---
description: Tudo sobre Medallia Insights Suite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Medallia Insights Suite - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Pesquisa de Mercado](/directory/10041/market-research/software) > [Medallia Insights Suite](/software/1011853/medallia-insights-suite)

# Medallia Insights Suite

Canonical: https://www.capterra.com.br/software/1011853/medallia-insights-suite

> O Medallia Insights Suite permite capturar em detalhes as emoções e opiniões humanas.
> 
> Conclusão: 1 usuários atribuíram a nota **4.0/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.0/5** | 1 Avaliações |
| Praticidade | 5.0/5 | Com base em avaliações gerais |
| Suporte ao cliente | 5.0/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais |
| Recursos | 4.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Medallia
- **Localização**: San Francisco, EUA
- **Fundada**: 2001

## Contexto comercial

- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Argentina, Austrália, Brasil, Canadá, Chile, Colômbia, Equador, Espanha, Estados Unidos, França, Irlanda, Itália, Japão, México, Nova Zelândia, Polônia, Reino Unido, Singapura

## Category

- [Ferramentas de Pesquisa de Mercado](https://www.capterra.com.br/directory/10041/market-research/software)

## Alternativas

1. [Respondent](https://www.capterra.com.br/software/1012001/respondent) — 3.5/5 (21 reviews)
2. [Ethica](https://www.capterra.com.br/software/199770/ethica) — 3.0/5 (1 reviews)
3. [Driva](https://www.capterra.com.br/software/1037497/empresas-do-brasil) — 5.0/5 (1 reviews)

## Avaliações

### "Awsome Digital survey  tool to analyse overall customer experience" — 4.0/5

> **Daniel** | *25 de novembro de 2022* | Software | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Medaillia is an awesome tool, which helped us measure our customer experience quality. The review consolidation feature and word bubbles feature are my favorites, which give an overall picture of the customer response in a single snapshot. Simple to use and very relevant analytics to gauge the customer experience. The support team is also very helpful
> 
> **Desvantagens**: Nothing major serves our use case perfectly, A nice to have feature improvement would be around smarter NLP (natural language processing). It would be great if the insights section can smartly suggest workarounds scanning all the feedback provided by hundreds of customers

## Links

- [Ver em Capterra](https://www.capterra.com.br/software/1011853/medallia-insights-suite)

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