--- description: Tudo sobre Hotello: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotello - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Hotello](/software/104276/hotello-pms) # Hotello Canonical: https://www.capterra.com.br/software/104276/hotello-pms Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/104276/hotello-pms?page=2) > Um software de PMS que ajuda a executar todas as operações e manter os hóspedes satisfeitos. > > Conclusão: 89 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Hotello? O Hotello é um sistema de gestão de hotelaria para hotéis e estabelecimentos com 20 quartos ou mais. Está disponível em inglês e francês. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 89 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Hotello - **Localização**: Montreal, Canadá - **Fundada**: 2001 ## Contexto comercial - **Preço inicial**: US$ 1,00 - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local), Android (celular), iPad (tablet) - **Idiomas**: francês, inglês - **Países disponíveis**: Canadá, Estados Unidos, França, Polinésia Francesa ## Recursos - Automação de marketing - CRM - Gestão da experiência do hóspede - Gestão da manutenção - Gestão de funcionários - Integração de GDS/OTA - Ponto de vendas (PDV) ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) ## Alternativas 1. [Guesty](https://www.capterra.com.br/software/159377/guesty) — 4.4/5 (466 reviews) 2. [Smoobu](https://www.capterra.com.br/software/160106/smoobu) — 4.5/5 (195 reviews) 3. [RoomKeyPMS](https://www.capterra.com.br/software/5937/roomkeypms) — 4.4/5 (89 reviews) 4. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1524 reviews) 5. [Lodgify](https://www.capterra.com.br/software/131924/lodgify) — 4.5/5 (1283 reviews) ## Avaliações ### "Fully compatible with your system installed in your hotel and is in the cloud." — 5.0/5 > **Cristina Marcano** | *29 de maio de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is absolutely compatible with any system that previously has its hotel establishment and that makes it versatile and demanding. It is in the Cloud and that makes information accessible in a fast way and from the device available, avoiding large investments in storage equipment and hosting of information that makes the access to data cumbersome. If main feature is that it works as: booking engine, GDS, CRS, revenue manager, task manager, marketing email and many others. > > **Desvantagens**: Finding a flaw in a system so friendly and versatile for the management of a hotel is difficult, because any aspect of failure is forgotten when we see the great benefits of this system and even better when it collaborates to keep the guests satisfied, The joy of a client and thanks for the good service always erase any failure that could have the Hotello PMS system. > > It is an advanced property management software that helps you run all your operations smoothly and accurately, and helps keep your guests happy. ----- ### "Excellent system and service" — 5.0/5 > **Daniel** | *26 de maio de 2021* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: The software is intuitive and easy to learn and use. It has all the features that we require and strong reporting capability. Managing rates is made easier by the accessibility and presentation of data. We changed from an existing system to Hotello for one property and started new with Hotello in another and in both cases implementation went smoothly due to the excellent service staff that the company employs. > > **Desvantagens**: One area of improvement would be having an in house booking engine that would create a more seamless integration with Hotello. The current system works very well but is not as user friendly as Hotello. Overall it is not a major area of concern. > > Overall we have enjoyed working with Hotello and the people at Mingus. The software is a major improvement over our prior PMS and has allowed us to be much more efficient because the system allows us to do our work more quickly and with more automation. When we have an issue there service team is very responsive which saves us the time and effort of trying to figure things out on our own. ----- ### "A very Good tool" — 3.0/5 > **Djenabou** | *14 de março de 2017* | Hotelaria | Taxa de recomendação: 7.0/10 > > **Vantagens**: Easy to use > > It is a good tool to ensure we don't have overbooking. It is accessible for all staff members and accountance. ----- ### "Hotello Softwar usage" — 4.0/5 > **Benoît** | *26 de maio de 2021* | Hotelaria | Taxa de recomendação: 8.0/10 > > **Vantagens**: The software is easy to use and friendly. Many different options in all areas. > > **Desvantagens**: Configuration of room rates. Some steps have to be repeated to configure rates with the room types. > > Hotello software is good, very good. I do like it and have been using it at different properties. Great customer service and fast. ----- ### "User friendly and efficient" — 5.0/5 > **Catherine** | *12 de março de 2021* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: Excellent technical support and they keep updating you with new tools or services available. Well organized for migration and training. Good partnership with specialists from different service branches. > > **Desvantagens**: Reports are customizable, but difficult to do so by yourself. ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/104276/hotello-pms?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/104276/hotello-pms) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados