---
description: Tudo sobre monday CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: monday CRM - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# monday CRM

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> Ideal para proprietários de pequenas empresas, gerentes de vendas e equipes de todos os setores em todo o mundo. Uma boa parceria com o gerenciamento de conta e cliente.
> 
> Conclusão: 463 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o monday CRM?

Perfeito para proprietários de pequenos negócios, gerentes de vendas e equipes de todos os setores. É um ótimo parceiro para gerentes de contas e de sucesso do cliente que cuidam dos relacionamentos pós-venda.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 463 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: monday.com
- **Localização**: Tel Aviv, Israel
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 12,00
- **Modelo de preços**:  (Teste grátis)
- **Detalhes de preços**: 39€ para 5 usuários
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, coreano, espanhol, francês, holandês, inglês, italiano, japonês, português, português, português, russo, sueco, turco
- **Países disponíveis**: Alemanha, Argentina, Austrália, Brasil, Bélgica, Canadá, Chile, China, Colômbia, Coreia do Sul, Dinamarca, Emirados Árabes Unidos, Equador, Espanha, Estados Unidos, Filipinas, Finlândia, França, Grécia, Hong Kong, RAE da China e mais 19

## Recursos

- Acesso para Celular
- Alertas/notificações
- Armazenamento de documentos
- Banco de dados de contatos
- Banco de dados do cliente
- CRM
- Campos personalizáveis
- Captura de leads
- Comunicação multicanal
- Ferramentas de colaboração
- For Financial Institutions
- Geração de leads
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gestão da atividade de vendas
- Gestão da comunicação
- Gestão de campanhas
- Gestão de compromissos
- Gestão de doadores
- Gestão de leads
- Gestão de oportunidades
- Gestão de projetos
- Gestão de tarefas
- Gestão do desempenho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Histórico do cliente
- Importação/exportação de dados
- Incorporação
- Indicadores de desempenho
- Integração de redes sociais
- Lembretes
- Marketing por e-mail
- Modelos personalizáveis
- Orçamentos/estimativas
- Painel de atividades
- Para organizações e equipes de vendas
- Participação do cliente
- Pesquisa e filtro
- Previsão de vendas
- Priorização
- Rastreamento de clientes
- Relatórios de vendas
- Relatórios e estatística
- Segmentação
- Segmentação de leads
- Seguimento/Análise de uso
- Sistema de calendário ou lembretes
- Third-Party Integrations

... e mais 12 recursos

## Integrações (26 no total)

- 7pace Timetracker
- Aircall
- BigPicture
- Dropbox Business
- Facebook Business Suite
- Gmail
- Google Calendar
- Google Drive
- HubSpot CRM
- LinkedIn for Business
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Miro
- OneDrive

... e mais 11 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)

## Categorias relacionadas

- [Software de Assistente de Vendas com IA](https://www.capterra.com.br/directory/34135/ai-sales-assistant/software)
- [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.com.br/directory/32744/sales-tracking/software)
- [Software de Gestão de Conteúdo de Vendas](https://www.capterra.com.br/directory/32395/sales-content-management/software)
- [Software de CRM para Imobiliárias](https://www.capterra.com.br/directory/30926/real-estate-crm/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4468 reviews)
2. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.br/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18790 reviews)
5. [Pipedrive](https://www.capterra.com.br/software/132666/pipedrive) — 4.5/5 (3056 reviews)

## Avaliações

### "A great product to grow with" — 4.0/5

> **Ashley** | *23 de abril de 2026* | Publicidade e marketing | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The core monday user interface and clean workspace set ups are always key to why I like the platform so much. Having the Leads, Contacts, and Accounts are great levels to view.
> 
> **Desvantagens**: A few of the preset functionalities have a few gaps. (When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature). A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting).
> 
> I am building out a monday CRM account for the first time using the preset workspace, but am running into some key areas that I will need to work on further for it to work for a certain use case.

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### "Great and easy software to use" — 5.0/5

> **Yolanda** | *29 de julho de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: - Ease of use&#10;- Quick setup and onboarding&#10;-  Love that you can test most features before committing.&#10;- Can be modified for a specific use-case
> 
> **Desvantagens**: - caps on emails that can be sent out (only 500 at a time)&#10;- would love more native integrations with other tools.&#10;- no text features included&#10;- limited marketing functions
> 
> Overall, my experience with Monday.com has been great. I was able to test out the features quickly to see if it could work with our team.

-----

### "Liams Review" — 3.0/5

> **Liam** | *29 de julho de 2025* | Construção | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: Monday CRM is a flexible, user-friendly customer relationship management tool built on the Monday.com platform. It offers a visually appealing interface with customizable pipelines, automations, and integrations that simplify tracking leads, sales activities, and client communications. Its drag-and-drop functionality and prebuilt templates make it accessible even for non-technical users. The real-time collaboration tools and dashboard views are great for teams, though it may lack some advanced features found in more specialized CRMs. Overall, Monday CRM is ideal for small to mid-sized businesses looking for an intuitive, all-in-one solution to manage customer relationships and streamline sales workflows.
> 
> **Desvantagens**: the same spreadsheet look for every single thing. I liked sales force because it was easy to get from group to group
> 
> Working with Monday CRM has made managing our sales pipeline and shipment coordination far more efficient. I appreciate how customizable the boards are—I’ve tailored them to track shipments, customer communications, and internal tasks across our 14 independent entities. Automations save tons of time, and the visual layout makes it easy to spot delays or updates at a glance. Integrating forms and syncing with email has helped streamline communication across our teams. While there’s a learning curve for more complex workflows, once it’s set up, it runs smoothly. It’s become an essential tool in our day-to-day operations.

-----

### "monday CRM Makes Client Management Simple" — 5.0/5

> **Onuora** | *8 de maio de 2026* | Automotivo | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I love how easy it is to track leads, deals, and follow‑ups in one place while still keeping everything tied to my projects. The visual boards and simple drag‑and‑drop make it quick to update statuses, assign tasks, and see who’s responsible for what. It feels like a CRM that was built for people who care about workflow, not just sales numbers.
> 
> **Desvantagens**: Sometimes the setup can feel a bit “blank canvas” if you don’t know exactly how you want to structure your pipeline. It takes a little time to design your perfect view, but once it’s done everything flows smoothly.
> 
> Overall, it’s been a big upgrade for how I manage clients and projects. The interface is clean and intuitive, and I can keep everyone in the loop without switching tools. It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM. I’d definitely recommend it to anyone who wants more visibility and control over their customer journey.

-----

### "Monday Review" — 4.0/5

> **Joe** | *29 de julho de 2025* | Imobiliárias | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Sequencing/Mass email have been a huge help and the ability to have different views from other users has been very useful.
> 
> **Desvantagens**: Easy to corrupt all files when not all are formatted the same. Had an issue where we lost all of our uploaded contacts and had to start over.
> 
> Over all it is a pretty solid CRM. Huge step up from our last CRM, especially with the ability to speak with someone and get help walking through an issue.

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