--- description: Tudo sobre eviivo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eviivo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [eviivo](/software/66294/eviivo-suite) # eviivo Canonical: https://www.capterra.com.br/software/66294/eviivo-suite Página: 1 / 17\ Próximo: [Próxima página](https://www.capterra.com.br/software/66294/eviivo-suite?page=2) > Um pacote de software conveniente para gerenciar hóspedes, reservas e OTAs, o eviivo é para qualquer um que tenha quartos para vender e uma história para contar\! > > Conclusão: 393 usuários atribuíram a nota **4.0/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o eviivo? Os 16.000 clientes abrangem pousadas, casas de hóspedes, bares e hostels, restaurantes com quartos, apartamentos com serviços, vilas, casas de campo e albergues. Cada um deles é tão individual e único quanto as pessoas que os administram. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.0/5** | 393 Avaliações | | Praticidade | 4.0/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.0/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: eviivo - **Localização**: London, Reino Unido - **Fundada**: 2005 ## Contexto comercial - **Preço inicial**: € 21,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português - **Países disponíveis**: Alemanha, Bélgica, Canadá, Espanha, Estados Unidos, França, Itália, Portugal, Reino Unido, Suíça, Áustria ## Recursos - Análise de dados dos canais - Automação de marketing - CRM - Check-in/Check-out de hóspedes - Controle de estoque - Distribuição de multicanal - Formação dinâmica de preços - Gerenciamento de contatos - Gerenciamento de multicanal - Gestão da experiência do hóspede - Gestão da manutenção - Gestão de calendários - Gestão de campanhas - Gestão de canais - Gestão de funcionários - Gestão de imóveis - Gestão de leads - Gestão de parceiros - Gestão de pedidos - Gestão de promoções - Gestão de reservas - Gestão de reservas - Gestão de reservas de camping - Gestão de tarefas domésticas - Gestão de taxas - Indicadores de desempenho - Integração de GDS/OTA - Inventário de salas - Observações da reserva - Ponto de vendas (PDV) - Portal do parceiro - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Reservas online - Suporte do cliente - Third-Party Integrations ## Integrações (14 no total) - Breezeway - Duve - GuestRevu - Jervis systems - KeyNest - Operto - PayPal - PriceLabs - RoomPriceGenie - Turno - UpMarket - Vrbo - Xero - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) ## Categorias relacionadas - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) - [Sistemas de Reservas](https://www.capterra.com.br/directory/20032/reservations/software) - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Software de Aluguel para Férias](https://www.capterra.com.br/directory/30616/vacation-rental/software) - [Software de Gestão de Camping](https://www.capterra.com.br/directory/31059/campground-management/software) ## Alternativas 1. [Guesty](https://www.capterra.com.br/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Lodgify](https://www.capterra.com.br/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [ResNexus](https://www.capterra.com.br/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Amenitiz](https://www.capterra.com.br/software/183836/amenitiz) — 4.3/5 (238 reviews) ## Avaliações ### "Highly Recommend" — 5.0/5 > **Nikki Louise** | *28 de junho de 2022* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like how easy the view of the dashboard is and how there are separate categories views such as "Actions" which shows you any cancelled bookings, deposits due, cards declined or over bookings. It also has a lot of reporting tools you can use which is a bonus for us from our last system that failed us. > > **Desvantagens**: A feature we miss having is the fact to move bookings in the system. Sometimes we have issues with a property such as a boiler break down and have to move them to another property but we can't move the booking in the system to allow our cleaners to see the changes and what needs cleaned, we need to just block it off and manually tell them. > > Our overall experience with eviivo has been great so far, in the short time we have been using the system we have had a much better experience and more benefits compared to our previous system and look forward to using more of the tools and reports provided by the system which we haven't got round to using yet. ----- ### "Returned to Eviivo because of customer service" — 5.0/5 > **Esther** | *1 de setembro de 2021* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that I can take credit card payments in the software and that I have more access to be able to change reservations as I need to and as guests requests. > > **Desvantagens**: I am waiting for the mobile app to be released. In that past I found the app