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Bonterra Guided Fundraising

Bonterra Guided Fundraising

Conheça Bonterra Guided Fundraising

Software de gestão de doadores fácil de usar, que se integra totalmente às melhores páginas de captação de recursos da categoria, com suporte de treinadores pessoais de captação de recursos. Desde 2001, o Network for Good já ajudou 125.000 ONGs a arrecadar mais de US$ 2,4 bilhões em doações.

Gestão de doadores, páginas de captação de recursos e treinadores pessoais de captação de recursos estão disponíveis individualmente ou como uma plataforma integrada para expandir as doações individuais e a captação de recursos online.

Quem usa Bonterra Guided Fundraising?

O Network for Good é um software de gestão de doadores integrado a páginas de captação de recursos e treinamento pessoal para ONGs com base nos EUA.

Bonterra Guided Fundraising Software - 1
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Bonterra Guided Fundraising

Bonterra Guided Fundraising

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US$ 100,00
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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Bonterra Guided Fundraising

Pontuação média

Geral
4,7
Praticidade
4,6
Atendimento ao cliente
4,7
Recursos
4,5
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
78%
4
17%
3
3%
2
1%
1
1%
Kierstin
Donor Relations and Events Director
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Good value, great functionality

4,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Michelle
Michelle
General Manager, EUA
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good donor software

5,0 há 3 anos

Comentários: Network for Good is a vast improvement over our previous donor software. It has streamlined our donations process, clean our data, allowed us to increase monthly giving and have a more robust reporting process.

Vantagens:

Network for Good has an easy to use reports and filters with it’s own built in email platform. They have great, easily accessible customer service. It works great as a donor database and processor.

Desvantagens:

I would like the ability to change the format of our donation page (s). While NFG is not a CRM, it would still be helpful to be able to use the groups function more fully.

Melissa
Executive Director, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great CRM at an Affordable Price

4,0 há 2 semanas Novo

Vantagens:

The system was incredibly easy to set-up and has a user-friendly interface. I like the simplicity of the functions. Since we're a small organization, we don't need a lot of bells and whistles right now but may in the future. So it's nice having a platform that can grow with us.

Desvantagens:

Some features I've used in other CRMs that I wish were present in this platform. For example, I would like to tag a contact and have that tag be visible at the top of their profile (the closest there is currently is pinning a note to the top of a contact). I'd also love it if there were canned reports already programmed into the platform. And if previews of gift details were visible when viewing a contact rather than having to click "Actions" and then "Details".

Resposta do Bonterra

semana passada

Hey Melissa, thank you for your insightful feedback! We're thrilled to hear about your positive experience with our user-friendly interface and are glad you've found a CRM that grows with your organization. For tagging contacts for easy visibility, we suggest exploring custom fields as a method for segmentation. Additionally, we do offer canned reports that might align with what you're looking for; check out our Recommended Filters here: https://intercom.help/networkforgood/en/articles/6992966-creating-bonterra-payments-reports-with-guided-fundraising. I hope this is helpful! We appreciate your suggestions and are always looking for ways to improve and meet our users' needs.

Katy
Director of Development, EUA
Instituições religiosas, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

To stay with NFG or not to stay... this is the question

3,0 há 6 anos

Comentários: No

Vantagens:

I’ve enjoyed the variety of the e-blast templates. I’ve recently had a very good experience w/ Customer Solutions Specialist, Lenny Wrigley who helped me troubleshoot a very urgent request for one of my donors.

Desvantagens:

The poor communication between the NFG Team and the customers paying for the services. One example was NFG changing e-mail servers and not warning the good paying customers. We lost a lot of communication with our donors the day before # givingtuesday

Resposta do Bonterra

há 6 anos

Hi Katy, Thanks for sharing your feedback about your great experience with our support team member, Lenny! Regarding poor communication with our customers: Thank you for sharing your frank feedback. Hearing from customers is how we make improvements. Speaking of improvements... We're constantly evolving our customer communication and outreach every week. We are working on some team restructuring which will allow us to have better 1:1 as well as more streamlined mass communication with our donor management customers. Furthermore, our customer marketing manager and product manager have started to put together product update notes and we share them at least once a month (when the notes are released they will be the first thing you see when you log in to the donor management system. Various product updates are also included in the customer version of our weekly Tips Newsletter). We're also increasing the number of customer webinars we provide to share strategy ideas, details on product improvements, as well as an open Q&A time with our customer base. We hope you can join us for as many webinars are you are able! Our team has fixed the issue that delayed some of our customers' email sends that were scheduled around #GivingTuesday. We apologize for our system sending these emails much later than they were scheduled for. Our team identified and fixed the issue after this experience: We have more dedicated servers at the ready to support a large volume of emails being sent through our system at once. Because of feedback from customers like you, we worked quickly to make this improvement before the biggest three giving days of the year (Dec 29,30,31) and we had very few timing issues with email sends after we made this improvement. If you ever have product feedback or questions for us, you can always reach the team (and most likely Lenny!) by clicking the blue dot to open up the messaging tool in your donor management system. We look forward to hearing from you!

Steven
Director of Development, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Bonterra works for me

5,0 há 2 semanas Novo

Comentários: I love this software. I have used many other CRM's, but this is my favorite!

Vantagens:

I like the user-friendly interface. It has a professional look. It does basically everything I need for a small non-profit organization.

Desvantagens:

There are a couple features that I wish Bonterra would implement: 1. The date of the first gift for each constituent on the first screen 2. An easy to read Pie Chart on the dashboard that breaks the current donor count into three categories: New Donors, Retained Donors and Reactivated Donors

Resposta do Bonterra

há 2 semanas

We're so glad to hear Bonterra's user-friendly interface and professional look have been a great fit for your nonprofit! Thank you for the valuable feedback and feature suggestions - candid insights from partners like you are a gift that help us continuously improve. Rest assured, we'll share your feedback with the appropriate teams. Thanks again for choosing Bonterra!

Carolina
Executive Director, EUA
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Our Valentine's Day message - we love you!

5,0 há 3 meses

Comentários: We LOVE Network for Good! It has simplifed things by putting data all in one place! No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is easy to use and generates great-looking newsletters.

Vantagens:

It has simplifed things by putting data all in one place! No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is easy to use and generates great-looking newsletters.

Desvantagens:

We wish it had a grant tracking platform as we were told that Salesforce had one.

Resposta do Bonterra

há 3 meses

We're thrilled our paths crossed and that you've fallen in love with the ease of Bonterra Guided Fundraising! Just like you've united all your data, we feel united in our mission by your enthusiasm and trust. Sending loads of love back for making everything more efficient and your newsletters more captivating. Although grant tracking isn't currently within this product, we value your feedback and will be sure to take this into account. Here's to more joy and less juggling in all your future fundraising activities!