---
description: Tudo sobre Hipporello Service Desk for Trello: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Hipporello Service Desk for Trello - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# Hipporello Service Desk for Trello

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> Uma central de serviços que integra solicitações de clientes e funcionários aos quadros do Trello usando formulários e e-mails online.
> 
> Conclusão: 20 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.8/5** | 20 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.9/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Hipporello

## Contexto comercial

- **Preço inicial**: US$ 10,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, búlgaro, catalão, cazaque, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, estoniano, finlandês, francês, galego, grego, hebraico, hindi, holandês, húngaro, indonésio, inglês, irlandês, islandês, italiano, japonês, letão, lituano, malaio, norueguês, polonês, português, português, português, romeno, russo, sueco, sérvio, sérvio, tailandês, tcheco, turco, ucraniano, vietnamita
- **Países disponíveis**: Estados Unidos

## Recursos

- Alertas/notificações
- Alerts/Escalation
- Análise de dados
- Arrastar e soltar
- Assinatura eletrônica
- Automatização de processos e fluxos de trabalho
- Banco de dados do cliente
- Criação e design de formulários
- Ferramentas de colaboração
- Formulários personalizáveis
- Gerenciamento de e-mails
- Gerenciamento de tickets de suporte
- Gestão da base de conhecimento
- Gestão de caixa de entrada
- Gestão de filas
- Gestão de formulários
- Gestão de modelos
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Lógica condicional
- Macros e modelos de respostas
- Painel de atividades
- Portal de autoatendimento
- Priorização
- Questionários e feedback
- Relatórios e análise de dados
- Relatórios e estatística
- Suporte do cliente

## Integrações (1 no total)

- Trello

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Software para Automatização de Formulários](https://www.capterra.com.br/directory/10023/forms-automation/software)

## Categorias relacionadas

- [Software para Automatização de Formulários](https://www.capterra.com.br/directory/10023/forms-automation/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.com.br/directory/32315/customer-support/software)
- [Software de criação de formulários](https://www.capterra.com.br/directory/33235/form-builder/software)
- [Sistemas de Monitoramento de Problemas](https://www.capterra.com.br/directory/30675/issue-tracking/software)
- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)

## Alternativas

1. [JIRA Service Management](https://www.capterra.com.br/software/138769/jira-service-management) — 4.5/5 (763 reviews)
2. [Zendesk Suite](https://www.capterra.com.br/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.com.br/software/202528/milvus) — 4.8/5 (298 reviews)
5. [Desk Manager](https://www.capterra.com.br/software/173025/help-desk-software) — 4.8/5 (106 reviews)

## Avaliações

### "Hipporello is a GAMECHANGER ⭐️⭐️⭐️⭐️⭐️" — 5.0/5

> **Josh** | *22 de fevereiro de 2024* | Hotelaria | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I love how easy Hipporello has made it to centralize and gain full visibility over our HR requests. We used to deal with internal Slack messages and long email chains that would get buried or lost. Now, we have a seamless ticketing management system that's not only pretty and intuitive on the front end for the team but also clean and organized on the back end for the HR ticket owners. We've received a massive amount of positive feedback on how this system has simplified things for the team.
> 
> **Desvantagens**: In our case, we have to keep portals and help desks on separate Trello boards to protect privacy for HR requests. This setup can make it challenging to maintain uniformity and standardization across the 4-5 different boards we manage, especially when updating multiple forms. Despite this, the Hipporello team's openness and responsiveness to feedback give us confidence that, should it ever become too challenging to manage, they would be ready to adjust their roadmap and deliver a solution.
> 
> I can't say enough good things about \[sensitive content hidden\] and the Hipporello Team. I've used their services for various purposes, including damage/insurance claim tracking and now HR requests, and they consistently offer the best product and price on the market for automated forms and integrations. We're looking forward to using their solution at GuestReady for many more years to come\!

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### "Definitely recommend" — 5.0/5

> **Rowena** | *14 de agosto de 2024* | Recursos Humanos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: So easy to set up. Everything is configurable or they've thought of a better solution. Works so well into trello. Has both the form AND email conversion to trello tickets. Love being able to communicate with those who filled it the form directly through trello.
> 
> **Desvantagens**: Ummmm haven't found anything not to like.
> 
> EXCELLENT
The customer service is remarkable - fast, helpful, just what I need to get this implemented at pace.

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### "Good Ticket Management integrated in Trello" — 3.0/5

> **Christian** | *1 de março de 2024* | Software | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Fully integrated with Trello 
Ease of use
> 
> **Desvantagens**: Few customization
Very poor administration service and billing support
> 
> Good but it should improve administration from ad administrative prospective

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### "A Reliable Service Desk Solution for Organized Workflows" — 5.0/5

> **Avaliador Verificado** | *22 de janeiro de 2026* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The seamless Trello integration and automatic ticket tracking made it easy to manage requests, prioritize tasks, and stay organized in one place.
> 
> **Desvantagens**: While the Trello integration is excellent, setting up workflows and customizing the service desk can take some time and may feel complex at first for beginners.
> 
> Overall, Hipporello Service Desk has been a valuable addition to my workflow. It simplifies request management by turning Trello into a structured service desk, allowing better visibility, automation, and accountability. The initial setup takes some time, but once everything is configured, it runs reliably and saves a lot of time.

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### "Just what we needed" — 5.0/5

> **Denis** | *26 de fevereiro de 2024* | Bens de consumo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: - The support is amazing\!
- It's the perfect quick IT ticketing solution
- It seems like the Hipporello team has done this before - everything you need is here or either in development
- When they say something is developed it actually is and it's also released around the date they say it is (last was Google SSO)
> 
> **Desvantagens**: Nothing, everything was fine\! With their support it's easy to manage.
> 
> One of the few out of the box simple solutions for IT (system Administrations) ticketing systems. Has everything you could ever need.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/1010843/hipporello)

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