--- description: Tudo sobre ServiceM8: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceM8 - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [ServiceM8](/software/110711/servicem8) # ServiceM8 Canonical: https://www.capterra.com.br/software/110711/servicem8 Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/110711/servicem8?page=2) > Um aplicativo para pequenas empresas. Programe tarefas, crie cotações e faturas, preencha formulários de saúde e segurança e até aceite pagamentos com cartão de crédito. > > Conclusão: 311 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o ServiceM8? O ServiceM8 se destina aos setores de eletricidade, hidráulica, paisagismo, TI, limpeza, AVAC, controle de pragas, serralheria, imóveis, segurança, solar, serviços a propriedades e manutenção de equipamentos. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 311 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ServiceM8 - **Fundada**: 2010 ## Contexto comercial - **Preço inicial**: AU$ 0,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos, Irlanda, Nova Zelândia, Reino Unido ## Recursos - Agendamento - Agendamento de manutenção - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Assinatura eletrônica - Banco de dados de contatos - CRM - Cobrança e faturamento - Compromissos recorrentes - Contabilidade - Controle de horas - Controle de horas e despesas - Cotação automática - Estimativas - GPS - Geração de propostas - Gerenciamento de faturas - Gestão da disponibilidade - Gestão de ativos fixos - Gestão de calendários - Gestão de clientes - Gestão de expedição - Gestão de inspeções - Gestão de pedidos de trabalho - Gestão de projetos - Gestão de reservas - Gestão de tarefas - Gestão de trabalhos - Gestão do fluxo de trabalho - Gestão preventiva - Gestão técnica - Histórico de atendimento - Histórico do cliente - Imagem de marca personalizável - Importação/exportação de dados - Mensagens de SMS - Orçamentos/estimativas - Pagamentos eletrônicos - Para instaladores comerciais e/ou industriais - Rastreamento de equipamentos - Rastreamento de trabalho - Real-Time Updates - Registro de auditoria - Relatórios e análise de dados - Relatórios e estatística - Relógio de ponto online - Reservas online - Sincronização de calendários - Third-Party Integrations ... e mais 14 recursos ## Integrações (10 no total) - Deputy - Google Calendar - MYOB Business - Mailchimp - Microsoft 365 - QuickBooks Online - Stripe - Workato - Xero - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) ## Categorias relacionadas - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Sistemas de HVAC](https://www.capterra.com.br/directory/30107/hvac/software) - [Programas de Controle de Pragas](https://www.capterra.com.br/directory/30592/pest-control/software) - [Sistemas de Canalização](https://www.capterra.com.br/directory/30673/plumbing/software) - [Software de Empresas de Instalações Elétricas](https://www.capterra.com.br/directory/31006/electrical-contractor/software) ## Alternativas 1. [Fracttal One](https://www.capterra.com.br/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (417 reviews) 4. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5092 reviews) 5. [ServiceTitan](https://www.capterra.com.br/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Avaliações ### "I love this product. I am a daily user and use it for all of my online invoicing for my business." — 5.0/5 > **Timothy** | *12 de dezembro de 2017* | Taxa de recomendação: 10.0/10 > > **Vantagens**: My favorite feature is the way you can send via email, a past due notice for your invoices and how easy it is to customize all email templates. Customize your quotes, estimates, invoices, past due invoices, and schedule the past due invoice notice date > > **Desvantagens**: Only that you can only schedule one follow-up past due invoice. I would like to send past due notices every 15, 30, 45 days and send demand for payment emails at 60 and 90 days and then a notice for collections notice at 112 days stating past due account goes into collection at 120 days - Then it is out of our hands - > > A real time-saver and great for monitoring all invoice statuses - ----- ### "Needs Improvement" — 4.0/5 > **Guida** | *31 de janeiro de 2024* | Serviços de Facilities | Taxa de recomendação: 4.0/10 > > **Vantagens**: It is easy to use, affordable and customisation of quotes, invoice templates. Has some great features like client reminder emails/sms Mobile app is great for field techs Integration with Xero > > **Desvantagens**: Support is via chat only and they often don't know why errors/issues occur Illogical features such as when you reply to a client enquiry in the inbox, all email replies will go to the inbox enquiry regardless of whether you have converted the job. This means manually copying and pasting all correspondence into the job which is a huge time waster Reoccuring jobs are based on 24 hours not work hours of 8 or whatever your work hours are set to so when booking a job over several consecqutive days its appears in the calendar incorrectly which confuses not only the clients but also field techs. Needs to be changed to work hours for our specific business Tutorials are often not updated to the curren version of SM8 so can be confusing Some functions perform illogically A lack of desire to implement improvements that would benefit many trade business' > > Whilst its been good for the most part it can be very frustrating when illogical things happen and they just throw their hands up and say or well that's just how it works. ----- ### "large Fees." — 1.0/5 > **Simon** | *31 de julho de 2025* | Fabricação elétrica/eletrônica | Taxa de recomendação: 2.0/10 > > **Vantagens**: Easy to use. Value for money monthly fees with the option to scale when required. There app is easy to use. > > **Desvantagens**: Large payment fees taken from service-M8 and their partner Stripe. They do not care about small businesses. > > Service M8 were not helpful when requesting a refund on a large fee. I have requested a refund multiple times and rejected. ----- ### "Very pleased that we chose ServiceM8 as my work management system." — 4.0/5 > **Marcus** | *7 de fevereiro de 2024* | Serviços de Facilities | Taxa de recomendação: 9.0/10 > > **Vantagens**: It's a completely joined up system and it has streamlined our back office operation. Customers love the notifications when an engineer is enroute. > > **Desvantagens**: We haven't encountered major stumbling blocks with ServiceM8. The only criticisms are that it is not as intuitive as I would have imagined and integration with Google Calendar could be better (an issue with Google Calendar apparently). > > It has been a fairly steep learning curve to get going with ServiceM8 but overall, the experience has been pretty easy. You do have to mould some of your traditional working practices to fit the system, but I'm quite opening to finding newer and more efficient ways of working. There is lots of guidance available and the support team have been great. We've also hade to change from Adroid to iPhone at the same time, as ServiceM8 is only available on iPhone. ServiceM8 have helped with the cost of the change. Without doubt we have selected the most appropriate system. It has transformed the way we work. The efficiency the system has provided has probably halved our admin time. ----- ### "Pay for volume and not number of users" — 5.0/5 > **timothy** | *17 de julho de 2022* | Serviços a indivíduos e famílias | Taxa de recomendação: 10.0/10 > > **Vantagens**: Our business is strictly a service that we provide with a couple variations. Starting out as a small business meant I could not afford starting to pay for user licenses I could not afford. This other mob I was deal with, my first month with a discount was suppose to be $6. I then got a bill for $21 for just one day of testing. Bugger that. It was not worth the time a day to argue. > > **Desvantagens**: The outside sales support can be pricey. If you know exactly what you want, you can keep the implementations costs down. Especially with training. you need to practice as much as possible during your trial period. > > The online chat tool with support is great. Nothing ever gets lost in the translation. Support is 7 x 24 around the planet. ----- Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/110711/servicem8?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/110711/servicem8) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados