Product Fruits

Muito bom para SaaS!

Vantagens:

Fácil de usar e após implementado otimiza muito o tempo para criar tutoriais.

Desvantagens:

Os dashboards das métricas poderiam ser mais integrados, fáceis de usar e mostrar de forma mais clara o que os usuários estão fazendo

User-Friendly Onboarding Tool, But Limited for Cafés

Comentários: my experience with Product Fruits has been positive. The platform is user-friendly, making it easy to create interactive onboarding experiences without any coding

Vantagens:

Product Fruits help guide new customers through features like loyalty programs, menu navigation, or special promotions.

Desvantagens:

the cost of using Product Fruits may not justify the limited use cases for a food business.

The BEST Onboarding Platform, Hands Down!

Comentários: Product fruits really takes the best parts about so many other product onboarding tools and puts it all into one easy to use platform with MUCH more customization. The product walkthroughs are by far our favorite feature, but the banners and popups and hints are amazing as well. I've tried a lot of customer onboarding platforms, and Product Fruits takes the cake by far. The ability to add custom CSS has been one of my favorite features, as it's allowed to take large tooltip/hints and make them into discreet tips that fit our user interface. So many other products won't let you add this level of customization. It's really perfect.

Vantagens:

The product walkthroughs are by far our favorite feature.

Desvantagens:

My only negative experience has been that sometimes the product walkthroughs and tagging users with certain triggers takes a bit, which can lead to a glitchier experience for the end user. For instance, I'll finish a micro walkthrough which should trigger another walkthrough, but it takes 15 seconds or so before the next one starts up.

Alternativas consideradas anteriormente: Chameleon-i e Userpilot

Razões para escolher o Product Fruits: This was a cheaper alternative, but more importantly the product walkthroughs were so much more customizable and powerful compared to intercoms. Intercom's frequently broke when our users would go through them. This has been a big improvement.

Software anterior: Intercom

Razões para mudar para o Product Fruits: You were straight to the point, easy to understand pricing, and had powerful features without the extreme buildout like the others had. I think what I appreciated most was that rather than add half a million features, you allow me to customize directly with CSS rather than being overwhelmed with options like some sort of Wix Studio development software. Product Fruits is simple, but extremely powerful.

Extremely happy

Comentários: We've had an excellent experience with Product Fruits. Everyone goes above and beyond to be helpful. Support is extremely responsive. The software itself is extremely easy to use, intuitive and user friendly. It's also endlessly customizable and we have been able to quickly implement things.

Vantagens:

How easy it is to use and how fast it is to learn. It's also very affordable. We got more features than we wanted and they're all useful to us. They're constantly updating and improving and adding new features. It's fun to use and never frustrating. We're enjoying learning how to use each feature and implementing them for our customers.

Desvantagens:

Some advanced features are difficult to figure out but the support is always able to help. We're looking forward to a better integration with our CRM Hubspot.

Alternativas consideradas anteriormente: Pendo

Razões para escolher o Product Fruits: Past software was very difficult to use and user segmentation didn't work. Support was not very responsive or helpful.

Razões para mudar para o Product Fruits: Other software were much more expensive and included features we didn't want.

Product Fruit

Vantagens:

I like this because it has transcended into the world of technology as it offers a no code onboarding.

Desvantagens:

The customer service is not all that strong.