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Lodgix
Conheça Lodgix
Avaliação de 30 dias grátis, sem cartão de crédito. Instalação/suporte grátis. Sem contrato. Preço mensal fixo. Integrado ao authorize.net e stripe.com. API e plug-in para WordPress. Integrado ao Airbnb, HomeAway, Book It Now/Instant Book, Flipkey, Facebook, Booking.com e Expedia. Também inclui assinatura digital, geração de código de fechadura de porta, ordem de serviço, seguro de viagem, proteção contra danos e integração ao MailChimp. Portal para proprietários e funcionários com declaração e acesso restrito também estão disponíveis.
Quem usa Lodgix?
A Lodgix atende ao mercado de gerentes e proprietários de aluguel de férias que desejam um ótimo produto a um preço justo, além de oferecer um atendimento ao cliente de primeira linha. Ela cumpre o que promete!
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Lodgix
Avaliações do Lodgix

Ease of use for Lodgix is exceptional
Comentários: I love that this software functions with all my accounts...Airbnb, VRBO, HomeAway, our own Web site & Social Media such as Facebook & Instagram
Vantagens:
We are homeowners who chose to turn our home into a vacation rental and needed software to back that up. Over the last 3 years we have found Lodgix to support that decision 100%. If I come across something I can't figure out myself their customer service is right there to help. I think you will enjoy your purchase as much as we have.
Desvantagens:
Like everything this software sometimes has a different language to discribe the function than I would. So trying to look it up in the manual is hard. But the customer service comes into play here and I have always gotten my answer.
Lodgix is the best short-term rental management I’ve found!
Comentários: We’ve had an easy time with this well-thought out software...compared to the other company we used prior, this software is a dream to implement and use - great tech support too!
Vantagens:
Ease of use and functionality are 5 stars!
Desvantagens:
Lacking some accounting functionality (balance brought forward) that I’m told will be implemented soon.
Alternativas consideradas anteriormente:
Good but not so userfreindly
Comentários: I like it to manage a couple of homes, but definitely not if you have a large number of homes.
Vantagens:
The price and that it is a light program.
Desvantagens:
The software was too rigid and missed some accounting aspect
Alternativas consideradas anteriormente:
The software you need for your rentals
Comentários: Lodgix allows us to have a centralized location to manage all the properties we manage and makes it really easy to do.
Vantagens:
Lodgix is packed full of features and the developers are constantly working to add more and improve your experience. The pricing is tiered so you only pay for what you use. It offers integrations with all the popular third party sites.
Desvantagens:
They don't support a payment processor that works in my country, although I don't think any online payment processors work in my country.

NO QUESTION *BEST* solution for small business
Comentários:
Lodgix does things with excellence. Lodgix developed and continues to refine a platform that thinks about my business like a business partner instead of an apathetic employee or a lazy vendor. It's easy to find apathetic and lazy people. It's hard to find a business partner.
Maybe someone reading this thinks I'm a schill, but I'm writing what I've written because our business was bleeding money to an inferior platform that was recommended by someone who never investigated alternate platforms. I was on Guesty, which is not a true channel manager. Lodgix is a channel manager. If you don't have a platform that actually gives you sync and operability with all the major channels, you're doing yourself a disservice.
Many other platforms are disguising themselves as a management platform when their objective is to do one of the following:
-take over managing your properties
-sell you a really expensive web site
-sell you a really expensive digital marketing solution
Almost none of these other "solutions" actually manage your channels, not even to speak of the abundant features in Lodgix.
It took me nearly 220 hours of demos, research, phone calls and trials to make my way down every dead end. Do yourself a favor and don't put yourself in a position of having to switch platforms. Lodgix will take you from 3 properties to 300 properties.
Vantagens:
It is a complete package that is scalable. Their extra modules for employees and property management are welcome bolt-on a la carte additions if you've grown to need them, and they don't saddle you with the price for that service when you don't. Every tier and aspect of their pricing is reasonable and delivers value. Their support is excellent. I hate it when guests don't bother to read important details and I always try to reference Lodgix material before I create a ticket. When I miss obvious things or misunderstand their material they're still very responsive and make every reasonable effort to solve my problem. There's a difference between solving a problem and just saying "sorry for the inconvenience". Their help library/manual is very well conceived and thorough. They continue to roll out improvements. When I started I was a little disappointed in the fundamental function of their calendar, but it was not a difficult work-around to achieve what I wanted. However, they told me they were working on an improvement that would accomplish exactly what I wanted. THEY KEPT THEIR PROMISE. Most people will tell you what you want to hear and never address it. Lodgix gives me a platform that delivers nearly what an enterprise solution delivers. There are two truly enterprise level solutions that cost a fortune, and I couldn't possibly know if I would get equal support without spending a fortune. This is the best solution for everything a short term rental operator needs.
Desvantagens:
I didn't like the calendar initially, but it is an excellent calendar and they've made improvements so I have all the capability of making adjustments as needed. This negative aspect is now a non-issue because they listened to their customers. It's more complex than a crummy phone app, but this is not really a negative. If you try to run this business off a phone app you're either shooting too low in your operations or you're planning to fail. IF you're not committed to becoming a proficient user of the platform you choose, why even bother. The "simpler" solutions don't have half the operability you need. No platform is perfect. There are tweaky little things that puzzle me sometimes, but there's always a solution. When I say tweaky things I don't want to imply inoperable features or down time. This platform has never failed to function and stay up 16 waking hours a day every day.
Lodgix makes running family-owned vacation home business possible
Comentários: When we decided to start a business renting out our old home to riders of the Hatfield McCoy Trails in West Virginia, we looked for a vacation rental management software that could do it all - organize our reservations, manage guest communications, take care of billing and invoicing, and generate online bookings through an easy-to-use booking process. Lodgix fit the bill in all manners. We love the ResortLock integration because it allows us to give guests easy access to their accommodations at whatever time they arrive by giving them their door code in their pre-arrival email - so no one has to be on site to meet them with a key. We have heard nothing but praise from our guests about this convenience. The online availability calendar and booking system is easy to use on a desktop or smartphone, and is a very useful resource for potential guests to get an instant quote or find a week or weekend that's available. We constantly share it on our Facebook page and suggest that those who call us check it out when they are asking about availability. Very complex email trigger scenarios can be set up so that professional, customized emails automatically go out to guests when their reservation is confirmed, when they've paid in full and when their stay is a week away. I have also set up reminder emails to myself so that I remember when to bill customers and when customers are checking in and checking out. We wouldn't be able to run the administrative end of our business, while still working our own full-time jobs, if it weren't for Lodgix. The Lodgix software has helped us give our guests a great customer experience on a tight budget, and has no doubt given our website a professional look that leads to phone calls and bookings.
Vantagens:
I like the door code integration with ResortLock the most. Our triggered email that sends to guests a week before their stay includes the guests' door code and instructions on how to use it and how to change it. I also like the online booking calendar, which allows us to be transparent with our potential customers on pricing and availability. It makes it easy to book instantly, even from a smartphone.
Desvantagens:
The Lodgix admin interface is not easy to use from a smartphone. We do not have a dedicated phone answerer or "front desk person" so often times we take customer calls from our cell phones and need to be able to book someone on the spot. It is difficult to use the reservation ticker in the admin interface from a phone, and even more difficult to go through with a complete booking on a phone. I would really like to have a Lodgix app, so that I could have quick access to our availability calendar, and an easy way to make a reservation, right from my phone. Also, the setting up of triggered emails can be confusing. I wish there were more documentation of some common email trigger setups, and/or an easier way to find such documentation from the admin interface.

Top contender
Comentários: Overall a fabulous option for property managers with Vrbo accounts with 5+ properties
Vantagens:
~Excellent help sources--documents, videos, awesome chat support ~Very easy to import properties from Vrbo--most only import from AirBnb or you have to copy/paste all the info manually ~I really liked the invoice layout--one of the few that shows each night's price, most only show the total rent cost ~Capability to actually NAME fees and configure how they're applied ~Very customizable and detailed dashboard ~Customizable calendar colors to view payment and reservation status at a glance ~One of the very few which shows rates on the calendar and highlights Fri/Sat for weekend nights (most mark Sat/Sun which isn't correct for most of us) ~Some cool reports esp Inquiry ROI and comparative reports ~Can export reports as PDF or Excel instead of only CSV
Desvantagens:
~No centralized inbox for Vrbo inquiries unless you can use the XML feed (5+properties under 1 account) ~1% fee for Airbnb reservations and 2% for Booking.com/Expedia ~Wish I could customize reports by being able to select fields
LODGIX
Comentários: Overall, Lodgix has been a very useful tool for us in managing our vacation rentals. We would definitely recommend the product and service if you need a rental management software that delivers results and is very user friendly.
Vantagens:
The simplicity of adding rental properties and being able to manage them in a single place. The software features many components. You can automate messages to guests, integrate key entry methods, it has fillable and blank document tools, and so much more.
Desvantagens:
The cost was a little bit more than some of the other options out there. They do appear to have solid customer service above and beyond their competitors. Unfortunately, that comes with additional cost.

Excellent Tool for Rental Management
Comentários: We set the software up for clients. It can be a somewhat steep learning curve, but again the support personnel are there to help every step of the way.
Vantagens:
Support is the number one feature of this software! Very helpful and responsive support from the developer. The photo gallery component is probably the best in the industry.
Desvantagens:
The setup for seasonal templates can be somewhat daunting and does not seem to carry over from year to year.

A bit confusing
Vantagens:
It had several modules that I thought important to my business.
Desvantagens:
I tried this software but the choose another. The interface was a bit confusing and you couldn't understand at first glance what you should do. The setting was extremely difficult and couldn't be done by you. The price was also very high, and they had set up fees.
Resposta do Lodgix.com
há 6 anos
Lodgix is one of the only remaining platforms that charge a flat monthly fee that varies by the number of properties under management. Most platforms today charge a % of bookings. While we take 2% for booking.com and Expedia.com bookings, all other bookings have ZERO fees. The net result is that the monthly spend on the Lodgix platform is near the lowest of any platform on the market today, and we intend to keep it that way! We also have no minimumn spend. Many platfroms with our feature set and customer service require a $250 - $1000 a month minimim spend. With Lodgix, you can start for as low as $49.99 a month and will only pay more as you grow. In terms of setup, the first challenge is always how to get properties setup and reservations entered. Lodgix has several tools that import both property and reservation data from HomeAway and Airbnb. It couldn't be more simple. Thanks for considering Lodgix, please check out our free 30 day free trial!
Fits the needs of small but growing company perfectly
Comentários: This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a true partner and want you to succeed so they do, too. My advice is to buy this software from the moment you enter the vr business rather than fumbling around with different payment methods (paypal, squareup, etc), trying to keep track of inquiries, lying awake at night worried about double-bookings, forgetting to enter a reservation on your calendar and having someone show up unexpectedly, making sure you collect the balance due from guests prior to arrival, properly accounting for taxes, etc.The amount of time and effort to successfully do that without this software is overwhelming.
Vantagens:
There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers to checkins and checkouts 5) Online booking--no more paypal invoices! No more paypal period!!! Literally get bookings while you sleep, click 3 buttons, and the reservation is accepted, the guest credit card is charged and a confirmation email is sent out (and the email is property specific) Money in the bank! 6) Highly customizable, from discounts, to coupon codes, to custom variables like lockbox codes 7) Simplifies all finances, accounting, tax reporting, allows analysis of your business based on occupancy rate, revenue per unit, etc. so you truly understand and can grow your business.
Desvantagens:
Really none. There are ongoing improvements to every aspect of the software based on client feedback.
Resposta do Lodgix.com
há 13 anos
Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals!
Robust Management Program, Easy Integration, Responsive Support & Great Price!
Comentários: I researched options, did the integration and have stayed with Lodgix even after comparing other programs. Price point is good, utility is pretty amazing if you geek out at what it can do & you retain control on optimizing the functionality that most other products simply don’t allow.
Vantagens:
Lodgix is a robust property management portal that allows for a lot of customization to support your established workflows. It is easy to set up automations, 3rd Party integrations and retain control on how things function. You can get into some pretty cool functions but if you want or go with a more simple & traditional use. Makes for an easy launch while supporting continual builds & growth
Desvantagens:
You gotta double check your integrations and automations to ensure that you have established settings correctly or you can sometimes miss things. But you should be doing that anyway...
Alternativas consideradas anteriormente:
Makes My Life Easier
Comentários: Easy to provide quotes and edit rates when future guests call for a booking - easy to integrate with our Wordpress site - easy, easy and easy to use! So thankful for a program that does not make life more complicated!
Vantagens:
So easy to add new properties - best part is being able to clone rates from year to year! Love that new feature!
Desvantagens:
Not able to have different persons in office to sign in and update items without adding employees for extra costs - have someone that would update for me once or twice a month but don't need them to be added on as an employee.
Changing Reservation Systems IS SUCH A MONUMENTAL TASK!
Comentários: Right now I've switched my payment system from Rent Payment to Stripe because Strip was quite easy to load into this system. But along with a new reservation system, I'm also learning the new payment system. I will reevaluate this in a month and may switch back as all of my payment records at Rent Payment. It's just an extra challenge. Benefits: They are more cost effective for my size company. Also, the potential to set up my contracts to be E-signed is beneficial.
Vantagens:
First and Most important is the finished product and what is looks like to the Potential Guest. I started by looking at the finished product and thought it was clean, professional and easy to use. ** The plugin for my website was seamless. Then setting up my properties was quite simple and I didn't need any assistance. It's quite user friendly. Once I hit the rates and when I did have a question: I loved the live chat (or questions) right on the screen. I felt the staff was timely and knowledgeable.
Desvantagens:
Switching from one reservation system to another is a Huge Undertaking, so it wasn't really a "con" for this software just a con in general: entering all the reservations that you already have into the new system. The Reservation Invoice takes some getting use to (a little more learning curve).
BEST! Rental Management Software
Comentários: I have been using Lodgix since I started my vacation rental business in 2012. They by far have the BEST web based program, the BEST customer service, and the BEST tech support. In the beginning the staff had been amazing with assisting me with the set up and understanding of the software. One experience really sticks out for me with Lodgix's support. I sell discount ski tickets which is only a seasonal service. I contacted tech support to ask if there was a feature that I could turn off the sale of the tickets during the non ski season. At that time that was not a feature however, their response was "I'm pretty sure we can make that an option for you". Within a very short period of time I received a response back that they had added a feature to have the ability to turn on/off each service. There has not been much need for me to contact them since because everything works great for me!
Vantagens:
Web based which is so important so I can access my account from anywhere, anytime. Easy to use, great features and functionality.
Desvantagens:
No Cons
LODGIX REVIEW
Comentários: Accuracy, speed, efficiency! Reasonably priced.
Vantagens:
After a brief period of learning (1 to 2 months) I was absolutely astounded at the time saved from our previous methods. I can convert, from inquiry to paid booking, in less than 5 minutes. Unreal. We were actually kind of dumped into Lodgix because quite suddenly, VRBO changed the way they did something with the integration of our website to theirs. We needed an "integration software" and our website developer chose Lodgix. So, we hadn't even had the time to plan for or investigate, it was just "learn this now!" I have to say I am so happy that it happened!
Desvantagens:
Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.
Great Product and Great Service
Comentários: I would highly recommend this on-line booking system to any business who wants to increase cabin or cottage bookings. I would also recommend Lodgix.com for their design work that they completed on our website. It is very functional and is much more useable than the old site. I love blogging right on our new web site and having customers write their reviews has been a boon! I can post upcoming events to let our customers know what is going on in our area.
Vantagens:
While the reservations seem to come in on-line all the time, we at Cook Forest Top Hill Cabins sometimes have 4 to 5 on-line reservations first thing in the morning from the night before. Our total reservations, since we started with the on-line bookings, are up overall by about 25% per month and we expect it to increase even more as time goes on. We also really like the merchant processing system that is in place, cdgcommerce. Thanks for your great service!
Desvantagens:
One Con was in setting up as I misunderstood what was required. We have a merchant account that we use in our office when people check in. So when I was asked if we had a merchant account, of course, I said that we did. BUT, I did not understand that we needed an ON-LINE merchant account. This on-line merchant account is a totally separate account from what we have in our office. It took a few weeks longer to get up and running but the wait was worth it. We love CDGcommerce, the company that we went with for the on-line merchant account and things are working very smoothly now.
