--- description: Tudo sobre Paychex Flex: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paychex Flex - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Folha de Pagamento](/directory/30202/payroll/software) > [Paychex Flex](/software/119841/paychex-flex) # Paychex Flex Canonical: https://www.capterra.com.br/software/119841/paychex-flex Página: 1 / 74\ Próximo: [Próxima página](https://www.capterra.com.br/software/119841/paychex-flex?page=2) > Gerencie a folha de pagamento online ou internamente e economize dinheiro com monitoramento de horas, geração de relatórios e processamento da folha de pagamento. > > Conclusão: 1807 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Paychex Flex? O Paychex Flex é a solução ideal de folha de pagamento e RH para empresas de pequeno e médio porte em uma variedade de setores, incluindo varejo, serviços profissionais, serviço de alimentação, manufatura e construção. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 1807 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Paychex - **Localização**: Rochester, EUA - **Fundada**: 1971 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Países disponíveis**: Estados Unidos ## Recursos - Acesso para Celular - Administração COBRA - Alertas/notificações - Análise de dados de mercado - Banco de dados de funcionários - Clock In/Out - Cobrança e faturamento - Comentários de 360 graus - Conformidade com HIPAA - Controle de comparecimento - Controle de comparencimento - Controle de horas - Cumprimento Tributário - Cálculo de horas extras - Depósito direto - Divulgação de ofertas de trabalho - Gerenciamento de documentos - Gestão de avaliações - Gestão de benefícios - Gestão de calendários - Gestão de candidatos - Gestão de capacitação - Gestão de comparecimento - Gestão de entrevistas - Gestão de funcionários - Gestão de indenizações - Gestão de orçamento - Gestão de tarefas - Gestão de títulos - Gestão do desempenho - Gestão do quadro de horários - Horas faturáveis e não faturáveis - Incorporação - Lembretes - Monitoramento de transações - Painel de benefícios - Payment Gateway Integration - Planejamento de pessoal - Portal de autoatendimento - Portal do funcionário - Preparação do W-2 - Prevenção de fraude de pagamento - Processamento de pagamentos ACH - Rastreamento de vagas e licenças - Registro de benefícios online - Relatório de Nóminas - Relatórios ACA - Relatórios e análise de dados - Seguimento dos candidatos - Triagem de antecedentes ... e mais 25 recursos ## Integrações (36 no total) - 7shifts - Altametrics - Attendance on Demand - BambooHR - Bullhorn ATS & CRM - Clover - Connecteam - Core Commissions - EasyLlama - Elavon - Employee Navigator - Engine - Flexspring - Instant Pay - Jirav ... e mais 21 integrações ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Folha de Pagamento](https://www.capterra.com.br/directory/30202/payroll/software) ## Categorias relacionadas - [Software de Folha de Pagamento](https://www.capterra.com.br/directory/30202/payroll/software) - [Sistemas de Pagamentos](https://www.capterra.com.br/directory/30232/payment-processing/software) - [Sistemas de Recursos Humanos](https://www.capterra.com.br/directory/5/human-resource/software) - [Software para Controle de Presenças](https://www.capterra.com.br/directory/30527/attendance-tracking/software) - [Ferramentas de Gestão de Tempo](https://www.capterra.com.br/directory/30612/time-tracking/software) ## Alternativas 1. 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[ADP Workforce Now](https://www.capterra.com.br/software/155895/workforcenow) — 4.4/5 (7233 reviews) ## Avaliações ### "Great software with many capabilities" — 5.0/5 > **Deborah** | *6 de março de 2026* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: The ease of use, functionality of software, the software being able to handle all tax withholding of various local jurisdictions. > > **Desvantagens**: It wasn't always easy to connect with the account assigned representative, however the next available staff was always very helpful and knowledgeable. > > When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions and sometimes as many as 4 local taxes to be withheld for one job location. Once these were worked through it worked very well. ----- ### "Easy to use & excellent with compliance\!" — 5.0/5 > **Kari** | *19 de março de 2026* | Bens de consumo | Taxa de recomendação: 9.0/10 > > **Vantagens**: Paychex Flex was super easy to use and communication with the support team was excellent\! It was also a great value for the money for time tracking and payroll for our employees. I love the fact that they helped with all of our mandated reporting. > > **Desvantagens**: I had no issues with Paychex Flex. Everything worked well for us and the team was always available to help meet any of our needs. > > We used Paychex Flex for payroll and 401K for our hourly and salaried employees. The system was easy to use and I love the fact that they helped with all of our mandated reporting. ----- ### "Legacy payroll provider with a robust offering at a price." — 2.0/5 > **Robert** | *26 de fevereiro de 2026* | Relações governamentais | Taxa de recomendação: 4.0/10 > > **Vantagens**: Paychex Flex is a large company and with that comes a bit of security and knowledge that they can handle any sized customer big or small as well as the unique challenges that come from complex payroll solutions. The rub is that you pay a premium for that type of service. All in all they have a solid and very customizable product and it's well rounded given there several acquisitions to include just about everything under the sun under one product offering. > > **Desvantagens**: The cost. Being a legacy payroll provider, the cost certainly is high in comparison with all of the other providers. The other thing that could be a challenge was the revolving door of specialist that would be assigned to our account. It seemed like every month or two we'd be assigned to a new Paychex team member. Also given Paychex size it seems that the teams are geo-diverse and don't utilize the same tools and resources to manage customer accounts internally. i.e. probably no shared CRM or Salesforce platform. We'd routinely get calls from folks in different departments trying to upsell our service offering only to tell them we spoke to someone else about this less than a month ago and have no interest in implementing the additional services. > > Strong provider, but overall, the cost was very prohibitive. Cost ultimately had us looking at alternatives, but their solution is more than capable to support the task, unfortunately at a heavy price. ----- ### "Paychex - Beware and Avoid at all Costs" — 1.0/5 > **Sheila** | *1 de abril de 2026* | Contabilidade | Taxa de recomendação: 0.0/10 > > **Vantagens**: One Employee Login for 401k and Payroll. Otherwise, there are no other redeeming qualities for Paychex. > > **Desvantagens**: The customer service in all departments. The failure to provide services as contract (tax-pay service, payroll and 401k Plan). Mistakes, very big ones, by the 401k team. Horrible service by everyone involved over several years. Keep sending us new products to sign up for, but their current products do not work. > > Zero out of 10 Stars. Customer service for all product lines is non-existent or offensive. Major mistakes with no consequences. Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries. They are shady with billing. ----- ### "Great for companies with smaller payrolls" — 4.0/5 > **Samantha** | *23 de fevereiro de 2026* | Alimentação e bebidas | Taxa de recomendação: 10.0/10 > > **Vantagens**: It was very easy to use and navigate the website. Onboarding was simple and running payroll was smooth. > > **Desvantagens**: Paychex unfortunately could not keep up with my growing business, and the tax filing was not up to the level that needed for the growth we are having. > > It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend. The customer service is great and the communication with service team is always very prompt. ----- Página: 1 / 74\ Próximo: [Próxima página](https://www.capterra.com.br/software/119841/paychex-flex?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/119841/paychex-flex) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados