Sirvoy Booking System

Quem usa o Sirvoy Booking System?

O Sirvoy é um sistema de gestão de propriedades e gerenciador de canais altamente personalizável projetado para atender a todos os provedores de hospedagem. Software amigável e rico em recursos com um preço surpreendentemente pequeno.

Conheça o Sirvoy Booking System

O Sirvoy oferece um conjunto de ferramentas de gestão de propriedades que incluem um sistema de gestão de propriedades, formulário de reservas e gerenciador de canais integrado. É um eficaz sistema completo de recursos incrivelmente fácil de usar que oferece aos hoteleiros a flexibilidade de adaptar o software de acordo com as necessidades da propriedade. A simplicidade do Sirvoy significa que a configuração é simples e o atendimento ao cliente está disponível sem interrupção, para treinamento e suporte contínuos.

Sirvoy Booking System - Informação

Sirvoy

http://www.sirvoy.co.uk/

Fundada em 2008

Sirvoy Booking System - Preços

O Sirvoy Booking System não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do Sirvoy Booking System a partir de US$ 9,00/mês.

Sirvoy Booking System - Vídeo
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Preço inicial

US$ 9,00/mês

Versão gratuita

Não

Teste grátis

Sim

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Horário comercial

Online

Recursos do Sirvoy Booking System

  • Gestão de estoques
  • Gestão de promoções
  • Gestão de reservas
  • Gestão de restrições
  • Gestão de taxas
  • Interruptor geral

Ver lista completa de Sistemas PMS para Hotel

  • Automação de marketing
  • CRM
  • Contabilidade incorporada
  • Estadia prolongada
  • Gestão da manutenção
  • Gestão de funcionários
  • Integração de GDS/OTA
  • Múltiplas propriedades
  • Para aluguéis de férias
  • Ponto de vendas (PDV)
  • Programa de fidelidade
  • Propriedade única
  • Reservas online
  • Serviço de buffer

Ver lista completa de Software de Gestão Hoteleira

  • Dormitórios
  • Gestão da reputação
  • Gestão de caixas registradoras
  • Gestão de funcionários
  • Gestão de reservas
  • Gestão de tarefas doméstics
  • Integração de GDS/OTA
  • Múltiplas propriedades
  • Otimização de preços
  • Ponto de vendas (PDV)
  • Quartos privados
  • Reservas online

Ver lista completa de Software de Gestão de Pousada

Sirvoy Booking System - Alternativas

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Sirvoy Booking System - Avaliações

Exibindo 5 de 206 avaliações

Geral
4,6/5
Praticidade
4,6/5
Atendimento ao cliente
4,7/5
Recursos
4,3/5
Relação qualidade/preço
4,6/5
Arne frode P.
Founder and Owner
Atacadistas, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 02/11/2018

"Great booking system - easy to use"

Comentários: In our company we save time and money using Sirvoy software.
Works every time - any time :)

Vantagens: Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.

Desvantagens: We are most satisfied with this software.

Resposta dos fornecedores

por Sirvoy em 06/11/2018

Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele

  • Fonte da avaliação 
  • Avaliado em 02/11/2018
Christopher K.
Owner
Hotelaria, 2-10 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 03/09/2020

"Does What it Says."

Comentários: Good product, good support, much easier than others to set up and use.

Vantagens: I have been using a similar system since 2008 which whilst slightly cheaper and integrated with more channels it had become very complicated to use. It was more programmer friendly than hotel use friendly and the support being a ticket system was not so good and slow with little out of hours support. This product is easy very to use from the box. It took me a couple of hours to set up (mostly spent reading the manual) and I have tweaked it over the the following weeks. Support is very quick, in some cases instant. They use a chat system and there is a button on just about every page. Longest I have waited is less than 5 minutes. Help is imbedded into most pages which can be expanded upon if required. I would strongly recommend you try it.

Desvantagens: I don't dislike anything but I do have a few wishes. First SMS alerts only work on reservations from your own website and not for channels, the latter should be an option. Ical is used when API is available like Airbnb for example which would fix the cancelation issue others have mentioned. Channels available seem to be for English speaking websites only. There are no French ones for instance.

Resposta dos fornecedores

por Sirvoy em 14/09/2020

Thank you so much for your kind review Christopher. We always love to hear about our clients experience with us, particularly those who have made the leap and changed systems. We are so happy that it has worked out and that you are finding our Support helpful. We would have to agree; we think they're pretty awesome too! I note your comments and your wishlist, and please feel free to share your thoughts with them as we do try to incorporate these into future updates. In the meantime thank you for your business and we look forward to continue working with you. Adele

  • Fonte da avaliação 
  • Avaliado em 03/09/2020
Dennis C.
Managing Director
Usou o software por: Mais de dois anos
  • Classificação geral
    2/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    1/5
  • Relação qualidade/preço
    2/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 28/04/2018

"Used it for several years"

Vantagens: Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Desvantagens: It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Resposta dos fornecedores

por Sirvoy em 30/04/2018

Hi Dennis, thanks for your review. See my responses below.
- It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to [email protected] if you wish to detail further.
- In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed.
- Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature.
- You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish.
- If you click on the user icon on the top right of every page it will give you an option to contact support.
- I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received.
I hope this clarifies some of the issues. Thanks, Adele

  • Fonte da avaliação 
  • Avaliado em 28/04/2018
Julie C.
Director of Operations
Hotelaria, 11-50 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 15/08/2020

"Great PMS with Stellar Support"

Comentários: Sirvoy provides top notch customer service in addition to an expansive and well-written support area. When I need help, I get immediate responses using the chat from knowledgeable people.

Vantagens: Sirvoy has a clean, easy to use interface with texting and email capability that also connects with booking channels. Ability to create group bookings and separate booking engines. We love the housekeeping report.

Desvantagens: A few feature requests would be the ability to mask text numbers in the US and to integrate with a lock system partner (like RemoteLock). Some of the support articles need examples of how you might use things- it took me getting desperate and asking for a better way to learn how to manage group bookings and invoices.

Resposta dos fornecedores

por Sirvoy em 24/08/2020

Thanks for the lovely review Julie. I'm so happy that you agree with us in thinking our support is pretty fantastic, we have to agree with you on that one! With regards to the integrations, it's worth mentioning to our support also; if we have enough requests this is something we do look into. I will certainly pass along your feedback regarding the support articles too. Thanks again for your feedback! Adele

  • Fonte da avaliação 
  • Avaliado em 15/08/2020
Andreas K.
Hostel boss
Ócio, viagens e turismo, 2-10 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 18/05/2019

"First Class program"

Comentários: Easy to use. Fast to use. They have think about all things.

Vantagens: Easy to use and best support of program staff. Buy the program and get the best system ever made

Desvantagens: Nothing. After some time you Will have the perfect system.

Resposta dos fornecedores

por Sirvoy em 22/05/2019

Wow Andreas, how lovely to receive such spectacular feedback! Delighted to hear that the system is working so well that there's absolutely nothing you would change about it. We hope you continue to feel this way but you know that our awesome Support team is always there to listen should you ever find anything you'd like changed or improved. Thanks so much for taking the time to leave your review. Regards, Adele

  • Fonte da avaliação 
  • Avaliado em 18/05/2019