---
description: Tudo sobre Deep Talk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deep Talk - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Satisfação do Cliente](/directory/30541/customer-satisfaction/software) > [Deep Talk](/software/1026391/deep-talk)

# Deep Talk

Canonical: https://www.capterra.com.br/software/1026391/deep-talk

Page: 1 / 2\
Próximo: [Next page](https://www.capterra.com.br/software/1026391/deep-talk?page=2)

> Análise de dados de texto e conversação usando modelos de aprendizado profundo como serviço.
> 
> Verdict: Rated **4.8/5** by 12 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Deep Talk?

Analise dados de texto de várias fontes usando modelos de IA, sem contratar uma equipe de ciência de dados.&#10;&#10;Ideal para: Responsáveis por produtos e equipes de atendimento ao consumidor que desejam analisar os dados dos consumidores

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.8/5** | 12 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Deep Talk

## Commercial Context

- **Preço inicial**: US$ 90,00
- **Modelo de preços**:  (Teste grátis)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, espanhol, francês, inglês, português, português, português
- **Available Countries**: Albânia, Alemanha, Andorra, Argentina, Austrália, Bielorrússia, Bolívia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Chile, Chipre, Cidade do Vaticano, Colômbia, Croácia, Dinamarca, Equador, Eslováquia and 53 more

## Recursos

- Análise de dados preditiva
- Análise de dados visual
- Análise de sentimentos
- Análise de tendências
- Análise de texto
- Aprendizado de máquina
- Descoberta de dados
- Estrutura de pesquisas NPS
- Extração de dados
- Gerenciamento de comentários
- Importação/exportação de dados
- Marcação
- Painel
- Painel de atividades
- Pesquisa e filtro
- Questionários e feedback
- Relatórios e análise de dados
- Segmentação de clientes
- Third-Party Integrations
- Visualização de dados
- Vários idiomas

## Integrations (5 total)

- Google Sheets
- Intercom
- SurveyMonkey
- Typeform
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Software de Satisfação do Cliente](https://www.capterra.com.br/directory/30541/customer-satisfaction/software)

## Categorias relacionadas

- [Software de Satisfação do Cliente](https://www.capterra.com.br/directory/30541/customer-satisfaction/software)
- [Sistemas de Engajamento de Funcionários](https://www.capterra.com.br/directory/30817/employee-engagement/software)
- [Ferramentas de Análise de Dados](https://www.capterra.com.br/directory/31077/data-analysis/software)
- [Programa de Inteligência Artificial](https://www.capterra.com.br/directory/30938/artificial-intelligence/software)
- [Software de Extração de Texto](https://www.capterra.com.br/directory/30933/text-mining/software)

## Alternativas

1. [SAS Viya](https://www.capterra.com.br/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [MonkeyLearn](https://www.capterra.com.br/software/166580/monkeylearn) — 4.3/5 (4 reviews)
3. [Cauliflower](https://www.capterra.com.br/software/210253/cauliflower) — 4.9/5 (12 reviews)
4. [Wolfram Mathematica](https://www.capterra.com.br/software/171048/wolfram-mathematica) — 4.6/5 (169 reviews)
5. [Accern](https://www.capterra.com.br/software/215557/accern) — 5.0/5 (1 reviews)

## Avaliações

### "DeepTalk tells you what your data is really saying vs what you want it to say. Invaluable tool." — 5.0/5

> **David** | *9 de maio de 2022* | Mercado de capitais | Recommendation rating: 10.0/10
> 
> **Vantagens**: I don investment research and I am able to feed it FOMC minutes, statements, speeches, etc. I can feed it earnings calls or anything really. It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day.
> 
> **Desvantagens**: this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con.
> 
> I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great.

-----

### "Test your machine learning ideas quickly and easily" — 4.0/5

> **Paul** | *23 de maio de 2022* | Produção audivisual | Recommendation rating: 8.0/10
> 
> **Vantagens**: If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering.
> 
> **Desvantagens**: Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform.
> 
> Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy.

-----

### "Experience using this Machine Learning Platform for clustering the Wine review dataset" — 4.0/5

> **Fnu** | *5 de abril de 2022* | Consultoria de gestão | Recommendation rating: 7.0/10
> 
> **Vantagens**: Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities.&#10;Ease of use and User experience, easy to create projects and classify and train the model.
> 
> **Desvantagens**: The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform
> 
> I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews.

-----

### "Flexible data analysis tool" — 5.0/5

> **Mini** | *1 de dezembro de 2023* | Aparelhos médicos | Recommendation rating: 10.0/10
> 
> **Vantagens**: Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data.
> 
> **Desvantagens**: Its a very useful and valuable tool for me.

