was more prominent, but overall like the ability to run overtime reports when necessary.

Very User Friendly

Vantagens:

I do not recall the scheduling system my previous emplyer used however Fourth is 10 times better. I can easily see my schedule (although I alternate between two shift patterns anyway). My favrouite part of Fourth, as an employee, is how easy it is to request holiday and check my allowance/ usage. I personally would not, now, want to use any other shceduling system.

Desvantagens:

If you have booked holiday for the following allowance year (for example April 2024 however it is March 2024) you cannot see your remaining holiday allowance until that holiday year has begun. You can simply work it out as you can see the dates you have booked/ requested off so it's not the end of the world.

Excellent Software, highly recommend it

Vantagens:

It is very easy to navigate for both users and administrators, Not only you can access schedules but also you can swap, request time off and also sent personal messages between users.

Desvantagens:

none. Completely love app and nave nothing negative to say

My Review Of HotSchedules

Comentários: It's been a very pleasant experience. Ease of use contributes to most of that.

Vantagens:

Being able to see when you work, the ability to request time off, the ability to message coworkers/managers, switching shifts with someone else is awesome to me too. It's a very simplistic layout too, very easy to navigate the website/app.

Desvantagens:

I wish that the app didn't have a paywall behind it. That's the only complaint I have.

Best restaurant scheduling software HANDS DOWN

Vantagens:

I loved this ease of hot schedules compared to other software. Much better ease-of-use and staff LOVES IT. Swapping shifts, requesting off, and keeping track of shifts is streamlined!

Desvantagens:

I LOVE hotschedules. It is the preferred software for restaurant scheduling! No drawbacks!

hotschedules review

Comentários: It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.

Vantagens:

Requests off, availability, blackout dates, staff communication sections. The app works great for everyone.

Desvantagens:

No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read.

Very convenient tool

Comentários: Overall, our business couldn't function without HotSchedules. It makes scheduling easy for managers and provides vital flexibility for employees. It might be overkill for small teams, but if you frequently schedule several people for many shifts each week, it's well worth the cost.

Vantagens:

HotSchedules allows employees to trade shifts, pick up shifts, and see their schedules very easily. It makes managing personnel and schedules so much easier for managers, and it's great for the team to have added flexibility. Without HotSchedules, trading shifts can be a nightmare for both employee and manager alike.

Desvantagens:

The only con we've seen is that HotSchedules has built-in rejections for some requests. In theory, this is a great tool - if you don't meet the criteria to make the request, then it's automatically rejected. However, there are some manual workarounds, which means employees still make requests to the manager rather than via HotSchedules since they know there can be adjustments made. This really isn't a complaint of HotSchedules since it works as it's supposed to, but just a head's up that there will still be manual adjustments.

Makes a restaurant run

Comentários: Internal communications and schedule notifications to a distributed workforce.

Vantagens:

Hotschedules makes schedule creation and updates ridiculously easy. Not only can you input the schedules you need covered to receive optimization suggestions, but once you post the schedules, you don't have to track down your staff to inform them of their schedules.

Desvantagens:

When I utilizied Hotschedules my employees were not able to input one-off requests or identify preferred shifts, limiting the efficacy of the schedule optimization features. There was also not an option to send internal communication notes to management emails so there was no way to verify when management was reading the information.

Great scheduling ap

Comentários: One of the best scheduling websites I've ever seen or used.

Vantagens:

As a user, I love how easy this product is. You can view your schedule, see who else is working, and swap and release shifts without an issue. It has an easy to use web browser, and mobile ap (although you do pay for it) so you can use hotschedules whichever way you prefer. It also has a great messaging system which allows you to message entire groups of people at once (management, kitchen, servers). It also tells you how many people are ahead of you on a wait list for a shift you picked up. The autopick up function is excellent as well for when you need to get a shift and non are available.

Desvantagens:

I am not a fan of the most recent update. Prior, you would be able to "see all schedule" and see the entire week, alphabetically, where everyone was working etc. Now however, you can't see the weekly schedule at once and you need to click day by day. This can be challenging when trying to swap shifts with other staff, or see others schedules.

