---
description: Tudo sobre Pipeline CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Pipeline CRM - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Pipeline CRM](/software/75608/pipelinedeals)

# Pipeline CRM

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> O PipelineDeals é considerado o CRM número 1 das empresas de médio porte, capacitando equipes com mais de 10 vendedores em uma variedade de setores.
> 
> Conclusão: 621 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Pipeline CRM?

Organizações de todos os tamanhos, em todos os setores.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 621 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.4/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: SaaS Group
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 29,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Austrália, Canadá, Estados Unidos, Reino Unido

## Recursos

- Acesso para Celular
- Agendamento de compromissos
- Alertas/notificações
- Armazenamento de documentos
- Automatização de processos e fluxos de trabalho
- Banco de dados de contatos
- Banco de dados do cliente
- Campos personalizáveis
- Captura de leads
- Comentários/notas
- Contatos compartilhados
- Distribuição de leads
- Ferramentas de colaboração
- Geração de leads
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gestão da atividade de vendas
- Gestão de campanhas
- Gestão de leads
- Gestão de oportunidades
- Gestão de tarefas
- Gestão do desempenho
- Gestão do fluxo de trabalho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Importação/exportação de dados
- Indicadores de desempenho
- Lead Nurturing
- Marketing por e-mail
- Painel de atividades
- Pesquisa e filtro
- Previsão
- Previsão de vendas
- Qualificação de leads
- Rastreamento de engajamento
- Rastreamento de interações
- Relatórios de vendas
- Relatórios e análise de dados
- Relatórios personalizáveis
- Segmentação
- Segmentação de leads
- Sistema de calendário ou lembretes
- Third-Party Integrations

## Integrações (42 no total)

- 123FormBuilder
- ActiveDEMAND
- Aircall
- Asana
- Bedrock Data
- Bitium
- Breeze
- CallRail
- Callmaker
- Dialpad
- Elementor
- Finder.io
- Formstack Forms
- FullContact
- Geckoboard

... e mais 27 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)

## Categorias relacionadas

- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)
- [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software)
- [Software de Gestão de Contatos](https://www.capterra.com.br/directory/30016/contact-management/software)
- [Software de Gestão de Leads](https://www.capterra.com.br/directory/30017/lead-management/software)
- [Sistemas de Automação de Vendas](https://www.capterra.com.br/directory/12/sales-force-automation/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.br/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.com.br/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Avaliações

### "Sales in our office is all about Volume" — 3.0/5

> **Larry** | *28 de abril de 2020* | Serviços financeiros | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: It could not be easier to load prospects.  We signed up for a library card online.  We select the type of businesses we want to pursue.  We download spreadsheets of demographic information related to them.  We upload those spreadsheets and start calling.
> 
> **Desvantagens**: I am certain that there are programs that provide more management tools.  We simply are not that sophisticated with our sales efforts.  If it is simply volume you seek, this is the right product.  If you are looking for less effort and more management, pick again.
> 
> The program is really not completely intuitive.  This has not hurt us as our questions get answered whenever they arise by their support team.  We are more successful with our business because of this program.

-----

### "Nice software but we grew out of it..." — 4.0/5

> **Julie** | *15 de novembro de 2022* | Editoras | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: User-friendly and very easy to use. You can add all sorts of custom fields for your own reporting and tracking needs.
> 
> **Desvantagens**: No invoicing, no estimates/proposals, the multiple email only works with Gmail accounts, no online payments. It helps you keep track of people, but doesn't really help you bring in the $$$ once a sale has been made.
> 
> It's a generic CRM software that you can tailor to your own needs. In the end we needed a software that was specific for publishing.

-----

### "Was it a waste of time, a scam or a company that doesn’t care? - I still don’t know." — 1.0/5

> **Chris** | *10 de outubro de 2024* | Imobiliárias | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: I liked that Pipeline was confident that they could meet my needs when they first spoke with me.
> 
> **Desvantagens**: They failed to listen to my needs until after they had consumed $1000 in expert consultant fees with zero results.
> 
> After a short consultation about how another CRM could not meet my needs, Pipeline assured me that they would be able to do it. I had questions and I was told that to get the answers and help I needed I would have to pay for their expert consultants to help me do the coding. I was very happy to do this. I was assured that I was being placed with an expert who answered my questions and help me customize my Pipeline CRM to meet my needs. After several sessions and about $1000 in expenses I didnt have my questions answered or my needs addressed. I was expedited back to the same person who gave me the initial consultation. There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me). The person who gave me the initial consultation never really listened to what I had to say and didnt really care. When I asked him about this after the fact he told me that I was a small business and he couldnt give me any more time. I noticed that the folks in England were able to figure it out in minutes because they cared enough to listen and he didn't do that even with his 30 consultation. My $1000 was not refunded and even worse they wasted my time.  This is a business that hasn't figured out what to do.

-----

### "Its not Salesforce, but it also won't bankrupt your small business" — 5.0/5

> **Michael** | *7 de abril de 2020* | Serviços meio ambientais | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: This is a very powerful CRM solution. As I was looking for solutions I came across quite a few that were reviewed by many sites. Pipeline Deals consistently was in the top tier of CRMs for SMB companies. &#10;I watched a few online demos and reviews before reaching out to their team. I was quickly assigned a representative that walked my team through a live demo and set us up with a POC trial. After our trial ended we signed up and were off. Setting up Pipeline Deals was quite easy, as the software can conform to your needs. Almost all fields are fully customizable, however this did take some getting used to, to see how changes were  reflected as a whole in pipeline view. &#10;&#10;Overall, great product for a lot less than what Salesforce, Salesloft of Hubspot might run you.
> 
> **Desvantagens**: As a smaller company some of the integrations that other CRMs have were either missing or lacking. However, Pipeline Deals is getting better about innovation. One of my favorite shortcuts they rolled out was a LinkedIn plugin, this allowed for you to connect with somebody on linkedIn and in one click import them into your CRM. However, many times it would populate the fields with incorrect info or just generic info like where their company was headquartered instead of where that employee was actually located. &#10;Additionally, at times the APIs for some of these newer services would change, and then the features would not work.
> 
> Overall, this was the solution my company needed. We had used Salesforce long before I was on staff, and it was too costly to keep using. When I was onboarded there was no CRM being used, and that had to change. Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry. &#10;Highly recommended.

-----

### "Excellent CRM for sales teams" — 5.0/5

> **Joel** | *5 de fevereiro de 2019* | Internet | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Very flexible custom list reports&#10;Unlimited field customization for records&#10;Easily manage a small team of reps&#10;Very easy to get started using especially if you have not had a strong CRM in your company before
> 
> **Desvantagens**: The morning coffee report lacks data that would be useful for actionable items. Wish it could be personalized and customized to show the data I want each morning. Can’t easily see a company’s “last activity” in a report if said activity was not directly on the record (example on a person or deal attached to the company... in company list views it would show incorrect “last activity”)&#10;Permission controls would be great to be more flexible (its all or nothing per user)
> 
> We love it. The API is very robust so anything that can’t be done in the app can be coded to integrate and work for our own custom reports and integrations. We were one of the earliest customers and have been using it for 8 or 9 years very actively.

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## Links

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