Resposta do Lodgix.com
há 13 anos
Thanks Lois, really appreciate the nice words. I am so happy that Lodgix is meeting all of your expectations. We have some great new innovations on the horizon and we'll continue to do our best to develop a system that results in more bookings with less time spent per booking! Brent
Time Saver!
Comentários: I started my vacation rental business from scratch, and didn’t have any experience with booking software. I found Lodgix to be easy to use and operate. It also saved me a lot of time processing reservations. Once I got everything set up, it just takes a couple clicks to confirm a booking. I couldn’t imagine trying to keep my reservations and calendar any more organized than Lodgix does.
Vantagens:
Excellent customer support Calendar always stays updated. No double bookings Automatic trigger emails save a huge amount of time. Syncs excellent with travel sites like VRBO
Desvantagens:
At this time I don’t have any Cons to speak of.
Stops double bookings. And so much more
Comentários: I won’t go back to the previous system I used. This is easy to use and great customer service to help with questions or problems.
Vantagens:
Easy to use with an online detailed manual Automates so many things such as emails and calendar updates Easy to configure and personalize Integrates with payment systems Great customer service
Desvantagens:
There are still a few things I’d like added but they are continually working
Best User-Friendly Reservation System for Vacation Rentals
Vantagens:
Very user friendly - simple and perfect for what we need in our daily operations. Lodgix has came a long way when we have started 10 years ago and they continue to improve to meet our daily challenges. Support team is very helpful and very quick to respond.
Desvantagens:
Not so much... Lodgix is getting better with mobile friendly abilities and keeping up with the trends in the vacation rental reservation systems throughout the industry.
Excellent Support for Small Business
Comentários: Overall we are glad we chose Lodgix. It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
Vantagens:
Learning Lodgix took me a minute, but it offers everything we needed to accept online reservations, credit card payments, expense tracking and timed communication with our guests. The support team is easy to work with, through online chat, so I can get help when I need it. The support documentation is excellent though, so I’ve only reached out to support twice.
Desvantagens:
You do need to spend some time reading the set up documents. Understanding the basics goes a long way, but I did find some of the category names to be confusing initially.
Alternativas consideradas anteriormente:
Amazing platform
Vantagens:
Ease of use and integration with other booking platforms.
Desvantagens:
I ran into a couple of issues with Airbnb
Thank you Lodgix for the huge productivity lift you give us every day!
Comentários: We operate seven vacation rentals, so we're the small guys, but the productivity lift we've seen is huge! Now we can concentrate on competitive analysis, marketing, and capital projects in an ever changing environment, without being distracted by the day-to-day details which the Lodgix software takes care of so easily and completely. This team has thought of everything!
Vantagens:
EASE OF USE. The software is written in an intuitive, straightforward and friendly way! It's obvious that the developer(s) is in the vacation rental business just like the clients are! This comes through over and over. Everything you need to run your business is there and the documentation is excellent. Above all, if you do get stumped they will help you right now. I love the chat experience! It's local, it's now, it's from the experts and you really do get help! How often can you say that?!
Desvantagens:
I wish I had subscribed sooner!
Excelent software and customer service
Comentários: I manage around 50 properties in Rincon PR and was doing it all manual for so many years. As the business grew I know I needed a reliable system for all my rentals. From the beginning the staff answered all my questions (over 100) in less than an hour everytime. I was scared that after buying the product (as with other companies) the customer service was not gonna be the same, however they keep being always available and have helped me in all my dobuts. The software is so easy to use and so effective! The online training covered all I needed to know. This is one of the best investments that I have made on my company. I will recommend them to anyone!
Vantagens:
Everything!
Resposta do Lodgix.com
há 8 anos
Thanks Jennifer, it's been a pleasure working with your team. Hopefully we both have many years of success in front of us! Brent
Customer Support was my biggest challenge
Comentários: Never felt like my business mattered. Started with 5 ended with over 50 properties
Vantagens:
Ability to create email invoices to pay, calendar grid
Desvantagens:
Customer support enhancement suggestions