pretty useless. I am really excited to see how user friendly the new app is. I think I would like to be able to see the CVC number on credit cards once it is entered. there have been a few times that that card was not working and I needed to verify the information and it will not allow me to view the CVC number one entered. > > \[SENSITIVE CONTENT\] have been so helpful\! I feel like I can call or email them at any time and they help me nearly immediately. Its so nice to have such wonderful service\! ----- ### "Owner aaaaa" — 1.0/5 > **Jim** | *5 de julho de 2024* | Hotelaria | Taxa de recomendação: 0.0/10 > > **Vantagens**: Works ok when yo can get on the software or get some support. > > **Desvantagens**: Force you to change password. Then won't accept a new password\! This constant need to change passwords. The inability to get support at 10pm\! Now I'm locked out of the poorly designed software, unable to get info on MY bookings\! Tried resetting password a dozen times\! NO ACCESS\! ----- ### "Eviivo does what I need it to do" — 4.0/5 > **Peggy** | *20 de janeiro de 2021* | Hotelaria | Taxa de recomendação: 7.0/10 > > **Vantagens**: In my opinion, syncing calendars is the most valuable aspect of the eviivo software. I no longer need enter reservations on multiple platforms as they come in - thus alleviating worry about double bookings. Also, I like having the financial reporting and calendars available for three properties in one place. I like having an historical record of guest information and reservations. > > **Desvantagens**: The learning curve was pretty steep and very stressful for me. My old software, Webervations, ended and I had to find software to takes its place. It took a long time to get eviivo operating the way it should. eviivo uses terms and wording that is European centric. Room titles and descriptions are not expressed in terms that would be typical for American travelers. Also eviivo does not permit syncing VRBO calendar, so my VRBO reservations must be manually entered on eviivo. > > eviivo was not easy to get up and running in my opinion. There are still things I don't understand. However, the chat feature enables me to get timely answers to my questions and the customer representatives are friendly and helpful. I haven't found eviivo to be responsive to phone calls or emails. A lot of the problem is due to my not knowing how to input information - set up rates, promotions, etc. but in the end the struggle was worth it. The system has been running smoothly for over a year now and I am happy with it. ----- ### "Really pleased with the solution and most importantly the customer service and communication" — 5.0/5 > **Kathleen** | *9 de março de 2022* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: Eviivo covers the majority of our use cases: -Vacation rental reservation with individual home and property calendars -Rate management with multiple seasons for 3+ years (clunky implementation) -Venue calendar management -OTA integration with all major platforms -Quickbooks online integration for payment processing and accounting They are also very open and welcomed my feedback and enhancement requests/suggestions. > > **Desvantagens**: A little challenging to configure for our unique business model, vacation homes and wedding venues on a private resort/estate, but overall really pleased. They started in the UK and are set up to support an international market including the US so there are features and terms that don’t really apply to our market. A US product manager would greatly benefit them. They also need to provide the option to configure some key details at a system global level vs at each property as we needed to repeat entering details individually for every home. We only have 8 homes right now but this could be a challenge for larger vacation home businesses. However, it’s relatively easy to navigate through these. -Need centralized inbox within the application to handle all OTA communication and internal direct guest communication -Can’t support group bookings with our vacation home model of unique calendars vs hotel room types -Need calendar to show holidays for ease of rate setting -Need e-sign capability for vacation rental contract agreement and allow attachments with reservations -Need customized cleaning checklist -Need damage communication and billing process beyond the pre-auth for the deposit > > My sales and onboarding team were exceptional and appreciated the proactive communication, quick turn around with responses and commitment to help get us set up in the best way to support our business. ----- Página: 1 / 17\ Próximo: [Próxima página](https://www.capterra.com.br/software/66294/eviivo-suite?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/66294/eviivo-suite) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados