--- description: Tudo sobre Harbortouch POS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Harbortouch POS - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas PDV](/directory/20052/point-of-sale/software) > [Harbortouch POS](/software/118757/harbortouch-pos) # Harbortouch POS Canonical: https://www.capterra.com.br/software/118757/harbortouch-pos Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/118757/harbortouch-pos?page=2) > O Harbortouch fornece sistemas de ponto de venda para os setores de hotelaria e varejo. Informe-se sobre o programa de POS GRÁTIS. > > Conclusão: 100 usuários atribuíram a nota **1.7/5**. Melhor classificado para **Praticidade**. ----- ## Resumo ### Quem usa o Harbortouch POS? Comércio varejista, restaurantes, lojas de conveniência, lojas de bebidas, bares, boates, cafés ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **1.7/5** | 100 Avaliações | | Praticidade | 2.0/5 | Com base em avaliações gerais | | Suporte ao cliente | 1.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 1.4/5 | Com base em avaliações gerais | | Recursos | 1.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 10% | (1/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Shift4 - **Localização**: Allentown, EUA - **Fundada**: 1994 ## Contexto comercial - **Preço inicial**: US$ 29,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Acesso para Celular - Assinatura eletrônica - Automação de pedidos - Banco de dados do cliente - Barcode/Ticket Scanning - Cobrança e faturamento - Contas de clientes - Controles independentes - Gestão de compromissos - Gestão de descontos - Gestão de devoluções - Gestão de dicas - Gestão de entrega - Gestão de estoques - Gestão de pedidos - Gestão de tabelas - Gestão de vales-presente - PDV para restaurantes - Pedidos online - Processamento de pagamentos - Programa de fidelidade - Relatórios de vendas - Relatórios e análise de dados - Reservas online - Várias localizações ## Integrações (5 no total) - DoorDash for Merchants - Mailchimp - Orca Inventory - Sarbari - Sling ## Opções de suporte - Assistência 24/7 - Bate-papo ## Category - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) ## Categorias relacionadas - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) - [Sistema de Caixa para Restaurante](https://www.capterra.com.br/directory/30603/restaurant-pos/software) - [Sistemas para Restaurante](https://www.capterra.com.br/directory/20026/restaurant-management/software) - [Sistemas para Bar](https://www.capterra.com.br/directory/30897/bar-pos/software) - [Software de SPA](https://www.capterra.com.br/directory/30782/spa/software) ## Alternativas 1. [Toast POS](https://www.capterra.com.br/software/136301/toast-pos) — 4.2/5 (549 reviews) 2. [Epos Now](https://www.capterra.com.br/software/152638/epos-now) — 3.8/5 (714 reviews) 3. [Lavu](https://www.capterra.com.br/software/118828/lavu) — 4.2/5 (258 reviews) 4. [CAKE POS](https://www.capterra.com.br/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Rezku POS](https://www.capterra.com.br/software/157466/rezku-pos) — 4.7/5 (42 reviews) ## Avaliações ### "Harbortouch makes life easy\!" — 5.0/5 > **Heidi** | *26 de janeiro de 2021* | Restaurantes | Taxa de recomendação: 10.0/10 > > **Vantagens**: So many things to like\! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well. > > **Desvantagens**: I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily. > > I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product. ----- ### "No access to your data and Customer service is beyond terrible" — 5.0/5 > **David** | *7 de fevereiro de 2019* | Software | Taxa de recomendação: 0.0/10 > > **Vantagens**: Equipment and setup was great\! the ability to duplicate items saves a ton of steps > > **Desvantagens**: Forget reporting it isn't happening. All I wanted was a transaction detail report for a previous month that included items. NOT happening. Call customer service and all they are doing is reading the KB articles. Ordering is not super intuitive > > After install it's been TERRIBLE. Although reliable ----- ### "False Promises & Eggregious Functionality Issues" — 1.0/5 > **Danielle** | *2 de janeiro de 2020* | Restaurantes | Taxa de recomendação: 0.0/10 > > **Vantagens**: User friendly POS face for employees to use during business hours is easy to read (large font) \& simple to learn. > > **Desvantagens**: If you want to see accurate payroll daily, if you think you will use this system to keep accurate track of your employee's hours or have them clock-in using this system, if you want the credit card processing to work properly every time you run one, or if you want customer support that fultills it's promises, then sadly, Harbor Touch is not for you. > > You cannot imagine the sad experience we have had with Harbor Touch. When we had to reboot the POS multiple times, every day, for 2 months straight, during busniess hours, we obviously had some very upset customers who had to wait up 20 minutes while the system came back up and then, many times, STILL did not work. Some guests were able to pay with cash or agreed to leave their CC info with our promise that we would destroy the information later once the system was up an running again, but if you run a business with CC, you can imagine what a mess this was. HT was terrible in rectifying the issue for us and allowed us to struggle, literally DAILY\!, for months before they finally sent out a new everything and fixed the issue. We COMPed so many checks due to guest frustration that could not be recified and lost innumerable customers (which will have a lasting impact on our business). For the financial burden that HT caused during this time, they appeased us with the promise of a $275 credit and another $100 credit which WE HAVE STILL NOT RECIEVED. It's very sad to say that they say whatever they need to keep you "quiet" and don't follow through with their promised. Simply put, Harbor Touch proves time and time again that they do not care about YOUR business. And of course, they continue to take their fees and CC processing charges out on regular schedule, all the while promising the world, and delivering on nothing. So, so sad. Stay FAR away. ----- ### "Depressing System" — 1.0/5 > **Olga** | *19 de junho de 2020* | Varejistas | Taxa de recomendação: 0.0/10 > > **Vantagens**: nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business. > > **Desvantagens**: I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing\! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay > > On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had\! ----- ### "Don't believe everything you hear" — 2.0/5 > **Doug** | *12 de março de 2022* | Restaurantes | Taxa de recomendação: 0.0/10 > > **Vantagens**: The POS works most of the time, but unfortunately you need it to work all the time in the restaurant business, I find most outages to be on the weekend, from bad hard drives to credit card system down, printers not communicating, always something new... > > **Desvantagens**: see above, these folks are leaches, they get in and you can't get rid of them. The software is patchy at best always seems to have some sort of bug. > > They won't take no for an answer, I completed my contract signed in 2017 but, they argue I should have terminated it one month before it expired, therefore it automatically renews. They now want to sue me for the contract, I have an email from the sales person telling me no more contracts and no paperwork to sign\! Who sues customers to stay with them?? If a customer elects not to do business with me, that is fine. ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/118757/harbortouch-pos?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/118757/harbortouch-pos) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados