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Avaliações do Webex Suite

Sobre Webex Suite

Encontre-se com qualquer pessoa em qualquer desktop, navegador, dispositivo móvel ou de vídeo de qualquer lugar do mundo.

Saiba mais sobre o Webex Suite

Vantagens:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees.

Desvantagens:

I was just annoyed once to see how badly the outlook worked with it.

Notas do Webex Suite

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,2
Recursos
4,3
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,0/10

O Webex Suite tem uma classificação geral de 4,4 em 5 estrelas com base em 7.253 avaliações de usuários no Capterra.

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Filtrar avaliações (7.253)

Arianna
Owner
Usuário do LinkedIn Verificado
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Can be user unfriendly

4,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Michelle
Michelle
Assistente, Brasil
Usuário do LinkedIn Verificado
Varejistas, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Melhor ferramenta para reuniões

5,0 há 10 meses

Comentários: Estou usando Webex para conectividade remota e reuniões usando web conferência. Ele oferece uma ampla gama de recursos com muita personalização, tornando minha vida mais fácil e flexível.

Vantagens:

A melhor coisa que eu gosto no aplicativo WebEx é sua interface de usuário de tema escuro padrão. O aplicativo WebEx possui serviços de mensagens junto com serviços de reunião. No aplicativo WebEx, podemos facilmente compartilhar arquivos e enviar mensagens para nossos clientes com segurança, o que economiza muito do nosso tempo, em vez de enviar e-mails sempre. Há um atraso ou latência muito baixo nas reuniões com o Webex, o que é muito bom.

Desvantagens:

Às vezes, a tradução de outros idiomas para o português não é 100% correta, o que transmite uma mensagem errada aos ouvintes. Exceto que não há nada para não gostar no aplicativo Webex.

Flavia
Gerente Administrativo, Brasil
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Vídeo conferencia fácil e descomplicada

4,0 há 11 meses

Comentários: No geral estou satisfeita, uma plataforma segura

Vantagens:

Utilizo com frequência para apresentações online em mentorias ao vivo em um trabalho paralelo que tenho. Posso fazer chamadas de qualquer tipo de dispositivo tendo a mesma qualidade. Consigo esta presente no vídeo junto com o conteúdo a ser mostrado, isso gera uma melhor experiencia para meus alunos. E interagir com os mesmo através das mensagens instantâneas.

Desvantagens:

Inicialmente tive dificuldade no atendimento ao cliente, não estava conseguindo ser compreendida em minha duvida. Mas depois tive minha questão resolvida e nos atendimentos seguintes foi bom.

Erica Juliana
Advogada, Brasil
Sistema judicial, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Minha experiência com o Webex Events

5,0 ano passado

Comentários: Com o advento da pandemia da covid-19 e diante do confinamento obrigatório, o software Webex Events conferiu a possibilidade de continuidade dos trabalhos por meio de reuniões de forma online, por videoconferência onde é possível compartilhar dados com os demais participantes. Desta forma a distância entre as pessoas foi diminuída e pode-se retomar as atividades laborativas. O Webex Events foi e está sendo de crucial importância.

Vantagens:

É um software de fácil acesso e utilização. Possui ótimas ferramentas e recursos avançados como o gerenciamento de até 3 mil participantes, compartilhamento de tela, vídeo em HD, ajuste de volume e expansão da tela. Além disso, possibilita ao host planejar de forma antecipada por meio do gerenciamento e agendamento.

Desvantagens:

Na minha opinião acho o software completo, com funcionalidades úteis e de fácil utilização.

Juliana
gerente, Brasil
Seguros, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excelente para videoconferencias

5,0 há 2 anos

Vantagens:

Sistema de fácil acesso. simples para cadastrar e realizar reuniões virtuais.

Desvantagens:

gostaria que tivesse chat para interagir mesmo sem reuniões on line.

Marcelo
Analista de Sistemas, Brasil
Administração pública, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Cisco Webex

5,0 ano passado

Vantagens:

Excelente software para realização de web meetings.

Desvantagens:

Não possui contras até o momento, o software é estável e contém várias funcionalidades.

Resposta do Cisco

há 6 meses

Thank you so much for your feedback Marcello! We are so happy that you've had an excellent experience and have been able to make use of Webex Events' many capabilities. Thank you for choosing us and we look forward to continuing to support your future events!

Bruna
Nutricionista, Brasil
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Webex prático e fácil de utilizar.

5,0 ano passado

Comentários: Acho que deveria ser mais divulgado, para que todas as pessoas tenham no seu celular ou computador. Uma dica é fazer uma parceria na faculdade para que os alunos utilizem e fiquem mais familiarizado com o programa.

Vantagens:

Achei muito fácil e acessível. O preço é justo.

Desvantagens:

Não ser muito conhecido pelas pessoas dificultando a interação.

Fabio
Especialista Telecom, Brasil
Serviços e tecnologia da informação, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Funcional para reuniões

4,0 há 2 anos

Vantagens:

Aplicativo funcional para reuniões remotas

Desvantagens:

A interface gráfica deveria ser melhorada

Victor
Victor
Analista de Suporte, Brasil
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação Webex

5,0 ano passado

Vantagens:

O produto torna prático o dia a dia empresarial.

Desvantagens:

Não foi identificado nenhum ponto negativo no produto.

Arildo Barbosa
Arildo Barbosa
CEO, Portugal
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

webex

3,0 há 11 meses

Vantagens:

não tive como gostar dele pois não funcionou

Desvantagens:

Fui assistir uma reunião online através dele da camara de Figueira da Foz e não funionou

Vadiraja
Vadiraja
Project Engineer, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the best, could be better

5,0 há 4 anos

Comentários: So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

Vantagens:

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed. > Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most. > Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Desvantagens:

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Avaliador Verificado
Usuário do LinkedIn Verificado
Alimentação e bebidas, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best-in-class corporate audio/ video meetings and chat

5,0 há 2 meses Novo

Comentários: Exceptional chat/ audio/ video platform for corporations.

Vantagens:

The overall product robustness, quality, and security. The corporate look-&-feel. The smooth and user-experience oriented intragration with Google Calendar. One single app for all (Cisco Webex app). The PC client and mobile app sync.

Desvantagens:

Hard to find one since it has met all the requirements.

Ennio
ASPP, Itália
Engenharia civil, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

WEBEX EASY TO SHARE EASY TO CALL

3,0 mês passado Novo

Vantagens:

It is an excellent program for organizing video calls but also for following lessons

Desvantagens:

It is not as intuitive and easy to use as some similar programs

Yazan
Sr Collaboration Engineer, Arábia Saudita
Rede de computadores, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

webex best meeting platform

5,0 há 2 meses

Comentários: very good experience I prefer webex rather than zoom or Microsoft teams

Vantagens:

video conferencing screen sharing control remote desktop with copy/paste feature noise cancellation for background noise and background speech

Desvantagens:

sometimes they change the GUI which make it harder to user/ not very user friendly

Mercy
Account Executive, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Simple conferencing tool

5,0 mês passado Novo

Vantagens:

User friendly and simple to use Great quality video Screen sharing is very simple

Desvantagens:

As of now i have not discovered sny dislikes with webex

Patrice
System Administrator, EUA
Saúde, bem-estar e condicionamento físico, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Webex Comm

5,0 mês passado Novo

Comentários: Very multi-purpose system with various ways to communicate and team to achieve corporate goals

Vantagens:

Very well built commjnication Minimal updates

Desvantagens:

I have nothing in the con or fislike of its features

Craig John
Craig John
Business Intelligence Analyst, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good stand-alone tool, has fallen behind

4,0 há 4 semanas Novo

Vantagens:

High quality, stand-alone tool for video calls. Have had fewer service interruptions or bugs compared to other conferencing tools. Call center integration is great - if your business is centered around such an integration, it might very well be the most effective tool to use.

Desvantagens:

Integration with greater work environment leaves a lot to be desired. It's not that Webex is bad per se, but with other tools integrating into email, chat, JIRA, etc. the added friction of Webex can be a pain.

Asad
Group IT Manager, Emirados Árabes Unidos
Construção, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The Original Video Conferencing Solution

4,0 mês passado Novo

Vantagens:

One of the first effective solutions for video conferencing and remote meetings that is effective and still going strong with feature and performance improvements

Desvantagens:

Bit Sluggish compared to newer systems. Pricing also has a room to improve

Avaliador Verificado
Usuário do LinkedIn Verificado
Veterinária, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great for lectures and collaborations

5,0 mês passado Novo

Vantagens:

Webex is used in my institution and it is easy to use. My favorite thing are the features of raising your hand or asking a question. This tool makes it very easy to get the presenter's attention.

Desvantagens:

The software is not super modern, some boxes look out of date. In this day in age the more trendy and aesthetically pleasing, the more audience is reached. Nonetheless, the system is still easy and simple to follow.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Poor Experience

3,0 mês passado Novo

Comentários: The Overall experience was fine but there are better products in the market.

Vantagens:

Communication and Video quality was fine

Desvantagens:

User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing.

David
David
IT Director, EUA
Usuário do LinkedIn Verificado
Fabricação elétrica/eletrônica, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Host Meetings Professionally!

5,0 há 5 anos

Comentários: Cisco WebEx keeps our meetings professional for both internal users and clients we work with! We've noticed that most people are familiar with the software and have used it before so it makes hosting meetings even easier.

Vantagens:

WebEx is really easy to use and setup! From both the view point of the admin setting up a meeting or an end user who was invited to a meeting, it's all really simple! I especially enjoy how WebEx will automatically adjust for time zone changes since many meetings I'm joining or hosting are with people on the other side of the country. Screen sharing also works really well, usually I'd experience some bandwidth issues with other software but for some reason WebEx works wonderfully!

Desvantagens:

The only con I can think of is that sometimes if I'm joining a meeting that I have scheduled in my Google Calendar it won't work correctly. It should be able to load the meeting invite and join as intended but I usually find myself having to manually enter the meeting ID, attendee ID, and passcode.

Kevin
CISO, EUA
Usuário do LinkedIn Verificado
Telecomunicações, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Teleconferencing software with an enterprise mindset

4,0 há 4 anos

Comentários: Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.

Vantagens:

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

Desvantagens:

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.

Aki
Change Management Lead, Singapura
Química, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Cisco WebEx Meeting Huge Improvement

4,0 há 4 anos

Comentários: Eight months ago, I would not recommend WebEx Meeting. But now, November 2020, WebEx Meeting is definitely a different one, and is already at par, if not exceeded Zoom as the standard for virtual meetings.

Vantagens:

The Pros: As Zoom has been the standard of virtual meeting since pandemic, WebEx meeting has quickly improved from their lackluster features 8 months ago, to almost Zoom. Our company has been using WebEx as standard virtual conference platform. It used to be very buggy and laggy and having audio and video performance issues. Now, it's one click audio and video integrated in internet. No need to dial separately using phone call. I like the GUI now as it is more intuitive than before. I like the mobile connectivity and the capability to do breakout rooms and mute everyone without unmuting themselves. AI features are also great. Now they've introduced background noise suppression, so I do not need a third party software like Krisp. We also like the introduction of cohosting to give some assistance to the host of the meeting. Overall, we are enjoying the use of WebEx Meeting unlike previously.

Desvantagens:

Although WebEx Meetings has improved a lot, there are still a few features not working properly. 1. Virtual Background in video eats a lot of computer memory and sometimes causing laptop to freeze. 2. The breakout rooms do not have advance assignments yet, so imagine you have 500 attendees and you have to break them up manually.

Satya
Project Lead, EUA
Seguros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Cisco Webex Review

5,0 há 3 anos

Comentários: The overall experience is awesome. It has a lot of features that can be useful for Meeting, Collaborations, Scheduling future interviews etc. Nice Audio and Video Quality. Screen sharing and Nice virtual Background Options. During this Covid situation Webex is the tool that saved us and we could deliver work deliverables properly and timely manner.

Vantagens:

Cisco Webex meeting is the awesome tool for meetings, collaborations, creating appointments for any event. Nice Screen sharing options. The best part is Recording meeting which can be stored and referred later. Nice Chatting options also. You can choose whom to talk or you can chat to the whole team. Nice Video and Sound Quality. Easily Integrated with Microsoft outlook that's why we can create meeting from outlook easily including WebEx link. We can have our personal room where you can collaborate with the team. It can be accessed outside the VPN network. Easily can download on Mobile without any need of Company network. Nice notification settings which will be pretty nice and from the notifications you can join meeting. We can connect to a phone also to have a call between team members.

Desvantagens:

The Tool is pretty heavy which takes a lot of memory on the system since it includes a lot of stuff on its own. Can't avoid surrounding noise. We need to install some other plugins to avoid that.

Oscar
Oscar
Manager, México
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

New Webex - The best for collaboration

5,0 há 3 anos

Comentários: We like it a lot.
We've been replacing other tools and simplifying everything into a single Webex Suite. Leaving aside other tools and using only this one, helps to take better control of the work carried out.
Although to a certain extent it is impossible to ignore other tools, this particular one is already used by the majority of users in most collaboration cases.

Vantagens:

It is very simple to use in general. The tool can be used by clients and business partners for free, which allows us to collaborate with them in a safe and comprehensive way with the rest of our solutions. Although we have our license that includes storage in the cloud, customers or business partners do not need to pay anything to collaborate with us and use our spaces. Which makes it a very convenient tool.

Desvantagens:

I think the costs are not the best. To be able to use and take advantage of it, you have to acquire different types of licenses and integrations. For example with Webex Meetings, it is not something that you have for sure, it is something that is integrated as long as you have all the licenses and subscriptions.

Avaliador Verificado
Usuário do LinkedIn Verificado
Telecomunicações, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

User Friendly Collaboration Tool

5,0 há 4 anos

Comentários: Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.

Vantagens:

I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead. I also like the new virtual background and blur features that were just released.

Desvantagens:

Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex.