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Avaliações do Stamps.com

Sobre Stamps.com

Software de gestão postal online que permite imprimir cartas aprovadas pelo USPS com um computador e impressora.

Saiba mais sobre o Stamps.com

Vantagens:

The service I received from stamps.com was great, and it integrated well with the app I was using.

Desvantagens:

My only complaint is that stamps.com hasn't always been around. If I had known about it sooner, I would have wasted a lot less time in line at the Post Office.

Notas do Stamps.com

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,1
Recursos
4,3
Relação qualidade/preço
4,0

Probabilidade de recomendação

7,7/ 10

O Stamps.com tem uma classificação geral de 4,4 em 5 estrelas com base em 926 avaliações de usuários no Capterra.

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Filtrar avaliações (926)

Melanie
Owner
Usuário do LinkedIn Verificado
Roupa e moda, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Comparable to USPS

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Michelle
Michelle
Owner, EUA
Usuário do LinkedIn Verificado
Alimentação e bebidas, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Ship right from your desk

5,0 ano passado

Vantagens:

Ease infuse, convenience...not having to go to the post office

Desvantagens:

Nothing really. I like it a lot and am considering reinstating my account

Cerenity
Teacher, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User Friendly and Convenient

5,0 ano passado

Vantagens:

I like how convenient stamps.com is. I can print my postage so much fast at home than driving to the post office, waiting in line and then driving back.

Desvantagens:

I haven’t had any negative experiences with stamps.com.

Maribeth
Office Manager, EUA
Escritório de advocacia, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Discount vs. Cost of Supplies is a Very Thin Margin

3,0 ano passado

Comentários: For all of our daily postage needs the software is helpful. While the discount is good, the supplies needed for special services (labels for Certified, Register, and Certified Return receipt are costly. Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. I have had difficulty trying to get a support person to tell me why certain labels are not printing on the labels.

Vantagens:

The discount on postage is a saving grace. It is convenient because we do not need to go to the USPS to send out extra service shipments.

Desvantagens:

I've had difficulty (still do) getting an answer about price increases and what affect they have on my already printed postage. I tried support and they said that was a question for the post office and the post office said they couldn't tell me - primarily because they aren't individually knowledgable about the software.

Rafael
VP Operations, Porto Rico
Fabricação de alimentos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Poor Customer Service

4,0 há 11 meses

Comentários: I’ve been a customer for more than 10 years. I lost my password and haven’t been able to reach customer service to resolve the issue. Their system “sends” a temporary password that is never received and the toll free number is not reachable from Puerto Rico.

Vantagens:

Their online platform is easy to use, as is the desktop app. Funding for postage is easy and fast.

Desvantagens:

The inability of a stamps.com customer living in a U.S. territory to reach customer service by phone is unconscionable. Their password recovery procedure doesn’t work.

John
CEO, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

If you need to mail things, save a trip to the Post and use Stamps.com

5,0 há 10 meses

Comentários: Very good service for over 20 years. Recommended.

Vantagens:

Since I first started using stamps.com, in the late 90s, it has been my go-to for printing my labels/mailers for mailing packages. Never any issues, easy to use, and reliable.

Desvantagens:

I do not have any issues with stamps.com, it works as promised.

Jan
Administrative Assistant, EUA
Escritório de advocacia, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for our medium-sized office

5,0 ano passado

Comentários: Very good. (PLEASE only use: Jan D. if you post this review online. Thank you!)

Vantagens:

Stamps.com makes it easy to send letters and packages. We are thankful for the program.

Desvantagens:

We have had some issues sending documents to Europe. And, the customs sheet for shipping to Canada and other countries is not real reliable; sometimes, I have to fill it out three times to get it to work. After that, we end up just taking the package to the post office. The past month, there have been some glitches that affected the program; thankfully, they were fixed.

Ahmad Farhad
Vice President, EUA
Consultoria de gestão, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Ship your mails Quikly!

5,0 ano passado

Comentários: The product is amazing, we save much more time with this tool for mailing our letters to different designations. It's an affordable and convenient tool for our business. Thank you Stamps.com.

Vantagens:

We use this product to send our letters to our clients, employees, and partners in the most convenient way easily to anywhere in the United States. The services are great, and the customer support is awesome. We save so much time with our shipping and mailing through this product.

Desvantagens:

We haven't noticed any issues with using of this product, we like it so far!

Deidre
Sr. Pastor, EUA
Instituições religiosas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent!

5,0 há 8 meses

Comentários: I send out products and mailers every month to my members and I'm so glad to have stamps.com

Vantagens:

The ease of use and ability to quickly print stamps and labels as well as add funds to my account instantly

Desvantagens:

That I can't find or buy some of the stamps or labels I used when I first started with stamps.com - or that my local office supply story doesn't carry them.

cristian
finance manager, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

must have for small offices

5,0 há 10 meses

Vantagens:

everything in one place saves so much time over the way we used to do it

Desvantagens:

the website can be a little cluttered and slow to find what you need until you get used to it. after that is super easy

Nisha
pic, EUA
Indústria farmacêutica, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Mailing became easier

5,0 há 9 meses

Vantagens:

We use stamps.com almost every month! As a pharmacy we have the ability to mail out up towards 300-400 mailings throughout each month so we use stamps.com mostly to get our discount on mailers and stamps! Definitely is better than buying and shipping through other companies

Desvantagens:

It does take a little longer in shipping if you dont pay for it

David
Manager, EUA
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to set up, difficult to keep

3,0 há 2 anos

Comentários: Fair product. Other options may be superior

Vantagens:

Easy to set up and begin using. Keeps Costa down a bit at first

Desvantagens:

Over time, can cost more and gets cumbersome.

Parker
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great for Small Online Shops

4,0 ano passado

Comentários: My overall experience with stamps.com has been very positive. Its a must have if you sale items online frequently and on multiple plateforms.

Vantagens:

Stamps.com has made selling items online so much easier. It allows you to ship items you sell and keep a record of everything you've sold. Its an all in one solution.

Desvantagens:

I have not been using stamps.com for very long and have had no trouble with it.

Matthew
Leasing Agent, EUA
Imobiliárias, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Real Estate company using Stamps.com

5,0 ano passado

Vantagens:

Stamps.com lets our real estate company easily buy postage for our many properties. We have properties across the country and buying postage online through stamps.com makes it very easy for different properties to ship necessary materials to one another.

Desvantagens:

I do not have many qualms with stamps.com. One time our team had difficulty completing an order, but we called their support team and they were able to help in a suitable timeframe.

Brandi
Owner, EUA
Cosmético, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Stamps.com

5,0 há 2 anos

Comentários: My overall experience has been pleasant using Stamps.com. I continue to use their product today.

Vantagens:

The features I like and use the most on Stamps.com are the shipping and tracking features. I love how simple it is to ship and track packages from my online beauty store.

Desvantagens:

I don't think there is anything about Stamps.com that I don't like. They are easy to use and reliable.

Erica
Office Manager and Executive Legal Assistant, EUA
Escritório de advocacia, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great option for any business!

4,0 ano passado

Comentários: My overall experience has been wonderful.

Vantagens:

That we can calculate and print stamps, right from our office! I also love the online integration from desktop to desktop, so regardless if we are accessing our account from the office or home, we can still get the supplies we need.

Desvantagens:

No issues here!

Angela
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Stamps.com offer easy shipping for an average cost.

4,0 há 2 anos

Comentários: Overall the product software is exceptional. The shipping process is streamlined and well executed. The pricing and overall cost is too high for an occasional shipper.

Vantagens:

The integrated features are very useful for shippers who use online selling platforms. I love having the cost of multiple carriers and shipping speeds available immediately. This feature helps to cut costs while ensuring the best possible customer experience.

Desvantagens:

The subscription cost and supplies cost. Purchasing sheets of precut labels for stamps and labels can get expensive quick. Add in the monthly cost and pricing becomes an issue.

MICHELLE
Owner, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great for Small Businesses

5,0 ano passado

Vantagens:

Ease of use and deployment. Love the design of the app.

Desvantagens:

Nothing I did not like or find wrong about the app.

Josh
owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The juice not worth the squeeze

3,0 há 2 anos

Vantagens:

It is very convenient once you figure it out.

Desvantagens:

The set up of the printer and different formats is confusing

Jen
CEO, EUA
Cosmético, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

It's more expensive than 3rd party shipping apps!!

4,0 há 2 anos

Vantagens:

I don't love this app. It does work and is functional, but is pricier than the 3rd party shipping apps.

Desvantagens:

You would think you could save $$ on shipping by buying the postage direct from USPS, but no, it's more expensive. So we usually just order a pick-up of our packages from this app.

Tisha
Vic president, EUA
Logística e cadeia de fornecimento, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

easy

3,0 ano passado

Vantagens:

I didn't have to go the post office as often and stand in line.

Desvantagens:

No comment for this part of questioning

Alyssa
Manager, EUA
Hospitais e Saúde, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Shipping made easy

5,0 há 2 anos

Vantagens:

Super easy to use for shipping and mailing services. Almost foolproof!

Desvantagens:

No issues. Love never having to go to the post office

Avaliador Verificado
Usuário do LinkedIn Verificado
Imobiliárias, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: GetApp

Extremely flawed program

3,0 há 2 anos

Comentários: Poor. Will not use again.

Vantagens:

Printing labels quickly.

Desvantagens:

Everything else. No ability to reprint labels, refund process for mistaken or unused labels is absolutely ridiculous. Also, dont fall for the postcards that say you'll get $10 in credit if you mail in a postcard with their stamp. I mailed in multiple and never got credit until I complained to customer service.

Brian
Scheduler, EUA
Automotivo, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Stamps .com gets my stamp of approval

5,0 há 2 anos

Comentários: It’s very user friendly and spot on

Vantagens:

It’s fast easy and very timely and efficient

Desvantagens:

No issues and I can’t complain about the service

Jenna
Front Desk Associate, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Simple and User Friendly!

5,0 há 2 anos

Comentários: Overall, I would recommend Stamps.com to any business. Saves you a trip to the Post Office and stamps are delivered right to your workspace.

Vantagens:

I love being able to print sheets of stamps quickly and easily.

Desvantagens:

The online support has been difficult to work with occasionally.

Ammy
Training Coordinator, EUA
Serviços financeiros, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Stamps.com Review

4,0 há 2 anos

Vantagens:

Up-to-date technology, simple to use, fast and easy, user friendly, customizable

Desvantagens:

The tracking on packages being current and it would be a great to have customizable stamp options