---
description: Tudo sobre New Relic: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: New Relic - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Desempenho de Aplicações](/directory/30208/application-performance-management-software/software) > [New Relic](/software/118128/new-relic)

# New Relic

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> A análise de software do New Relic fornece visibilidade e insights sobre o desempenho do aplicativo, a experiência do cliente e o sucesso comercial.
> 
> Conclusão: 195 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.5/5** | 195 Avaliações |
| Praticidade | 4.2/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.2/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: New Relic
- **Fundada**: 2008

## Contexto comercial

- **Preço inicial**: US$ 10,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Canadá, China, Estados Unidos, Irlanda, Japão, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia, Índia

## Recursos

- API
- Alertas de limites
- Alertas/notificações
- Alerts/Escalation
- Ambiente de desenvolvimento integrado
- Análise da causa raiz
- Análise de consultas
- Análise de dados preditiva
- Análise de rede
- Análise de registros
- Análise do desempenho
- Arrastar e soltar
- Automatização de processos e fluxos de trabalho
- Compilação de registros
- Controles/permissões de acesso
- Depuração
- Detecção de anomalias
- Ferramentas de colaboração
- Ferramentas de diagnóstico
- Geração de relatórios de incidentes
- Geração de relatórios de tempo de funcionamento
- Gerenciamento da implantação
- Gerente de linha de base
- Gestão de incidentes
- Gestão de recursos
- Gestão de tarefas
- Gestão do desempenho
- Gestão do fluxo de trabalho
- Implantação contínua
- Integração contínua
- Interface gráfica do usuário
- Monitoramento
- Monitoramento de TI
- Monitoramento do desempenho
- Monitoração da largura de banda
- Painel
- Painel de atividades
- Painel personalizável
- Pesquisa e filtro
- Protocolo simples de gerência de rede (SNMP)
- Real-Time Monitoring
- Registro de auditoria
- Registros de eventos
- Relatórios e análise de dados
- Relatórios e estatística
- Segurança de dados
- Supervisão de rede
- Testes de disponibilidade
- Third-Party Integrations
- Vários idiomas

... e mais 4 recursos

## Integrações (144 no total)

- AWS AppSync
- AWS CloudFormation
- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Glue
- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS Lambda
- AWS Personal Health Dashboard
- AWS Step Functions
- AlertOps
- Amazon API Gateway
- Amazon CloudFront
- Amazon Connect
- Amazon DocumentDB

... e mais 129 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Gestão de Desempenho de Aplicações](https://www.capterra.com.br/directory/30208/application-performance-management-software/software)

## Categorias relacionadas

- [Sistemas de Gestão de Desempenho de Aplicações](https://www.capterra.com.br/directory/30208/application-performance-management-software/software)
- [Programas de Monitoramento de Sites](https://www.capterra.com.br/directory/10021/website-monitoring/software)
- [Software de Gestão de Servidores](https://www.capterra.com.br/directory/10019/server-management/software)
- [Software para IT, Servidor e Monitoramento de Rede](https://www.capterra.com.br/directory/32713/server-monitoring/software)
- [Software de Gestão de Ciclo de Vida de Aplicativos](https://www.capterra.com.br/directory/30525/application-lifecycle-management/software)

## Alternativas

1. [ManageEngine Applications Manager](https://www.capterra.com.br/software/172323/manageengine-applications-manager) — 4.6/5 (256 reviews)
2. [Site24x7](https://www.capterra.com.br/software/168192/site24x7) — 4.7/5 (344 reviews)
3. [ManageEngine OpManager](https://www.capterra.com.br/software/168854/manageengine-opmanager) — 4.5/5 (259 reviews)
4. [Datadog](https://www.capterra.com.br/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [PRTG](https://www.capterra.com.br/software/21581/prtg-network-monitor) — 4.6/5 (254 reviews)

## Avaliações

### "Does a very comprehensive job of monitoring." — 5.0/5

> **Ash** | *29 de setembro de 2025* | Rádio e televisão | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Its very comprehensive with many options and senarios available for monitoring performance and speed.
> 
> **Desvantagens**: Some of the monitoring options are hard to setup. Some options have a higher learning curve and require more intergration into your application.
> 
> Overall its a value and makes monitoring much easier with a wide variaty of options and metrics. I have it connected to Ops Genie as well for a full solution

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### "New Relic like a pro" — 5.0/5

> **Satish** | *26 de maio de 2025* | Software | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Its Visual representation is very easy to understand.  All monitoring features are included like APM, Brower, synthetic, Infra monitoring.
> 
> **Desvantagens**: New feature which is Ask AI is not giving solutions real time. It only provides data respective to new relic documents.
> 
> Its very powerful monitoring. It has capacity to monitor massive amount of data.&#10;In our organization we are monitoring nearly about 1000 servers.

-----

### "Worse each year" — 2.0/5

> **Dylan** | *7 de novembro de 2020* | Internet | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: Has monitoring specific to the programming languages and database servers that we use
> 
> **Desvantagens**: Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap.&#10;&#10;The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work.&#10;&#10;Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible.
> 
> I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable.

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### "New Relic can do anything but is hard to get going with" — 4.0/5

> **Avaliador Verificado** | *21 de agosto de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: New Relic is a very expansive product that can do so so much. It really can cover the capabilities of multiple other products.
> 
> **Desvantagens**: I found it very hard and complicated to get started without training. I found I got lost in the UI often and the terminology was confusing. It took a lot of training to figure out how to use it properly.
> 
> I have used New Relic since 2016 but only in the last few years I set up the product and used it more extensively.

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### "Great tool for quickly monitoring performance across your infrastructure" — 4.0/5

> **Mark** | *23 de outubro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: New Relic is great for quickly seeing trends and changes across databases and applications. It is easy to identify problems with performance or load and quickly get to the root cause or at least a step in the right direction to help solve your problem with your infrastructure. It can also be customised to pull in the relevant information.
> 
> **Desvantagens**: We did not find many drawbacks with New Relic aside from the cost which is a little high, it does exactly what it says in and a straightforward way while allowing for customisation.
> 
> Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup thresholds to provide alerting to the relevant people and teams.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/118128/new-relic)

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