This software is easy to use and a great way to communicate.

Comentários: The largest benefit was time management. I have a lot more time to do other things that improve our guest's experience, which is the bottom line of my job.

Vantagens:

The communication side of it is great. I have less meetings now that I can send out mass messages. The scheduler itself is top notch. I can move shifts around quickly using the quick keys and copying schedules is a snap. Having the freedom to do my schedule anywhere and being able to approve or deny schedule changes from my phone makes those decisions more informed. We use it to document all incidents good and bad on employees, so when an evaluation comes around you have all that information at your fingertips. It makes a great reservation scheduler. The roster report is the first thing I print out in the mornings to make sure everyone is here and where they are supposed to be and if they are not I have all the phone numbers on that sheet. The fact that it gives you the number of hours for everyone helps with creating budgets for the week.

Desvantagens:

My biggest complaint is that part of the expense for the is put on the employee. I know it's very little but some employees don't have a bank account or credit card and have trouble making the purchase. It seems to me that the revenue generated by that could be built into the cost of the software on the employer side.

Hotschedules Is Perfect For The Hospitality Industry

Comentários: This has helped manage overtime before it even happens. While scheduling employees, the software calculates the hours and gives you a warning for any person that is going into or approaching overtime. This has saved us money and helped better allocate time. Hotschedules is a game changer for the hospitality industry.

Vantagens:

This software is extremely user friendly. I love that my staff is able to put all of their availability changes, requests for time off and switch shifts through the software. It makes it extremely easy to create the schedule each week. Tracking of overtime is a huge help as a manager as well. This is a must have tool for anyone in the hospitality industry. It will save your scheduling sanity!

Desvantagens:

The only downside to this software is the cost for the app. While it is minimal and you can still log in for free through any web browser, a free app would be ideal for the hourly employees. I honestly have no other bad things to say about this software. I highly recommend it!

This program was easy to learn and very user friendly.

Comentários: The benefits that I get from this software are being able to put out a schedule in real time and get it to my employees in an effective way. It also benefits my employees because they are able to use it and make changes to their schedule if needed. The alerts are great!

Vantagens:

What I like most about this software is that you can send your employees messages and post schedules that will go directly to their e-mail and/or text.

Desvantagens:

What I like least about this software is that it sometimes will glitch when I'm in the middle of a schedule and then I will have to go back and redo the entire thing.

Easy

Comentários: Overall it's a great scheduling platform for all. Very easy to use and it's great for communicating with employees as well as logging disciplinary issues.

Vantagens:

The best thing about this product is the ease of use. It's easy for managers and also for our employees. They give you step by step instructions on how to first create your account and utilization from there moving forward.

Desvantagens:

The worst thing about this product is customer service. It can be very hard to get ahold of someone and it takes days if not weeks for service tickets to be received.

Not so stressful scheduling

Comentários: Everything is in one spot which makes my day a little easier and my desk less cluttered. Easy to address questions and concerns from employee's.

Vantagens:

This app makes it very easy to check your schedule at anytime. Makes requesting time off or switching a shift with another employee easy as well. Far from time consuming and easy navigation around the app. Your schedule is with you where ever you go!

Desvantagens:

Having to pay $2.99 for the app is pretty much everyone's only dislike about this app.

App for my work schedule

Comentários: Love this app and have used it with my job at Chilis and Buffalo Wild Wings and Bagger Daves.

Vantagens:

The fact I can access my schedule for work whenever I need to. And I don't have to remember all the shifts I am scheduled.

Desvantagens:

How messages sent or recieved don't recieve notifications for it. WIsh I would get a alert when someone sends me a message or notification on tab showing I have a message.

Shift Swap Simple

Comentários: Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.

Vantagens:

Hotschedules was introduced to the restaurant a few years ago, and it saved so much stress! Employees were able to switch shifts, request time off, and view schedules so easily!!

Desvantagens:

The only con is user error or awaiting on a manager to accept the requests that are sent in. If they are not in the office, they cannot see the requests to accept or deny resulting in the employee calling to confirm the action requested.