Who Uses This Software?

Mid-market to enterprise IT and Telecom managers seeking solutions to gain control and visibility of their telecom environment. Telecom consultants doing expense management and audits.

Average Ratings

7 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Valicom
  • http://www.valicomcorp.com
  • Founded 1991

About Clearview

Valicom's Clearview platform tracks voice, wireless and data assets in one interface, allowing for easy control over inventory, invoices, cost allocation, contracts, procurement, and budgeting. With an intuitive design, short onboarding time, a robust reporting engine and detailed auditing tools, Clearview helps lower costs, reduce risk and increase operational efficiency. Use alone, or paired with a la carte managed services - deployment options are very flexible.

Clearview Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • CRM
  • Custom Rate Plans
  • Discount Management
  • Metered Billing
  • Move / Add / Change Options
  • Procurement Management
  • Split Billing
  • Supports WiFi Hotspots
  • Usage Reporting

Clearview Most Helpful Reviews

Our overall experience has been great. We use this service for several of our clients

Translate with Google Reviewed on 6/25/2018
Rich Brown
Owner/Partner
RCG Resource Communications Group
Telecommunications, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use this software as our inventory database for all of our clients.

Pros: The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.

Cons: Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.

The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.

Translate with Google Reviewed on 7/12/2018
Rodney R.
President
Technology Expense Management
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.

Cons: Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.

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