---
description: Tudo sobre InfoCision: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: InfoCision - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Suporte ao Cliente](/directory/32315/customer-support/software) > [InfoCision](/software/1014728/infocision)

# InfoCision

Canonical: https://www.capterra.com.br/software/1014728/infocision

> O InfoCision fornece serviços tradicionais de call center para serviços avançados de treinamento, qualidade e eficiência.
> 
> Conclusão: 3 usuários atribuíram a nota **3.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.3/5** | 3 Avaliações |
| Praticidade | 3.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.3/5 | Com base em avaliações gerais |
| Recursos | 3.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: InfoCision Management Corp

## Contexto comercial

- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Bate-papo ao vivo
- CRM
- Gerenciamento de contatos
- Gestão de call centers
- Gravação de chamadas
- Monitoração de chamadas
- Painel
- Relatório de chamadas
- Roteamento de chamadas

## Opções de suporte

- Email/Help Desk

## Category

- [Sistemas de Suporte ao Cliente](https://www.capterra.com.br/directory/32315/customer-support/software)

## Categorias relacionadas

- [Sistemas de Suporte ao Cliente](https://www.capterra.com.br/directory/32315/customer-support/software)
- [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software)
- [Software de Controle de Chamadas](https://www.capterra.com.br/directory/30901/call-tracking/software)
- [Sistemas de Telefonia](https://www.capterra.com.br/directory/30084/telephony/software)

## Alternativas

1. [Zendesk Suite](https://www.capterra.com.br/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Convoso](https://www.capterra.com.br/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.capterra.com.br/software/29589/callcenternow) — 4.8/5 (324 reviews)
4. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1781 reviews)
5. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (916 reviews)

## Avaliações

### "Faithful Partnership" — 4.0/5

> **Pablo** | *15 de setembro de 2021* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: InfoCIsion has been a great partner for many years now. IMC has been very flexible and reliable with the work and software. I think is very easy for users.
> 
> **Desvantagens**: You can go back on the screens. This creates limitations for the operator to give an unforgettable positive experince.
> 
> Our experience has been great. IMC has been a faithful partner for over 10 years. They work with us, are very flexible and reliable. IMC has done things very well over the year with us but one thing they have done well is the personalised relationship vendor-client that they have built with us.

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### "Ease of Use" — 5.0/5

> **John** | *15 de setembro de 2021* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: InfoCision provides fantastic service for us - in the outbound call space.   They meet key KPI's monthly and offer up solutions to the growing demands of our donors.   They are proactive in communications and meet regularly to ensure they are meeting the demands of the non profit space.  They have provided  key understanding of contact centers to assist in areas where the talents may not be available in a professional manner as part of their services.
> 
> **Desvantagens**: Escalation of minor technical issues when they arise
> 
> Overall InfoCision has been a partner for over 17 years that is consider a true extension of our business.

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### "Very Unprofessional" — 1.0/5

> **miranda** | *11 de dezembro de 2025* | Serviços meio ambientais | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: I don't have anything good to say about this company .I think this company is a bunch of unprofessional people working there. You don't even get a chance to speak to anyone .
> 
> **Desvantagens**: This company makes you go threw the long process and steps for employment. You waste half a day applying for the job and everything passes and then you check and they have me blocked and give no explanation.
> 
> I had applied at this company and went threw all the long process and they block me from applying for the job and don't even give a reason. I think it is unprofessional and immature for a business to not even give a reason and BLOCK someone for applying. What company blocks someone from applying? Not any professional company I know of would. I would hate to think how they treat there employees. I am by far more qualified for the job anyways. I just wanted people to know how this company works.

## Links

- [Ver em Capterra](https://www.capterra.com.br/software/1014728/infocision)

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