--- description: Tudo sobre PROMYS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PROMYS - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Automatização de Serviços Profissionais](/directory/16/professional-services-automation/software) > [PROMYS](/software/120156/promys-psa-software) # PROMYS Canonical: https://www.capterra.com.br/software/120156/promys-psa-software Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/120156/promys-psa-software?page=2) > Solução de fluxo de trabalho e de CRM/PSA/suporte técnico totalmente integrado, o Promys é ideal para VARs de TI, segurança, provedores de soluções de telecomunicações e de MSP. > > Conclusão: 29 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o PROMYS? VARs de TI em crescimento, integradores de sistemas, integradores de AV, provedores de segurança física e de telecomunicações e fornecedores de serviços gerenciados (MSPs na sigla em inglês) que precisam de uma solução que possa fazer mais do que o PSA atual oferece. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 29 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.9/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: PROMYS - **Fundada**: 2003 ## Contexto comercial - **Preço inicial**: US$ 15,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos, Reino Unido ## Recursos - Acesso para Celular - Acompanhamento de atividades - Armazenamento de documentos - Banco de dados de contatos - CRM - Cobrança e faturamento - Controle de despesas - Controle de horas e despesas - Estimativas - Ferramentas de colaboração - Geração de propostas - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gerenciamento de faturas - Gestão de carteira - Gestão de contratos e licenças - Gestão de leads - Gestão de projetos - Gestão de recursos - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do quadro de horários - Imagem de marca personalizável - Importação/exportação de dados - Lembretes - Orçamentos/estimativas - Painel de atividades - Processamento de faturas - Rastreamento de interações - Rastreamento do projeto - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations ## Integrações (9 no total) - Acumatica Cloud ERP - ConnectWise Cybersecurity Management - Google Calendar - Kaseya VSA - LogicMonitor - Microsoft Outlook - NinjaOne - QuickBooks Online Advanced - Sage 50 Accounting ## Opções de suporte - Email/Help Desk - Suporte por telefone - Bate-papo ## Category - [Software de Automatização de Serviços Profissionais](https://www.capterra.com.br/directory/16/professional-services-automation/software) ## Categorias relacionadas - [Software de Automatização de Serviços Profissionais](https://www.capterra.com.br/directory/16/professional-services-automation/software) - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Software de Cotação](https://www.capterra.com.br/directory/30201/quoting/software) - [Software de Faturação](https://www.capterra.com.br/directory/30015/billing-and-invoicing/software) - [Software de Tempo e Despesas](https://www.capterra.com.br/directory/30080/time-and-expense/software) ## Alternativas 1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [BlueCamroo](https://www.capterra.com.br/software/101736/bluecamroo) — 4.4/5 (28 reviews) 3. [Scoro](https://www.capterra.com.br/software/142042/scoro) — 4.5/5 (262 reviews) 4. [ConnectWise PSA](https://www.capterra.com.br/software/107931/connectwise-manage) — 4.1/5 (273 reviews) 5. [monday.com](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (5738 reviews) ## Avaliações ### "Promys serves as the backbone to our operations and I can’t imagine where we would be without it." — 5.0/5 > **Avaliador Verificado** | *19 de abril de 2017* | Taxa de recomendação: 9.0/10 > > **Vantagens**: Promys ties all the aspects of the sales cycle together from opportunity to invoice. The reporting features are very flexible including the standard reports and the ability to export a variety of information from the multi-functional SO Items Processing screen. Promys applies edits that enforce good business practices. > > **Desvantagens**: There are so many features in Promys that it can be hard to remember how to use a feature that is used only occasionally. However, the support staff is very quick to respond and retrain when needed. ----- ### "Promys PSA software review" — 5.0/5 > **Erik** | *20 de junho de 2019* | Segurança e investigações | Taxa de recomendação: 9.0/10 > > **Vantagens**: Promys is a complete business process software fully integrated with our accounting package. > > **Desvantagens**: Reporting improvments are on my wish list. > > The software has had good buy in from our team. We are actively quoting, managing projects, managing field services and time sheets with the application. Promys' service and support has been exceptional. ----- ### "A solid system for the IT VAR space" — 4.0/5 > **Jamie** | *2 de novembro de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10 > > **Vantagens**: Having worked at other large IT VARs in the Canadian market I've used a number of different systems, each with benefits and flaws. Promys seems to have solutions and the ability to manage all of these concerns in a single system from customer account creation to opportunity management to quote and order, all linked together for visibility and information flow. In a growing business this visibility has been as huge help in keeping things flowing as the company scales while allowing us to have better control of our opportunity visibility and backlog management. One of the things I like best is that the Promys team is constantly accepting feedback and adding new features to make things better for their customers across the board. They helped us create a single step part creation/quote import that was a major upgrade to the system and took the time to understand our needs. This feature has been rolled out to all customers now and has been a huge time saver and helped with system adoption across our organization. Since then, we've continued to send over suggestions on how to make things easier and they add it to their development list and roll it out with the regular updates. > > **Desvantagens**: Some of the formats for quotes are hard coded into the system, it would be nice to customize them a little. The onboarding into QB Online took a little longer to sort out to make sure things are running through smoothly. > > Visibility, reporting, accuracy of information have all improved. We're able to get much better information faster. ----- ### "Promys PSA is a great replacement for Salesforce, Remedy (Help Desk) and MS Project" — 5.0/5 > **Pat** | *10 de maio de 2018* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Before Promys PSA we had Salesforce.com for CRM \& quoting, Remedy for Help Desk and PM’s used MS Project or Excel spreadsheets. The disconnects between those software products meant we were constantly re-keying data and having to pull data from multiple systems to create management reports, which always seemed out of date. It was difficult to get good visibility into Job Costing, Managed Service Contract profitability or cycle lessons learned from one department to another. Promys brought all of those modules and data together in one system, which has made our employees much more efficient and effective. Promys PSA has given our management team great visibility into line of business profitability and profitability leaks. > > **Desvantagens**: The Great Plains integration took a little longer than we had hoped, but now that it's up and running it's a very robust integration. > > Since implementing Promys we can quote more competitively, mange projects and managed service contracts more profitably and turn around customer support issues more quickly. ----- ### "Promys helps me run my business more profitably. Customer Support is outstanding." — 5.0/5 > **Meredith** | *23 de abril de 2018* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Prior to implementing Promys PSA our biggest challenge was the lack of visibility and coordination between departments. Having several different disconnected business software solutions resulted in a constant Easter egg hunt for the most current data on billable time, managed services contract profitability, renewal dates and project profitability. Coordinating equipment, software and service delivery was especially complicated. Tracking all this data between different systems and in spreadsheets was time consuming and stressful for the employees and management. The Promys PSA solution captures and manages all of that information in one integrated and easy to use solution. Promys PSA has made it much easier for my team to stay on top of sales, project delivery, managed services/support contracts and customer support issues. Promys PSA has given me better visibility and controls to manage the profitability of my business. > > **Desvantagens**: Installation took a little longer than expected. But the Promys implementation and support teams are very responsive. > > Promys PSA has made it much easier for my team to stay on top of sales, project delivery, managed services/support contracts and customer support issues. Promys PSA has given me better visibility and controls to manage the profitability of my business. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/120156/promys-psa-software?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/120156/promys-psa-software) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Dados estruturados