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Avaliações do DealerCenter

Sobre DealerCenter

Software DMS abrangente para revendedores de automóveis independentes, com rastreamento de estoque, banco de dados de clientes, geração de relatórios de crédito e formulários.

Saiba mais sobre o DealerCenter

Vantagens:

Not upset about the price either. I came from bigger dealerships who used DealerSocket and Autosoft and their costs were significantly more.

Desvantagens:

I think it's very annoying how every time I do something it opens new tabs.

Notas do DealerCenter

Pontuação média

Praticidade
4,8
Atendimento ao cliente
4,9
Recursos
4,8
Relação qualidade/preço
4,8

Probabilidade de recomendação

9,6/10

O DealerCenter tem uma classificação geral de 4,9 em 5 estrelas com base em 1.415 avaliações de usuários no Capterra.

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Filtrar avaliações (1.415)

Brandon Michel
Brandon Michel
Founder/Consultant/Trainer, EUA
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

5,0 há 7 anos

Comentários: Anyone can set up a auto dealership and have it operational and effective in a week.

Vantagens:

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Desvantagens:

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Rob
General Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The best one stop software shop in the industry

5,0 ano passado

Comentários: 10/10

Vantagens:

I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.

Desvantagens:

I wish they had more lender options for Arkansas

Josh
Dealership Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

DealerCenter Use

3,0 há 4 anos

Comentários: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.

Vantagens:

It was turn key and it was up and running was not much down time.

Desvantagens:

Its really slow, and clunky, When there is an issue often times its not a quick solution.

ARIADNA
Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DealerCenter is Awesome!!

5,0 há 4 meses

Vantagens:

We use Dealer Center as our DMS and we absolutely love it. We have integrated it with different systems and our website. I also want to give a special mention to our representative [sensitive content hidden]. She has been extremely helpful and responsive whenever we have needed assistance. Thank you so much! We highly recommend it.

Desvantagens:

It can be a little pricy if you add a big amount of products.

Gary
Sales Manager, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Impressive

5,0 há 4 anos

Comentários: I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Vantagens:

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value. All in one solutions for Independent dealers of all sizes.

Desvantagens:

Nothing negative to say. Nothing else to say about the CONS ......

Donnie
General Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

The rep Rocks!

5,0 há 5 anos

Comentários: My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App

Vantagens:

The convenience of everything being in one place

Desvantagens:

Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem

Harvey
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Dealercenter Changed my business

5,0 há 2 anos

Comentários: My overall experience has been awesome! [sensitive content hidden] is my sales rep and I love her to pieces! She has been essential to my growth and knowledge with the software. She's really the reason I've expanded the tools that I use including Routeone and out of state titling practices.

Vantagens:

I Love my website and how easy it is to manager inventory on the dealercenter homepage and app. I also love the fact that customers can submit applications via my website for an easier sales process.

Desvantagens:

Prices is my least favorite factor but I love the software.

Summer
Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Dealer Center website

5,0 há 5 anos

Comentários: Positive

Vantagens:

Easy to navigate the website, being able to have website leads go into the same place you run credit from and do your deals from makes Dealer Centers website a no brainer. The R1 integration to the DMS sold me. saving me time and money.

Desvantagens:

Nothing, I have liked everything about the system

Ray
Sales manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Dealer center feed back

4,0 há 8 meses

Vantagens:

EASY TO USE MY REP [sensitive content hidden] IS GREAT AND VERY HELPFUL

Desvantagens:

Customer support team was not helpful with the inventory transfer

Brett
Sales Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great Company

5,0 há 5 meses

Comentários: It has so far been very pleasant. [sensitive content hidden] is who has been handling the account and he has done an excellent job!

Vantagens:

Affordable and ease of the website. Tons of options to chose to tailor to you

Desvantagens:

We have not had it long enough to have a con at this moment

David
General Manager, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A must for every dealership.

5,0 há 2 anos

Comentários: My overall experience been outstanding! [sensitive content hidden] did an amazing job and this level of excellence is being continued by [sensitive content hidden] has done an outstanding job on our website.

Vantagens:

The reports are easy to navigate and friendly on the eyes. The system overall is very intuitive and easy to teach new hires. We have almost every single (most important) items activated. DMS; CRM; Credit Pulls; Website; Inventory Export to 3rd party website. We are very please with the system overall.

Desvantagens:

Still too much geared towards WFS; WFI and 'preferred' lenders. Customer 'support' in the Philippines from time to time.

Eric
General Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best software around for car independent dealerships

5,0 há 2 anos

Vantagens:

I love that you can manage your entire business from one platform. They're CRM is the best I've ever used, especially for the price point, the inventory management is so user friendly, their websites are great and can be fully customized, and we are able to submit to all our lenders in the system, EVEN OUR ROUTEONE LENDERS! No need for multiple software services when you use DealerCenter, they do everything!We used to use Frazer and made the switch over to DealerCenter and couldn't be happier with our decision. They were even able to migrate all our data over from Frazer for no additional cost which was such a huge relief and saved so much time. If you are a independent dealer and haven't switched to DealerCenter yet, what are you waiting for?!

Desvantagens:

I have nothing bad to say about DealerCenter

Avaliador Verificado
Usuário do LinkedIn Verificado
Contabilidade, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Seller Center

5,0 há 2 anos

Comentários: What is DealerCenter?Serving in excess of 22,000 vendors, DealerCenter is the first in class merchant the bosses plan in the business. DealerCenter coordinates what is happening, improving on it to deal with your showcase region. Whether money bargains, Purchase Here Pay Here or outside finance, DealerCenter has the plans in general and administrative work you want to finish bargains rapidly and absolutely. DealerCenter besides offers worked with objections, complete CRM, credit reports, sell off run, significant solid areas for records plan and essentially more!Best ForThe free trade vehicle vendor who is searching for first rate merchant the board framework functionalities at the most brutal cost keeping an eye out.

Vantagens:

ExpertsThe design is a striking extra ,remarkably immediate and right I would suggest this with any PC clueless individual. Work area an arrangement highlights for assessing a strategy and it are exceptionally straight forward to coordinate prospects

Desvantagens:

ConsThe Cons is that states rules compromises the full impact of the doorway sellers focus offers that may be valuable with express circumstances, for example, structure completing work area work for new comers that may not recollect where the clients ought to sign documentation.

Mely
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Happy dealer center user

5,0 há 2 anos

Comentários: We have been working with DealerCenter- we got our website up and completed CRM training. The software is easy to use and we've started the change to use DealerCenter instead of Frazer do to it being a one stop shop- our rep [sensitive content hidden] has been amazing at helping us with any questions that we have had regarding the software. She is always willing to help any way she can and gets things done in a timely manner. We love that she always has a positive attitude and ready to tackle any issues we come across.

Vantagens:

That I can manage my business all in one which saves me a lot of time and makes the whole selling a car process a lot easier.

Desvantagens:

The only thing I don't like is my facebook integration has not been set up fully, but my rep is working on it.

Nima
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Dennis and DealerCenter are the BEST!!!!

5,0 há 6 anos

Vantagens:

DealerCenter is an amazing tool. I used to work for some of the biggest franchise dealer groups in the country and their CRM system matches up right up there with the big names in the industry like DealerSocket, VinSolutions, etc. Not only is DealerCenter simple to use, their service is impeccable. Our customer service rep made a special in person visit to train me and my entire staff the ins and outs of how the CRM is supposed to work. He has had experience from Autotrader and he used to be my rep with them and he has brought a level of expertise that no one has ever delivered to our dealership in the past. Awesome products but even better service! I highly recommend DealerCenter!

Desvantagens:

There are a few items that I would like them to add like adding pictures and their titles of the salespeople on their signature lines for the e-mails. Nothing major, but would still like to see. Regardless, for the price, it's still the best value compared to VinSolutions, DealerSocket, DealerTrak, etc.

OSCAR
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Thank You DealerCenter

5,0 há 6 anos

Comentários: We love it. It is it the central hub of our business, and paired with the support that they provide, it is an asset that will not lose its value any time soon. The customer service is nothing short of amazing, they have wonderful people that are willing to go the extra mile.

Vantagens:

We have a, family owned, Used Car Dealership and having this software at the core of it helps us stay ahead of the other guys, with its user friendly interface and incredible range of options. It was an easy choice going with this program.

Desvantagens:

There isn't anything wrong with it. The only thing that could possibly come close to a bad mark is, I wish I had more time to train with the amazing people they have at tech support and learn all of the features

Mahmoud
Expert-Comptable, Burquina Faso
Contabilidade, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DealerCenter review

5,0 há 2 anos

Vantagens:

Easy to use for accountingIt allows to create more market

Desvantagens:

Not too many drawbacks with the use but it must be improved

Teriellen
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DealerCenter is the best!

5,0 há 6 anos

Comentários: My overall experience has been wonderful!

Vantagens:

What I like the most about DealerCenter is the help I received from team. We've had DC for many years & was not using all the features, but now I learned all that DealeCenter can do for me! I can print window stickers, I set up a fully integrated website & also will be getting a logo made through DealerCenter as well. DealerCenter makes running my business easy & streamlined. I will also will start using DealerCenter to help track my BHPH payments. I'm very excited to start using DealerCenter to run my entire business!

Desvantagens:

What I like least about DealerCenter is nothing.

IYAD
OWNER, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Dealer Center Review

5,0 há 5 anos

Comentários: Great experience and training from the representative.

Vantagens:

dealer center is an all in one system works great

Desvantagens:

There is nothing to complain about with DealerCenter

WELMA
SALES, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

REVIEW

5,0 há 5 anos

Vantagens:

EASY TO NAVIGATE, EASY TO ACESS INVENTORY, DEALS AND CUSTOMERS

Desvantagens:

THERE IS NOTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE

Alex
Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Dealer Center Service Rep [sensitive content hidden]

5,0 há 2 anos

Comentários: Love the service and the product! Many thanks to our account Rep [sensitive content hidden] !!! Wonderful experience!

Vantagens:

The service and ease of use. We have an amazing Rep, [sensitive content hidden] , who goes above and beyond to ensure our business is on the right track with the right products!

Desvantagens:

None.... all is good!.

Reeven
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Express Auto Inc

4,0 há 5 anos

Comentários: Your products and DMS provides a lot of value for the price point compared to the more expensive platforms. I was paying way too much for Dealerscloud before. [SENSITIVE CONTENT HIDDEN] my rep showed me how to navigate through training and answered all my questions completely.

Vantagens:

I love the mobile app and VIN scanner. Super easy for me to add vehicles to inventory

Desvantagens:

Nothing comes to mind at this moment right now

Ana
Finance Manager, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

Dealercenter

4,0 há 7 anos

Vantagens:

It's a great app to handle all the information and inventory of cars, you can also send the deal to the banks and financial companies through Dealercenter. You can add all the information of the customers, the deals and the inventory.

Desvantagens:

The app is not soo intuitive or easy to use, sometimes is not easy to find a deal, a car or a customer. If you don't find what your looking for, the system doesn't show you that it didn't find it. If you have more than one dealer, it's not easy to handle both inventories, you have to go to each dealer to look for the car, so you basically have to look more than once. They really need to work on facilitating a way to handle more than one dealer.

Joe
Sales Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DealerCenter is great

5,0 há 6 anos

Comentários: Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!

Vantagens:

DealerCenter is super easy to learn, making the program fast and efficient. Structuring the deals is simple as well with automatic approvals with preferred lenders. Like being able to bring in outside lenders through RouteOne and DealerTrack. Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!

Desvantagens:

Sometime approvals with other lenders is not as simple

Michael
Bus Dev, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Very impressive and powerful.

5,0 há 8 anos

Comentários: This DMS is above and beyond what I had hoped for. The first generation was a little clunky in my opinion but now that they have upgraded and redesigned their entire system, we are very very very impressed! Customer support is very good and US-based (rare). There's almost no downtime -if any. We opted for their website which seems to be performing well . It updates photos instantly and posts select vehicles to craigslist within six hours or so with just a click. With a little ramp up, we all enjoy the redesigned user interface.

Vantagens:

The user interface and reliability. There are some reporting functions we really enjoy

Desvantagens:

Cost. A little high once you get all the upsell add-ons. The user interface and reliability. Reporting customizing is hard to figure out without tech-support sometimes.