-----

### "Make sense of unstructured data" — 5.0/5

> **Kejda** | *18 de maio de 2022* | Publicidade e marketing | Recommendation rating: 9.0/10
> 
> **Vantagens**: It works well at extracting insights from unstructured text for sentiment analysis and topic clustering
> 
> **Desvantagens**: Relative lack of integrations — currently must import my data as CSV

-----

Page: 1 / 2\
Próximo: [Next page](https://www.capterra.com.br/software/1026391/deep-talk?page=2)

## Links

- [View on Capterra](https://www.capterra.com.br/software/1026391/deep-talk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1026391/deep-talk> |
| de-AT | <https://www.capterra.at/software/1026391/deep-talk> |
| de-CH | <https://www.capterra.ch/software/1026391/deep-talk> |
| en | <https://www.capterra.com/p/247792/Deep-Talk/> |
| en-AE | <https://www.capterra.ae/software/1026391/deep-talk> |
| en-AU | <https://www.capterra.com.au/software/1026391/deep-talk> |
| en-CA | <https://www.capterra.ca/software/1026391/deep-talk> |
| en-GB | <https://www.capterra.co.uk/software/1026391/deep-talk> |
| en-IE | <https://www.capterra.ie/software/1026391/deep-talk> |
| en-IL | <https://www.capterra.co.il/software/1026391/deep-talk> |
| en-IN | <https://www.capterra.in/software/1026391/deep-talk> |
| en-NZ | <https://www.capterra.co.nz/software/1026391/deep-talk> |
| en-SG | <https://www.capterra.com.sg/software/1026391/deep-talk> |
| en-ZA | <https://www.capterra.co.za/software/1026391/deep-talk> |
| es | <https://www.capterra.es/software/1026391/deep-talk> |
| es-AR | <https://www.capterra.com.ar/software/1026391/deep-talk> |
| es-CL | <https://www.capterra.cl/software/1026391/deep-talk> |
| es-CO | <https://www.capterra.co/software/1026391/deep-talk> |
| es-CR | <https://www.capterra.co.cr/software/1026391/deep-talk> |
| es-DO | <https://www.capterra.do/software/1026391/deep-talk> |
| es-EC | <https://www.capterra.ec/software/1026391/deep-talk> |
| es-MX | <https://www.capterra.mx/software/1026391/deep-talk> |
| es-PA | <https://www.capterra.com.pa/software/1026391/deep-talk> |
| es-PE | <https://www.capterra.pe/software/1026391/deep-talk> |
| fr | <https://www.capterra.fr/software/1026391/deep-talk> |
| fr-BE | <https://fr.capterra.be/software/1026391/deep-talk> |
| fr-CA | <https://fr.capterra.ca/software/1026391/deep-talk> |
| fr-LU | <https://www.capterra.lu/software/1026391/deep-talk> |
| it | <https://www.capterra.it/software/1026391/deep-talk> |
| nl | <https://www.capterra.nl/software/1026391/deep-talk> |
| nl-BE | <https://www.capterra.be/software/1026391/deep-talk> |
| pt | <https://www.capterra.com.br/software/1026391/deep-talk> |
| pt-PT | <https://www.capterra.pt/software/1026391/deep-talk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Brasil","address":{"@type":"PostalAddress","addressLocality":"São Paulo","addressRegion":"SP","postalCode":"04538-132","streetAddress":"Edifício FL Corporate Av. Brigadeiro Faria Lima 4300, 8º Andar Itaim Bibi, 04538-132 São Paulo"},"description":"O Capterra Brasil ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.com.br","url":"https://www.capterra.com.br/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.br/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCC9dpt6w46BDkSs0BIQ68jQ"]},{"name":"Deep Talk","description":"Aprendizado profundo para as equipes de sucesso do cliente, vendas e inteligência artificial (IA). Analise textos, e-mails, bate-papos, pesquisas, redes sociais ou dados gerais de texto usando inteligência artificial. Detecte oportunidades de vendas, reclamações, leads, melhorias de recursos, entre outros.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/abc14c48-1770-442b-bf78-518099719e58.png","url":"https://www.capterra.com.br/software/1026391/deep-talk","@id":"https://www.capterra.com.br/software/1026391/deep-talk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.br/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":12,"ratingValue":4.8},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.br/software/1026391/deep-talk#faqs","@type":"FAQPage","mainEntity":[{"name":"Quem usa Deep Talk?","@type":"Question","acceptedAnswer":{"text":"Analise dados de texto de várias fontes usando modelos de IA, sem contratar uma equipe de ciência de dados.Ideal para: Responsáveis por produtos e equipes de atendimento ao consumidor que desejam analisar os dados dos consumidores","@type":"Answer"}}]},{"@id":"https://www.capterra.com.br/software/1026391/deep-talk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Satisfação do Cliente","position":2,"item":"/directory/30541/customer-satisfaction/software","@type":"ListItem"},{"name":"Deep Talk","position":3,"item":"/software/1026391/deep-talk","@type":"ListItem"}]}]}
</script>
