17 anos ajudando empresas
a escolher o melhor software
WebRezPro
Conheça WebRezPro
Se você gerencia um grupo de hotéis, alojamento com café-da-manhã, aluguéis de férias ou um albergue, o sistema de gestão de propriedade de nuvem WebRezPro automatiza todas as operações de front e back-office para melhorar a lucratividade e dar mais tempo para se concentrar nos hóspedes. Confiado pelas operadoras de hospedagem desde 2003, o WebRezPro é consistentemente escolhido pelos recursos abrangentes, confiabilidade e acessibilidade e agora é usado por mais de 1.200 propriedades em 40 países em todo o mundo.
Quem usa WebRezPro?
Hotéis, motéis, resorts, pousadas, alojamentos com café da manhã, acampamentos, aluguéis de férias, albergues, aluguel multipropriedade com até 100 quartos. O preço é de US$ 5/mês/quarto, com um custo mínimo de US$ 60/mês.
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Avaliações do WebRezPro
One of the best commercial programs I have ever worked with.
Comentários: Extremely efficient running of a resort.
Vantagens:
WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone. Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours. I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.
Alternativas consideradas anteriormente:
We love your product
Comentários: Excellent. Clunky at times and I feel a little lost on how to do exactly what I’m trying to do, but overall we love WRP and would be disinclined to change platforms.
Vantagens:
The crown jewel of your product is the service and support. Your team is exceptionally knowledgeable about the product and is generally able to help us solve problems quickly. This is why we have already praised WRP to others including hotels in our area.
Desvantagens:
Even though we love v11 after the upgrade, and it’s a strong step forward, I still feel like WRP is not a design-first platform. I think you’ve made a choice to be packed with options and configurations that make sense for a lot of companies but I wonder if some features might be better off hidden in an “advanced” menu. Or perhaps more tool tips to help us understand the impact of each thing. On that note, when we first started I loved the documentation but now it’s a bit of a pain point for me. I think it could be enhanced and expanded with, ideally, an extensive faq or even a knowledge base built by users.
Resposta do World Web Technologies
há 3 semanas
Thank you for your kind words and for recommending WebRezPro to others—it means a lot to us. We’re thrilled that our service and support have been so positive for you, and we’re glad you’re enjoying the v11 upgrade. We appreciate your feedback on the platform’s design and documentation. Your suggestions for an “advanced” menu, more tooltips, and an expanded FAQ are valuable, and we’ll consider these as we improve the product. We’re committed to making WRP even better. Please reach out if you need anything—we’re here to help.
Alternativas consideradas anteriormente:
NOT FULLY INTEGRATED
Comentários: The overall experience could be summarized in one word.... frustrating. The integration with other POS systems is extremely poor. For example, gross amount of room charges from the restaurant are recognized as revenue although they include taxes payable and service charges payable. According to their support, this is the way they do it and cannot be changed. The accounting reports are worthless and do not match the reports from the POS systems.
Vantagens:
The program is fairly easy when it comes to front end features.
Desvantagens:
The program does not fully integrate with other POS systems. The accounting platform is extremely poor.
Resposta do World Web Technologies
há 3 semanas
Thank you for your feedback. We’re pleased that the front-end features have been easy to use, but we’re sorry for the issues you’ve encountered with the POS integration and accounting. Our team has reviewed your setup for taxes and service charges and identified some potential solutions. Please contact your account executive at your earliest convenience so we can work together to resolve these issues.
Alternativas consideradas anteriormente:
A much needed tool to manage our reservations professionally and accurately
Comentários: A1 - from the sales, to the on-boarding personnel, to the programming and support personnel, it has been a very positive experience working with WRP!
Vantagens:
That it was Canadian... and it seemed pretty user-friendly to us (from our point of view as a cottage rental resort manager/owner and considering even more importantly how easy it was for our guests to use and reserve with us).
Desvantagens:
No program is one-size-fits-all typically but WebRezPro does a pretty good job of working with us to really have it meet our individual needs as a small rental resort in Nova Scotia.
Great Program
Comentários: Hanna and her team were excellent would recommend to other operators.
Vantagens:
Very user friendly, Excellent support, Calanders
Desvantagens:
Did not use the accounting part of program did not work for us.
Resposta do World Web Technologies
há 3 meses
Thank you for your positive review and for choosing WebRezPro! We're thrilled to hear that you find our program user-friendly and our support excellent. Thank you for recommending us to other operators and feel free to contact us for anything you may need!
