17 anos ajudando empresas
a escolher o melhor software
Neon CRM
Conheça Neon CRM
Comece a aumentar o programa de filiação hoje mesmo. O NeonCRM oferece uma solução central de CRM, além de sites e ferramentas de engajamento que fornecem insights sobre os membros, geração de relatórios detalhados e muito mais. Envolva-se rapidamente com os membros por e-mail, formulários personalizados de Internet, campanhas por correspondência, inscrições em eventos integrados e mais. Acompanhe os membros ininterruptamente em um banco de dados. O NeonCRM integra-se a parceiros confiáveis como QuickBooks, Constant Contact e MailChimp para que você tenha acesso fácil às ferramentas preferidas. Preços a partir de US$ 50/mês.
Quem usa Neon CRM?
O NeonCRM foi criado para ser a solução integrada de captação de recursos mais poderosa do mercado. O NeonCRM trabalha com organizações sem fins lucrativos de todos os portes, de pequenos grupos comunitários locais a grandes organizações nacionais.
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Neon CRM
Avaliações do Neon CRM
Z2 System's NeonCRM - "Yes, it's right for you and your organization."
Comentários:
Almost 4 years ago, when I considered which contact/donor relations management software platforms I was going to use for the ministry, here are a few of the things I was looking for: 1. Expandability (Will the system grow with us as we need it to without paying for what we don't need?) 2. e-Commerce - Are the e-commerce functions user friendly? Are they secure? Does it have integrated merchant service capabilities and can it seamlessly integrate with the database/account management capabilities? 3. Can I easily segregate, query, and manage contacts/donors? Can I track all of our touches with our contacts/donors and view them in one place/interface? 4. Do the front-end functionality components make it easy for our contacts/supporters/donors/etc. to communicate and do business with us? 5. Can we easily integrate our CRM communication/outreach/events/etc. into our existing website, social media, and vice versa? I was pumped when I got a "Yes" answer to all of the questions above from the team at Z2 Systems about the NeonCRM.
I have extensive experience with some of the larger CRM providers and their products. I can say that without a doubt, the NeonCRM system is as functional, robust, expandable, and overall as capable, right out of the box, as systems costing 10 to 20 times as much. Clients are not hit with additional charges for modules that should already be included in the overall package. With regards to customer service and the company's employees and management actually listening to the customer and making adjustments to the system in order to meet the needs of the customer, Z2 Systems blows everyone else away. Coupled with its available seamless and cost-effective merchant services account integration partners, NeonCRM is a great option for any size organization and budget.
Alternativas consideradas anteriormente:
Simple and Straightforward
Comentários: Overall, Neon CRM is a great product for the cost. As a smaller nonprofit, most of our budget goes directly back into youth programs.
Vantagens:
Neon CRM is a simple, straightforward tool. It's easy to use and there are a lot of resources and tools to help onboard new users. It's cost-effective for our nonprofit and enables us to track donors, volunteers, and donations in one place.
Desvantagens:
A feature that could be improved at our subscription level is the ability to automate workflows. As it is, we have to manually pull reports to see if donors need to be contacted, moved along the pipeline, etc. It would be a huge improvement if Neon CRM offered a budget friendly alternative that enabled us to set contact on a pipeline and receive reminders when it's time to move them along.
Resposta do Neon One
ano passado
Hey Hayley, we appreciate your thoughtful review! Sounds like things are going well for your org, that's awesome to hear! Thanks again for taking the time to share your thoughts :)
Good program, but reporting is less intuitive than I'd like.
Vantagens:
The software has a lot of really useful features, like email blasts and the reports are really customizable.
Desvantagens:
The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.
Resposta do Neon One
há 9 anos
Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :) In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement. We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization. We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy. Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again! -Your NeonCRM Team
Alternativas consideradas anteriormente:
Quite happy with Neon
Comentários: I've had good support if and when I've needed it. The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.
Vantagens:
This software manages my contacts and communication just as I would expect it to. It's customizable for our needs, as well.
Desvantagens:
There are two frustrating things. First, when I want to send a mass email, I've been told that images (flyers) don't send well and it's true. That is virtually the only thing we send out so that does not make me happy. In other words, we had to keep our Constant Contact account. Secondly, searching by city should be MUCH easier. I've been taught two ways to do it but it entails way too many steps.
Resposta do Neon One
há 4 anos
Erin, we hear you! We know that email has been a pain point in the past, which is why we are uncovering some major updates on April 10, 2021. If you want to find out more about the updates to our email functionality, you can tune in to our webinar: https://neonone.com/resources/event/product-webinar-neon-crms-new-email-tools/
Alternativas consideradas anteriormente:
Great affordable CRM
Vantagens:
The training is top notch and I am able to utilize all the features which makes our nonprofit stronger. Neon CRM is more affordable than other options and has a lot of the same features. I love that I am able to add event tickets!
Desvantagens:
It's a little hard to figure out how to add tasks, but once you get it, this CRM runs really well.
Resposta do Neon One
ano passado
Hey Kari, thanks for your feedback! We're glad to hear that Neon CRM is working well for your organization. Our Support Center and Neon One Academy have tons of different resources to help folks with things like adding tasks so that you can learn quickly and make the most of the system!