---
description: Tudo sobre Lightning Step: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Lightning Step - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Prontuário Eletrônico para Abuso de Drogas](/directory/32708/substance-abuse-emr/software) > [Lightning Step](/software/1004940/lightning-step-suite)

# Lightning Step

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> O Lightning Step integra sistemas de CRM, PEP e RCM em um único software para centros de saúde comportamental e tratamento de dependências.
> 
> Conclusão: 15 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Lightning Step?

Centros de tratamento de saúde comportamental e dependências de todos os tamanhos

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.4/5** | 15 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.0/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Lightning Step Technologies

## Contexto comercial

- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: espanhol, inglês
- **Países disponíveis**: Canadá, Estados Unidos, México

## Recursos

- Agendamento de compromissos
- Ajuda de programação
- Cobrança de consultas médicas
- Conformidade com HIPAA
- Criação de diagramas
- Denial Management
- Gerenciamento de documentos
- Gestão da receita
- Gestão do fluxo de trabalho
- História clínica eletrônica/informatizada
- Interoperabilidade clínica
- Receitas médicas eletrônicas
- Relatórios e estatística
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro

## Integrações (3 no total)

- CTM
- Twilio
- Waystar

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone

## Category

- [Software de Prontuário Eletrônico para Abuso de Drogas](https://www.capterra.com.br/directory/32708/substance-abuse-emr/software)

## Categorias relacionadas

- [Software de Prontuário Eletrônico para Abuso de Drogas](https://www.capterra.com.br/directory/32708/substance-abuse-emr/software)
- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)
- [Software de Gestão de Ciclo de Receita](https://www.capterra.com.br/directory/32275/revenue-cycle-management/software)
- [Software para Psicólogos](https://www.capterra.com.br/directory/30217/mental-health/software)

## Alternativas

1. [EHR YOUR WAY](https://www.capterra.com.br/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
2. [TheraNest](https://www.capterra.com.br/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews)
3. [SimplePractice](https://www.capterra.com.br/software/130710/simplepractice) — 4.6/5 (2822 reviews)
4. [CounSol.com](https://www.capterra.com.br/software/124769/counsol-com) — 4.7/5 (828 reviews)
5. [Valant EHR Suite](https://www.capterra.com.br/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews)

## Avaliações

### "Modern looking and easy to use EMR" — 5.0/5

> **Cameron** | *18 de outubro de 2025* | Hospitais e Saúde | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: There are so many things. The product is the most modern looking ehr. We love the patient timeline, the LIA AI tool, and their new medications and prescription module. But most of it, the people behind it all.
> 
> **Desvantagens**: There are no concerns with Lightning Step. They've always listened to our feedback and allowed for constructive discussions.
> 
> I would rank the overall experience 5 stars. The sales process was easy and the transition to implementations was smooth. We had a great implementation.

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### "Refreshing to see EHR innovation" — 5.0/5

> **Marty** | *10 de julho de 2025* | Hospitais e Saúde | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: How quickly they bring solutions to our day-to-day problems. They have really focused on innovating.
> 
> **Desvantagens**: With so many new things released in the product, sometimes it's hard to keep up. Would love to have more communication and documentation so we can adopt them all.
> 
> They focus on true partnership. They hear us and they innovate. They always stop us from telling them what features we need, and they try to understand our business pain points.

-----

### "Huge Disappointment.  Do not recommend." — 2.0/5

> **Innis** | *6 de fevereiro de 2026* | Consultório médico | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Lightning Step is less expensive than competitors, though you have to realize you will get what you pay for and need to set realistic expectations.  It is not a fancy sports car.  It is a '96 Hyundai.
> 
> **Desvantagens**: Our implementation is a disaster, with us being told incorrect/inaccurate information for setup and ongoing use. Customer support is poor, the answers change week to week depending on who you speak to, and base elements in the product don't work.  Clinical staff are blind to critical pieces of patient care, management is unable to access key information to successfully run a practice, and revenue cycle is severely hampered because of poor LS setup and mixed messages for support.
> 
> We would not recommend this to anyone.  It is a disaster.   Based on other positive feedback from a year or more ago, we are assuming that Lightning Step has no resources to appropriately support and maintain its product.  Sunwave's purchase of Lightning Step could lead to improvements, but the lack of basic support or any sense of urgency would indicate it plans to simply use LS for parts.

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### "Best Behavioral Health EMR\!" — 5.0/5

> **Mary** | *21 de janeiro de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I love what Lightning Step has done over the last year and a half. They focus on innovation and treat us as partners. We are an organization with multiple levels of care. Using Lightning Step, their AI tool (I think they call it Lia), and their telehealth allowed us to provide care in inpatient, residential, and outpatient settings.
> 
> **Desvantagens**: I love everything about them. They provide the most value at the best price.
> 
> I thought Lightning Step was going to fall behind the competion like Kipu and Sunwave. But they surprised us with their focus on their product, and their direct partnership with us.

-----

### "Finally found a solution" — 5.0/5

> **Ryan** | *13 de julho de 2023* | Clínica de saúde mental | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Unlike our past EHR system and many others we reviewed, Lightning Step seems to have been created to streamline the documentation and QA process. For example, users are notified if documents aren't signed or if Treatment Plan Reviews become overdue. Supervisors can review departmental documentation adherence in one simple dashboard view. Along with that, the documentation customization options are more extensive than other programs we considered switching to. Another great benefit is that their e-prescribing system is integrated within the platform, and does NOT use Dr. First, which our organization and all of our providers are not fans of. Our prescribe time was cut in half for each prescription.On the cost end, they offered a per-user option verse an average client census fee, which set them apart from many others.A final selling point is their robust reporting system, which can be automated to output custom reports on a routine basis - which cuts down on manual efforts to ensure compliance and review practice KPIs.
> 
> **Desvantagens**: The mobile ability is limited, as it is for most systems reviewed, but as that does not effect our ease of use, it was not a factor. However, for some other practice set-ups, it may need to be taken into consideration.

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## Links

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