--- description: Tudo sobre PointOS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PointOS - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistema de Caixa para Restaurante](/directory/30603/restaurant-pos/software) > [PointOS](/software/81291/pointos-professional) # PointOS Canonical: https://www.capterra.com.br/software/81291/pointos-professional Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/81291/pointos-professional?page=2) > O PointOS é uma plataforma de gerenciamento de restaurantes que fornece operações simples para todos os aspectos do ecossistema de um restaurante. > > Conclusão: 55 usuários atribuíram a nota **3.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o PointOS? Hotelaria - bares/restaurantes/clubes ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.5/5** | 55 Avaliações | | Praticidade | 3.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.5/5 | Com base em avaliações gerais | | Recursos | 3.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: PointOS - **Localização**: BOSTON, EUA - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 39,99 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Acesso para Celular - Assinatura eletrônica - Barcode/Ticket Scanning - Cobrança e faturamento - Conformidade com o PCI - Contas de clientes - Controle de estoque - Controles independentes - Gestão de descontos - Gestão de devoluções - Gestão de dicas - Gestão de entrega - Gestão de estoques - Gestão de funcionários - Gestão de pedidos - Gestão de recibos - Gestão de tabelas - Gestão de tesouraria - Gestão de vales-presente - Integração da contabilidade - Kitchen/Menu Management - PDV para restaurantes - Pagamentos em pessoa - Pagamentos móveis - Pagamentos online - Payment Gateway Integration - Pedidos online - Ponto de vendas (PDV) - Processamento de cartões de crédito - Programa de fidelidade - Relatórios e análise de dados ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistema de Caixa para Restaurante](https://www.capterra.com.br/directory/30603/restaurant-pos/software) ## Categorias relacionadas - [Sistema de Caixa para Restaurante](https://www.capterra.com.br/directory/30603/restaurant-pos/software) - [Sistemas para Restaurante](https://www.capterra.com.br/directory/20026/restaurant-management/software) - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) - [Sistemas de Pagamentos](https://www.capterra.com.br/directory/30232/payment-processing/software) - [Sistemas para Bar](https://www.capterra.com.br/directory/30897/bar-pos/software) ## Alternativas 1. 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[TouchBistro](https://www.capterra.com.br/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Avaliações ### "PointOS review" — 5.0/5 > **Avaliador Verificado** | *15 de março de 2020* | Alimentação e bebidas | Taxa de recomendação: 9.0/10 > > **Vantagens**: This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine. > > **Desvantagens**: I find its performance better fit for smaller restaurants or bars but can't wait to see what the next releases will bring to us. > > It is a very easy to use, intuitive tool that is perfectly complemented with its reporting engine. ----- ### "Works well for my bar" — 4.0/5 > **Katie** | *23 de julho de 2018* | Alimentação e bebidas | Taxa de recomendação: 7.0/10 > > **Vantagens**: I like the set up of the software. I have three stations in my bar and they are all linked so you can add items to a tab from any station. The system is easy to use, based on my experience and that of my staff. Several of my staff report that PointOS is much easier to use than other software they’ve used at other bars. The item menu can be easily customized and alphabetized. I like that you can add recipes so if someone isn’t sure exactly what’s in a drink they can click on the recipe and see it at the station. It calculates cost per ounce when you add items to the inventory so figuring prices is easy. The sales reports are quick and easy so it’s simple to pull reports to figure tax each month. There are also employee reports and each employee clocks in so hours are very easy to figure as are tips collected. > > **Desvantagens**: It would be nice if there were more item tabs. We sell a high volume of alcohol and mixed drinks and we don’t have room to put all of it on its own tab. Another thing that would be nice, but really not a big deal, is if there were more icons to make the item tabs easier to find. There are some icons, for instance the more popular beers have an icon so it’s easy to recognize. For items with no icon, you have to type it in. You can highlight the items by color which is helpful. It is cumbersome to add everything in but I suppose every system is that way. > > Overall I haven’t had any major issues. It does run slow at times but that’s probably related to the internet not the system. I’ve been using the system for nearly three years. I started with one station and recently bought two more. It is nice that there are no monthly fees. Overall, I would recommend PointOS. ----- ### "Company full of empty promises, defective products" — 1.0/5 > **Jake** | *21 de outubro de 2017* | Restaurantes | Taxa de recomendação: 0.0/10 > > **Vantagens**: The only possible pro to this software was that you can download it online and there is not a long delay for setup. > > **Desvantagens**: Implementation of the PointOS Profesional software along with their hardware bundles was an unmitigated disaster. The software is riddled with glitches, anomalies, malfunctions and bugs. I spent hours and hours and hours on line with tech support fixing problems within the first 2 weeks. After an agonizing opening week with thousands of dollars lost in comped food and upset customers I called in an IT expert to find and fix the problem. Ultimately, the hardware I received had a defective network adapter that caused the software to malfunction. PointOS abdicated all responsibility for their defective hardware and dragged me along from 8/9/17 to today without ever offering a resolution. If you are looking for a nightmare software/hardware backed by a company that fundamentally fails to be not only proactive but even reactive to a customer's crisis than look no further. I purchased PointOS Professional for the lower price tag and quicker turn-around time and it was the worst mistake I have ever made. You will PAY MORE for PointOS Profesional than their competitors once you figure in the losses, stain to your business reputation and sheer aggravation you will endure with this company. Best case scenario (everyone works right-which I guarantee won't happen) the software lacks countless basic features. As a small business owner, I urge you to steer clear and wish you only the best of luck if you've made the mistake of purchasing the software before reading this review. > > Actually and absolutely no benefits whatsoever. That sounds exaggerated--but it is not. (BEWARE. Sales people will tell you hardware will ship same day as payment clears, but this is NOT TRUE. Several days of delay after payment even after 4 follow-up calls.) ----- ### "this point os can be hit" — 5.0/5 > **fawzi** | *29 de agosto de 2019* | Restaurantes | Taxa de recomendação: 3.0/10 > > **Vantagens**: I like how easy to use it and it's customization is not bad > > **Desvantagens**: customer support is horrible. when I signed in for this software . one of the main thing I loved was the 24/7 tech support. of course what is a software without a support service. the first year the support was amazing. when we Renaud the support plan every thing went down . you call support they don't help any more. they cant or don't know. last time I had to wait 2 weeks for the customer support level 3 or what ever to call back and fix the problem. my issue is a POS without a strong support is nothing . so what we did . we ended up not renewing our service. we need to add more station but the question is it worth it without a good c support. now are in the market for a system because we can't work with a pos that have basically very poor support PS we have 2 business that us pointos > > horrible. software is fine but support is bad ----- ### "Support needs work" — 5.0/5 > **John** | *29 de janeiro de 2023* | Restaurantes | Taxa de recomendação: 5.0/10 > > **Vantagens**: it is an easy to use system and fairly easy to program > > **Desvantagens**: support when you need it no one answers the phone they do ok once you can get ahold of someone but good luck on that > > I bought this system when \[sensitive content hidden\] was still writing the software for this, it has changed \[sensitive content hidden\] and now the really only problem I have is when I need support it is far from Quick they need to have better support team or if you advertise 24-7 support you better deliverwhen you have issues it cost you money when they do not answer the phoner. ----- Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/81291/pointos-professional?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/81291/pointos-professional) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados