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description: Tudo sobre HR Acuity: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: HR Acuity - Preço, avaliações e classificação - Capterra Brasil 2026
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# HR Acuity

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> A solução de investigação e relações de funcionários que as empresas confiam para ajudá-las a rastrear, investigar e analisar os problemas da maneira certa.
> 
> Conclusão: 31 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o HR Acuity?

Saúde&#10;Ensino superior.&#10;Serviços financeiros&#10;Tecnologia&#10;Manufatura&#10;Ensinos fundamental e médio&#10;Hotelaria&#10;Outro setor

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 31 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais |
| Recursos | 4.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: HR Acuity
- **Localização**: Summit, EUA
- **Fundada**: 2006

## Contexto comercial

- **Público-alvo**: 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Canadá, Estados Unidos, Reino Unido

## Recursos

- Banco de dados integrado
- Ferramentas de colaboração
- Fluxo de trabalho configurável
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gestão de casos
- Gestão de conformidade
- Gestão de dados
- Gestão de detentos
- Gestão de incidentes
- Perfis de sujeitos
- Rastreamento de edição
- Rastreamento de interações
- Relatórios e análise de dados
- Relatórios e estatística

## Integrações (10 no total)

- HRIS
- Microsoft Azure
- Microsoft Entra Verified ID
- NAVEXEngage
- Okta
- Ping Identity
- SAP SuccessFactors HCM
- ServiceNow
- Workday Financial Management
- Workday HCM

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão de Investigações](https://www.capterra.com.br/directory/30572/investigation-management/software)

## Categorias relacionadas

- [Software de Gestão de Investigações](https://www.capterra.com.br/directory/30572/investigation-management/software)
- [Sistemas de Gestão de Reclamações](https://www.capterra.com.br/directory/30674/complaint-management/software)

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3. [XM for Customer Experience](https://www.capterra.com.br/software/152924/customer-frontlines) — 4.6/5 (255 reviews)
4. [Case IQ](https://www.capterra.com.br/software/73201/Case-IQ) — 4.6/5 (11 reviews)
5. [Resolver](https://www.capterra.com.br/software/147599/resolver) — 4.4/5 (79 reviews)

## Avaliações

### "Thoughts on HR Acuity" — 5.0/5

> **Buster** | *26 de outubro de 2016* | Transporte rodoviário e ferroviário | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Its easy to use, but makes sure you provide needed information.
> 
> **Desvantagens**: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.
> 
> We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information.  I think you can make it as simple or as detailed as necessary.&#13;&#10;&#13;&#10;However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick  to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution.&#13;&#10;&#13;&#10;I highly recommend HR Acuity.

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### "HR Acuity rocks\!" — 5.0/5

> **Janet** | *1 de julho de 2020* | Defesa e aeroespacial | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Integration with current HR software&#10;Ease of: configuration, implementation, daily usage&#10;Reporting and analytics&#10;HR Acuity has a robust online support and training center&#10;Responsiveness and customer service from all our HRAcuity contacts is outstanding
> 
> **Desvantagens**: Can't think of anything we don't like or that doesn't meet our needs.
> 
> The HR acuity team accepts customer input and continually makes updates and enhancements to the product, especially in the area of reporting and analytics.  An added and unexpected bonus are the networking, webinars, and surveys HR Acuity regularly provides.   We have found an excellent community of Employee Relations leaders and practitioners.

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### "User Friendly" — 2.0/5

> **Lissa** | *26 de outubro de 2016* | Engenharia mecânica ou industrial | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: User friendly
> 
> This software has simplified the employee documentation and streamlined process for our organization.

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### "Superb Aide to Conducting Professional Consistent Investigations" — 5.0/5

> **Maureen** | *22 de outubro de 2010*
> 
> **Vantagens**: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator.  For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation.  The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well.&#13;&#10;&#13;&#10;The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. &#13;&#10;&#13;&#10;I highly recommend this system to anyone who conducts even ONE investigation a year.  The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.
> 
> **Desvantagens**: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations.  Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.
> 
> High quality, cost effective product.  Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

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### "Review" — 4.0/5

> **Anne** | *1 de julho de 2020* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Ease of use. Reporting and analytics are also easy and helpful.
> 
> **Desvantagens**: Unable to add fields to primary case page. I understand that this is being worked on now.
> 
> Ensuring that all ER info is in one place. Overall experience has been positive.

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