--- description: Tudo sobre BestNotes: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BestNotes - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Psicólogos](/directory/30217/mental-health/software) > [BestNotes](/software/73807/bestnotes) # BestNotes Canonical: https://www.capterra.com.br/software/73807/bestnotes Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/73807/bestnotes?page=2) > O BestNotes é um EHR e CRM revolucionário, voltado especificamente para o campo da saúde comportamental. > > Conclusão: 198 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o BestNotes? Organização de saúde comportamental Tratamento medicamentoso, inclusive: desintoxicação, residencial, ambulatorial intensivo e pós-atendimento. Internatos terapêuticos Psiquiatra Profissional da saúde mental ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 198 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: BestNotes - **Localização**: Twin Falls, EUA - **Fundada**: 2003 ## Contexto comercial - **Preço inicial**: US$ 58,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Agendamento - Agendamento de compromissos - Ajuda de programação - Avaliações iniciais - Cobrança de consultas médicas - Cobrança e faturamento - Confirmations/Reminders - Conformidade com HIPAA - Criação de diagramas - Formulários personalizáveis - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de faturas - Gestão de calendários - Gestão de casos - Gestão de compromissos - Gestão de consultórios - Gestão de fichas dos pacientes - Gestão de formulários - Gestão de reclamações - História clínica eletrônica/informatizada - Lembretes - Medication Management - Modelos personalizáveis - Notas sobre o andamento - Planejamento do tratamento - Portal de autoatendimento - Portal do cliente - Portal do cliente - Receitas médicas eletrônicas - Relatórios e estatística - Suporte para tomar decisões - Therapy Notes - Várias localizações ## Integrações (5 no total) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software para Psicólogos](https://www.capterra.com.br/directory/30217/mental-health/software) ## Categorias relacionadas - [Software para Psicólogos](https://www.capterra.com.br/directory/30217/mental-health/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software) - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) - [Software de Agendamento de Consultas](https://www.capterra.com.br/directory/30027/medical-scheduling/software) - [Software de Prontuário Eletrônico para Saúde Mental](https://www.capterra.com.br/directory/32510/mental-health-ehr-software/software) ## Alternativas 1. [EHR YOUR WAY](https://www.capterra.com.br/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [SimplePractice](https://www.capterra.com.br/software/130710/simplepractice) — 4.6/5 (2822 reviews) 3. [TheraNest](https://www.capterra.com.br/software/130400/theranest-mental-health) — 4.4/5 (1030 reviews) 4. [CounSol.com](https://www.capterra.com.br/software/124769/counsol-com) — 4.7/5 (828 reviews) 5. [Valant EHR Suite](https://www.capterra.com.br/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews) ## Avaliações ### "BestNotes- Good for a Multidisciplinary Team" — 5.0/5 > **Dr. Meghan** | *19 de agosto de 2025* | Clínica de saúde mental | Taxa de recomendação: 9.0/10 > > **Vantagens**: BestNotes does what you need it to do in the mental health space. Working with clients with EDs the set up works well for our clinic and multidisciplinary team. The user interface is simple, but it is functional There are many products out there that are sleek and have glossy UIs, but underneath the structure of the product is not as sound in delivering what you need and they charge a lot more. > > **Desvantagens**: There is one adjustment I would really like them to make, to allow the user to use the "command A" shortcut to select all text. This was something you could do previously, and hopefully will be fixed in the next update. I also think it would be great if you could pin files to the top of a client's chart (similar to how you can with a note), so that we could pin the clinical program assessment to the top for easy access. One could say a con is that it is an older looking interface, but honestly, I think that's a pro because it's straightforward and well organized. In fact it's UI is somewhat genius in design of making it seem simple and easy to organize within the complexity of the EMR system needs (even while looking a little 80s/90s style). We use other products for the patient portal in terms of documents (besides appointment reminders), so I can't provide a comprehensive review on it. That said, I believe it works pretty well and automatically loads into chart, but other services that purely devoted to sharing/signing documents and forms are probably more robust. > > Overall, I've had a great experience with BestNotes. They are responsive, the platform does what you need it to do, and it is set up to support the communication and operations of a multidisciplinary team in a higher level of care. ----- ### "BEST FOR IOP PROGRAM" — 5.0/5 > **JONI** | *10 de outubro de 2025* | Clínica de saúde mental | Taxa de recomendação: 10.0/10 > > **Vantagens**: I can call they they fix or walk through me issues or concerns right there. I never liked the ticket system. When I need something I need it now. > > **Desvantagens**: Still feels like DOS. Billing is not easy. It doesn't flow with collabeMD very easily. I wish it was more user friendly don't like tickets > > I would recommend for EMR. I like how when I call someone can help me right there vs a ticket. People are always nice ----- ### "It's an All In One Solution" — 3.0/5 > **Nicole** | *30 de maio de 2025* | Serviços a indivíduos e famílias | Taxa de recomendação: 8.0/10 > > **Vantagens**: The combination of being able to document, schedule, track the clients progress and do billing all in one. > > **Desvantagens**: Desktop is easier to use than going mobile.. I would recommend using a desktop to use all the features and programs. Customization also is a little difficult, you may need to seek support for help. > > Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting of the program things feel easier.. ----- ### "I like bestnotes" — 4.0/5 > **Victor** | *10 de outubro de 2025* | Clínica de saúde mental | Taxa de recomendação: 8.0/10 > > **Vantagens**: The customer support is excellent; when I have an issue I get to talk to a human right away, and you've usually got an answer for me. > > **Desvantagens**: I have had frequent episodes of the application slowing down or stalling out completely lately. I wish the patient portal was easier for patients to navigate. > > It's been pretty good overall, four stars. ----- ### "Pros & Cons" — 5.0/5 > **Maurissa** | *19 de agosto de 2025* | Clínica de saúde mental | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is user friendly and easy to teach to new employees. It has all of the features we need and the documents can be customized for us. > > **Desvantagens**: The telehealth platform and portal seem to be challenging for some clients to use. They often struggle to navigate setting up their portal and signing documents. ----- Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/73807/bestnotes?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/73807/bestnotes) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados