---
description: Tudo sobre athenaOne: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: athenaOne - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone)

# athenaOne

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> Solução de gestão de clínicas e faturamento de serviços médicos para gerenciar solicitações, consultas, admissão de pacientes, geração de relatórios e muito mais.
> 
> Conclusão: 909 usuários atribuíram a nota **3.8/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o athenaOne?

Médicos, executivos da área médica, gerentes de clínicas, administradores de consultórios, executivos da área de assistência médica, administradores hospitalares, enfermeiros e assistentes de médicos

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.8/5** | 909 Avaliações |
| Praticidade | 3.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.5/5 | Com base em avaliações gerais |
| Recursos | 3.8/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: athenahealth
- **Localização**: Watertown, EUA
- **Fundada**: 1997

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Admissão de pacientes
- Agendamento
- Agendamento de compromissos
- Agendamento de consultas médicas
- Agendamento do paciente
- Ajuda de programação
- Avaliações iniciais
- Aviso de remessa
- Banco de dados de referência de drogas
- Clínica de vários profissionais
- Cobrança de consultas médicas
- Cobrança e faturamento
- Conformidade com HIPAA
- Controle de vacinas
- Criação de diagramas
- Entrada de códigos e taxas
- Envolvimento do paciente
- Gerenciamento de documentos
- Gerenciamento de registros
- Gestão de casos
- Gestão de compromissos
- Gestão de consultórios
- Gestão de estoques
- Gestão de fichas dos pacientes
- Gestão de formulários
- Gestão de médicos
- Gestão de pacientes
- Gestão de pacientes externos
- Gestão de pacientes internados
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Histórico de faturas
- Lembretes
- Limpeza de Reclamações
- Medication Management
- Mensagens instantâneas seguras
- Notas clínicas
- Para fins médicos
- Para fisioterapia
- Planejamento do tratamento
- Portal de autoatendimento
- Portal do cliente
- Rastreamento de conformidade
- Receitas médicas eletrônicas
- Registros de história clínica
- Remote Treatment Planning
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro
- Videoconferência
- Várias localizações

... e mais 1 recursos

## Integrações (33 no total)

- Abridge
- Assist
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Recommend
- Rectangle Health

... e mais 18 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)

## Categorias relacionadas

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)
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5. [NextGen Office](https://www.capterra.com.br/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)

## Avaliações

### "AthenaOne Is the Perfect Medical Software" — 5.0/5

> **Veronica** | *31 de julho de 2025* | Gestão da educação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I like how efficient it is to use the software. I am able to check into my medical appointment, schedule appointments, and get customer support for any issues, medical or otherwise.
> 
> **Desvantagens**: I have no problems with athenaOne. The app answers all my questions, concerns, and needs. I would gladly continue using it.

-----

### "Good but expensive EMR/Practice management software" — 4.0/5

> **Landon** | *1 de dezembro de 2025* | Hospitais e Saúde | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently.
> 
> **Desvantagens**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need.&#10;Also, it's expensive\!
> 
> Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment.

-----

### "Warning: Athenahealth may put you out of business" — 1.0/5

> **dana** | *9 de junho de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers.
> 
> **Desvantagens**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.&#10;&#10;Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing.&#10;&#10;Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was.
> 
> Horrendous, almost put me out of business after 26 years. I am very serious.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.

-----

### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5

> **Absana** | *20 de dezembro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of  "Home, Appointment, Billing \&amp; Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom.  Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system
> 
> **Desvantagens**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable.
> 
> My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal.

-----

### "Excellent Medical Records Platform" — 5.0/5

> **Sabiha** | *24 de agosto de 2025* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security.
> 
> **Desvantagens**: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues.

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