---
description: Tudo sobre eClinicalWorks: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: eClinicalWorks - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks)

# eClinicalWorks

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> O eClinicalWorks é um dos líderes em TI para assistência médica, fornecendo prontuários eletrônicos (EHR) inovadores e personalizáveis e gestão de práticas médicas.
> 
> Conclusão: 395 usuários atribuíram a nota **3.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o eClinicalWorks?

Soluções inovadoras e personalizáveis para cada ambiente, incluindo consultórios de atendimento básico, centros cirúrgicos ambulatoriais, centros de saúde, hospitais, clínicas móveis e mais de 50 especialidades.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.3/5** | 395 Avaliações |
| Praticidade | 3.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 2.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.0/5 | Com base em avaliações gerais |
| Recursos | 3.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: eClinicalWorks
- **Localização**: Indianapolis, EUA
- **Fundada**: 1999

## Contexto comercial

- **Preço inicial**: US$ 449,00
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Admissão de pacientes
- Agendamento de compromissos
- Agendamento de consultas médicas
- Agendamento do paciente
- Ajuda de programação
- Cobrança de consultas médicas
- Conformidade com HIPAA
- Contas a receber
- Criação de diagramas
- Envolvimento do paciente
- Gestão da receita
- Gestão de compromissos
- Gestão de consultórios
- Gestão de estoques
- Gestão de fichas dos pacientes
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Integração EHR/EMR
- Lembretes
- Limpeza de Reclamações
- Medication Management
- Mensagens instantâneas seguras
- Modelos personalizáveis
- Monitoramento de pacientes
- Pagamentos eletrônicos
- Para fins médicos
- Portal de autoatendimento
- Portal do cliente
- Processamento de pagamentos
- Rastreamento de conformidade
- Receitas médicas eletrônicas
- Reconhecimento de voz
- Relatórios e análise de dados
- Relatórios e estatística
- Remote Treatment Planning
- Resultados de laboratórios
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro
- Videoconferência
- Várias localizações

## Integrações (2 no total)

- Sunoh
- healow Genie

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Assistência 24/7

## Category

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)

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## Alternativas

1. [Fusion](https://www.capterra.com.br/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [ModMed](https://www.capterra.com.br/software/124590/ema) — 4.4/5 (364 reviews)
3. [Epic](https://www.capterra.com.br/software/122278/epiccare-emr) — 4.4/5 (449 reviews)
4. [Tebra](https://www.capterra.com.br/software/129169/tebra) — 3.9/5 (1362 reviews)
5. [athenaOne](https://www.capterra.com.br/software/98735/athenaone) — 3.8/5 (909 reviews)

## Avaliações

### "It gets the job done" — 4.0/5

> **Jason** | *4 de setembro de 2018* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard.
> 
> **Desvantagens**: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything.
> 
> It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance.

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### "ECW Review" — 5.0/5

> **Tiffany** | *2 de julho de 2025* | Consultório médico | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: It's very user friendly. I like that you can access both medical and admin information at the same time
> 
> **Desvantagens**: The inability to send in office messages attached to a patient's chart. I would like to be able to send a message to a provider regarding a patient and have it attached to the patients chart
> 
> It's been very good. The system is easy to navigate and learn. They have an excellent training section. The help desk is very quick to respond anytime I've had an issue or a question.

-----

### "Not worth using" — 1.0/5

> **Joe** | *10 de dezembro de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: There have been few pros to ECW. The 1 thing i do appreciate is the patient portal is relatively easy to access for both the provider and the patient.
> 
> **Desvantagens**: I would describe ECW as being too "clicky." It takes multiple clicks to achieve simple tasks. Sending medications is a nightmare, doing something as simple as changing a pharmacy to send a medication takes 10 clicks. The interphase is simple not comparable to a larger network like Epic. The mobile app is a nightmare, dictation is slow.
> 
> Negative. That's the way i would describe my experience. Having been a PA for the past 6 years, i can honestly say it has made my job harder.

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### "Eclinical Works" — 5.0/5

> **Tabatha** | *15 de janeiro de 2026* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.
> 
> **Desvantagens**: The system can feel complex at times, and some features require additional training to use efficiently. Navigation can be challenging, and certain workflows are not as intuitive as they could be.
> 
> Overall, my experience with eClinicalWorks was positive. It offers comprehensive tools for managing patient records and clinical workflows, though there is a learning curve.

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### "Eclinical works review" — 5.0/5

> **Adrian** | *30 de março de 2025* | Consultório médico | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Patient Portals, Automated Task box and appt scheduling
> 
> **Desvantagens**: Expensive and poor customer service and issues with connections
> 
> I enjoyed the software speed and efficiency as well as the ease of use when training new users

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