--- description: Tudo sobre Arts People: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Arts People - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Angariação de Fundos](/directory/20047/fundraising/software) > [Arts People](/software/68649/arts-people) # Arts People Canonical: https://www.capterra.com.br/software/68649/arts-people Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/68649/arts-people?page=2) > Tíquete integrado baseado na nuvem, captação de recursos e sistema de gestão de usuários para artes cênicas e organizações culturais. > > Conclusão: 22 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Arts People? Plataforma de CRM baseada na internet que permite que organizações de artes cênicas e culturais gerenciem tíquetes, marketing, captação de recursos, merchandising, vendas, clientes, inscrição de voluntários e muito mais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 22 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Neon One - **Localização**: Chicago, EUA - **Fundada**: 2000 ## Contexto comercial - **Preço inicial**: US$ 0,99 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Administração de website - Assentos reservados - Automação de marketing - Barcode/Ticket Scanning - CRM - Doações por celular - Doações recorrentes - Gerenciamento de contatos - Gestão de associação - Gestão de calendários - Gestão de campanhas - Gestão de dados do consumidor - Gestão de doadores - Gestão de eventos - Gestão de promoções - Gestão de voluntariado - Processamento de pagamentos - Rastreamento dos participantes - Registro de grupo ## Opções de suporte - Assistência 24/7 - Bate-papo ## Category - [Software de Angariação de Fundos](https://www.capterra.com.br/directory/20047/fundraising/software) ## Categorias relacionadas - [Software de Angariação de Fundos](https://www.capterra.com.br/directory/20047/fundraising/software) - [Software de Registro de Eventos](https://www.capterra.com.br/directory/30111/registration/software) - [Software de Emissão de Bilhetes](https://www.capterra.com.br/directory/30039/ticketing/software) - [Software para ONGs](https://www.capterra.com.br/directory/30805/nonprofit/software) ## Alternativas 1. [Eventbrite](https://www.capterra.com.br/software/114949/eventbrite) — 4.6/5 (5756 reviews) 2. [Fienta](https://www.capterra.com.br/software/171132/fienta) — 4.8/5 (170 reviews) 3. [Raklet](https://www.capterra.com.br/software/148555/raklet) — 4.7/5 (92 reviews) 4. [Tessitura](https://www.capterra.com.br/software/111612/tessitura-software) — 4.1/5 (36 reviews) 5. [Purplepass](https://www.capterra.com.br/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) ## Avaliações ### "Functionality and customer service are amazing\!" — 5.0/5 > **Sadhna** | *26 de janeiro de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: The software is a great fit for small and medium sized organizations that don't have a tech person on staff, but need robust functionality and reporting features. The customer service is the best I have encountered anywhere. > > **Desvantagens**: The software includes a mailing list function at no cost. I use this function frequently. My only complaint is that the software does not retain the emails sent through this system. I had an instance where an email did not process correctly, and in order to resend it, I had to retype the entire email. I now write the emails in a word processor, save the file, and then copy and paste to Arts People. > > Ticketing system was set up in 2-3 days by the Arts People tech team, and they provided ongoing support throughout the process as I learned how to navigate and customize the system. The amazing customer service allowed me to open ticket sales (and bring in revenue) while I was getting up to speed. ----- ### "Great Company, Does most everything we need" — 4.0/5 > **Brandon** | *20 de novembro de 2023* | Entretenimento | Taxa de recomendação: 7.0/10 > > **Vantagens**: Great customer service, usual response time is within in hours. they have an emergency number as well. Integration to our website was easy, they made it work with what we have and it was great > > **Desvantagens**: They have to do all coupon, pricing things. Sometimes confusing to put in coupon codes for our costumes > > We have been with Arts people since before Neon One purchased them. We have enjoyed using the system. ----- ### "Not what it used to be" — 3.0/5 > **Kate** | *26 de junho de 2025* | Artes cênicas | Taxa de recomendação: 6.0/10 > > **Vantagens**: I liked how Arts People did not require a long-term contract or monthly fees. I initially chose Arts People because of its affordability and fees based only on transactions. > > **Desvantagens**: When we first signed up, customer service was helpful, but it became more automated over time and the customer service declined significantly as transactional fees increased. > > When we first contracted with Arts People (around 2017), the customer service and costs were very useful for our operations. We were assigned a specific support person, but by the second year we had it, we had randomly assigned support. The software remained stagnant as the support became less reliable; then, when Neon One acquired Arts People the fees increased without any improvements to the software or customer service. I appreciated their arts-focused service in the beginning, but I chose to leave because it felt as though the customers had become an afterthought. ----- ### "Arts People has helped my small community theatre in many ways resulting in higher revenue." — 5.0/5 > **Leira** | *11 de maio de 2017* > > **Vantagens**: It is easy to use , comprehensive and Arts People's customer service is the best I have had anywhere (I wish local waiters were as helpful as AP's client services department\!). With integrated ticketing and donor services we now know much more about our patrons, how best to reach them, and what they respond to. The result is higher ticket sales, larger and more frequent donations, and generally stronger support of our little theatre. That the software integrates seamlessly with our website and products like Mailchimp and Facebook is a big plus. The help desk is full of articles which are clear and videos which give step by step instructions for the visual learners among us. But the strength of AP is it's people. Every person I have had contact with is a theatre artist. Because of that they really get my organization, why things I think are critical really are (so nice not to have to convince people of what is important\!), and how to best solve whatever problem I am having. Recently they have been expanding their marketing tools. I know that there are many more benefits awaiting my organization if I fully utilize the products that Arts People offer. And, Arts People is CRAZY affordable, with very low start up costs and below market fees. Truly the best investment we have made at Ferndale Repertory Theatre. > > **Desvantagens**: They have not yet solved global warming. I am sure they will get on that when they have a free minute. ----- ### "Excellent program for box office management" — 5.0/5 > **Brian** | *7 de abril de 2021* | Artes cênicas | Taxa de recomendação: 10.0/10 > > **Vantagens**: Very navigable patron and show income reports for tracking purposes. Ease of converting ticket purchases to gifts, vouchers, or refunds. Offers many different patron/campaign/donor categories to track different nuances of progress on the admission and contribution fronts. Customer service is also extremely prompt, friendly, professional, and helpful. > > **Desvantagens**: It's sometimes hard to track down certain retail items; also recurrent gifts often will take place without me receiving an email notification, which can sometimes cause a blind spot in my tracking abilities. Also, make sure to double-check before you finalize processing a donation or refund, as you can't simply edit erroneous transactions. Lastly, customers are prone to creating duplicate patron/donor files, which can make our database somewhat messy. But it's still navigable. > > Overall, ArtsPeople is a very intuitive software with lots of friendly, reliable, and helpful staff to help fill in any gaps with the software itself. They're always open to suggestions on improving their product; and any of their flaws pale in comparison to their many virtues, which have proven extremely helpful during the last two seasons of unprecedented shifts in programming. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/68649/arts-people?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/68649/arts-people) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Dados estruturados