Eptura Visitor

meu uso do Proxyclick

Vantagens:

Elimina a necessidade de assinaturas e oferece todas as ferramentas necessárias para garantir que cada visita conta e todos os visitantes se sintam bem-vindos no negócio. Além de garantir uma ótima gestão do visitante, o software também garante que a recepção saiba o nome de cada visitante, a finalidade da visita e outras informações relevantes.

Desvantagens:

Ele é perfeito é pratico , não tem nada que me causou desgosto

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

Vantagens:

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Desvantagens:

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Proxyclick helps us manage our visitors

Comentários: Easy to deploy, setup, and go live. We were operational within days.

Vantagens:

Easy to manage both expected and unexpected users. Adminstrators and Users are able to quickly plan for their visitors and manage the entire process including collecting critical information such as any training required for safety.

Desvantagens:

There's alot of options and configuration but that's a good thing. Its great to have the flexibility to make the sytem work for you.

Sales & Support Problems

Vantagens:

Easy to use. Robust features. Custom workflows.

Desvantagens:

Our experience with support has been poor. Their free trial only is available for their top price tier which resulted in accidentally purchasing a plan that didn't work for us and they refuse to cancel. Plan prices are hidden. The couldn't fix custom badges in regards to images added, we ended up having to delete the images and re-add them over and over, eventually gave up and reverted to text. More recently it took 2 weeks to talk to a human in sales. The ticketing system was in poor condition as they are migrating to a new system. The live chat support isn't recorded or any case created so the next person needs to start from scratch. Their competition is much less costly and offers the same features. Do not buy this product.

ProxyClick

Comentários: Overall, proxyclick has been very helpful in terms of our contractors and visitors coming in and out to our Plant and it does make our security guards life more easier.

Vantagens:

1. Remote Registration 2. Onsite Check-in via iPad 3. Onsite Check-in via QR Code

Desvantagens:

nothing much i believe ProxyClick will release more good features going forward.