New Relic

Seamless APM Setup and Heroku Integration

Comentários: I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency.

Vantagens:

Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache.

Desvantagens:

let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive.

Good Tooling

Comentários: Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based

Vantagens:

Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications

Desvantagens:

- Pricing and user Licence model, every year it's changing his pricing model and usage model - Frontend Monitoring

Worse each year

Comentários: I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable.

Vantagens:

Has monitoring specific to the programming languages and database servers that we use

Desvantagens:

Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap. The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible.

Performance Monitoring Paradigm

Vantagens:

I noticed a sudden increase in response times for one of my application endpoints. With New Relic, I was able to drill down into the root cause, discovering that it was due to a database query that needed optimization.

Desvantagens:

I least liked about New Relic is its pricing structure, which can be complex to understand and may become expensive as my monitoring needs grow.

Great tool for tracking the performance and health of our platform

Comentários: I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful.

Vantagens:

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

Desvantagens:

When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need.