--- description: Tudo sobre CareCloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CareCloud - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Clínicas](/directory/20029/medical-practice-management/software) > [CareCloud](/software/113010/carecloud) # CareCloud Canonical: https://www.capterra.com.br/software/113010/carecloud Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/113010/carecloud?page=2) > Conjunto completo de aplicativos de gestão de consultórios, incluindo recursos administrativos, financeiros e de análise. > > Conclusão: 112 usuários atribuíram a nota **3.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o CareCloud? Consultórios médicos de todos os tamanhos que buscam melhorar a produtividade, a lucratividade e o atendimento ao paciente. A base de clientes inclui milhares de fornecedores, representando 48 estados e mais de 50 especialidades. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.6/5** | 112 Avaliações | | Praticidade | 3.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.3/5 | Com base em avaliações gerais | | Recursos | 3.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CareCloud - **Localização**: Miami, EUA - **Fundada**: 2009 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Acesso para Celular - Admissão de pacientes - Agendamento de compromissos - Agendamento de consultas médicas - Agendamento do paciente - Agendamento online - Ajuda de programação - Aviso de remessa - Clínica de vários profissionais - Cobrança de consultas médicas - Cobrança e faturamento - Compromissos recorrentes - Comunicações com pacientes - Confirmations/Reminders - Conformidade com HIPAA - Controle do processo de aprovação - Criação de diagramas - Educação do paciente - Entrada de códigos e taxas - Gestão da disponibilidade - Gestão de calendários - Gestão de compromissos - Gestão de consultórios - Gestão de docentes/funcionários - Gestão de fichas dos pacientes - Gestão de reclamações - História clínica eletrônica/informatizada - Histórico de faturas - Lembretes - Limpeza de Reclamações - Medication Management - Para fins médicos - Portal de autoatendimento - Portal do cliente - Processamento de pagamentos - Questionários para pacientes - Rastreamento de conformidade - Receitas médicas eletrônicas - Third-Party Integrations - Verificação de elegibilidade de seguro - Videoconferência - Várias localizações ## Integrações (9 no total) - CodoniX EHR - EHR YOUR WAY - EyeMD EMR - ICANotes - MD Logic - Praxis EMR - Sevocity - TeleVox - Vital Interaction ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone ## Category - [Software para Clínicas](https://www.capterra.com.br/directory/20029/medical-practice-management/software) ## Categorias relacionadas - [Software para Clínicas](https://www.capterra.com.br/directory/20029/medical-practice-management/software) - [Software de Prontuário Eletrônico para Cardiologia](https://www.capterra.com.br/directory/32561/cardiology-emr/software) - [Software de Prontuário Eletrônico para Podologia](https://www.capterra.com.br/directory/32617/podiatry-emr/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software) - [Software para Faturamento Médico](https://www.capterra.com.br/directory/30026/medical-billing/software) ## Alternativas 1. [Fusion](https://www.capterra.com.br/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [ModMed](https://www.capterra.com.br/software/124590/ema) — 4.4/5 (363 reviews) 3. [Epic](https://www.capterra.com.br/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 4. [Tebra](https://www.capterra.com.br/software/129169/tebra) — 3.9/5 (1360 reviews) 5. [athenaOne](https://www.capterra.com.br/software/98735/athenaone) — 3.8/5 (907 reviews) ## Avaliações ### "Seamless workflow and great support" — 5.0/5 > **Laura** | *22 de abril de 2016* > > **Vantagens**: Great desing, seamless workflow, clean billing software, denials worked correctly, personal service with the concierge team > > **Desvantagens**: Previously there was a delay in working denials but this has improved greatly over the past 6 months. > > CareCloud’s intuitive design has made our office workflow seamless. The interface is very easy to use and our staff is very easily trained on new functionality. CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system. The concierge service has been very helpful to us as a new practice. Having a case manager who is just a phone call or email away helps us solve any questions or problems quickly. ----- ### "CareCloud EHR Review" — 5.0/5 > **Sanjay** | *10 de janeiro de 2025* | Consultório médico | Taxa de recomendação: 9.0/10 > > **Vantagens**: User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices. Met our Rheumatology discipline-specific needs very well. > > **Desvantagens**: Nothing noteworthy comes to mind to include > > Overall, we found it to be a very useful EHR for our needs. Providers and administrative team members enjoyed the user-friendliness and different functionalities. ----- ### "Worst choice since starting my own medical practice; I turned away from Carecloud after 2 months of" — 1.0/5 > **Ann** | *18 de novembro de 2016* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10 > > **Vantagens**: initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality. > > **Desvantagens**: cons: Slow, breaks down. Slow and shuts down. Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB. When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services. > > I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart. I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them. 1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important. 2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine\!\! 3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a ----- ### "I love this\!" — 5.0/5 > **Lindsey** | *18 de setembro de 2024* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is easy to navigate and give clear instructions for teaching new staff how to use. > > **Desvantagens**: Sometimes it runs slow and you can't just refresh the page. > > As opposed to other platforms this one has been the easiest to learn and train with, there is easy options for receiving help also. ----- ### "Carecloud compatibility" — 5.0/5 > **Laura** | *26 de março de 2020* | Consultório médico | Taxa de recomendação: 10.0/10 > > **Vantagens**: I have worked with numerous EMR platforms. Carecloud has been the most user friendly. It has a great interface when working with a patient chart: Providers can change the widgets to create the initial view of the chart in the most efficient way; providers can create very specific templates in relation to the reason of visit thereby limiting the time it takes to document; with the right computer and specs, it's very fast which tackles the "time toilet" of EMR; providers and staff have the ability to view the entire chart from their iPhone or Android at anytime so if wifi goes down you never lose the chart data; and providers can view their productivity as a practice or individually at any time from their platform. Providers can choose to see the productivity dashboard, the schedule dashboard, or the clinical dashboard upon signing in making it efficient for even the physician who owns his own practice to view all the information for his business within a few seconds, or browse his schedule for the day. It hardly never goes down. In 5 years, it has only gone "down" once for approximately 6 hours, if there is ever an issue it usually is back up within 20 min. > > **Desvantagens**: I do wish Carecloud was compatible with an iPad. Currently, I use a flip laptop by Dell and it works but if you use a larger laptop, it is cumbersome to take into each patient room. I also wish the help desk staff was more aggressive at completing tasks with a great fix, I usually figure it out by the time support calls back. IT support usually responds within 2 hours. They tend to call during clinic hours. Currently, if you have a suggestion, it goes into a queue, and is determined by the Carecloud support what is priority to be considered. I would say about 70% of my requests have been addressed and fixed, but it takes time. As a provider, there are medical legal issues that I am aware of that I'm not always sure IT is aware of. I wish that the Carecloud support staff would take providers' suggestions as a priority and realize that we are watching out for our patients welfare as well as our own and protecting our license to practice medicine. > > Overall, I have been impressed with Carecloud. When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving. It has also allowed me to see the productivity of the practice. As a midlevel, this allows me to ramp up productivity on my part, especially if the month has been slow. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/113010/carecloud?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/113010/carecloud) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados