--- description: Tudo sobre Lightspeed Retail: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Retail - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas PDV](/directory/20052/point-of-sale/software) > [Lightspeed Retail](/software/120491/lightspeed-retail) # Lightspeed Retail Canonical: https://www.capterra.com.br/software/120491/lightspeed-retail Página: 1 / 40\ Próximo: [Próxima página](https://www.capterra.com.br/software/120491/lightspeed-retail?page=2) > Este POS baseado em nuvem centraliza a gestão de estoques, o gerenciamento de funcionários, os relatórios de vendas e a contabilidade em locais e canais. > > Conclusão: 975 usuários atribuíram a nota **4.0/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Lightspeed Retail? As funcionalidades do Lightspeed estão alinhadas com as prioridades dos varejistas e donos de restaurantes. Ele simplifica as tarefas do dia a dia para que você fique livre para se concentrar no que importa: o crescimento dos negócios e a experiência do cliente. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.0/5** | 975 Avaliações | | Praticidade | 4.1/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Lightspeed - **Localização**: Montreal, Canadá - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 109,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPad (tablet) - **Idiomas**: alemão, francês, holandês, inglês - **Países disponíveis**: Alemanha, Austrália, Bélgica, Canadá, França, Nova Zelândia, Países Baixos, Reino Unido, Suíça ## Recursos - API - Acesso para Celular - Administração de website - Banco de dados do cliente - Barcode/Ticket Scanning - CRM - Carrinho de compras - Catalog Management - Cobrança e faturamento - Contabilidade - Contas de clientes - Controle de estoque - Controle de reparações - Controle e acesso remoto - Código de barras/RFID - For Bakeries - For Small Businesses - Gerenciamento de SEO - Gerenciamento de pedidos de compra - Gestão de canais - Gestão de clientes - Gestão de comércio eletrônico - Gestão de conteúdo - Gestão de descontos - Gestão de estoques - Gestão de estoques do varejo - Gestão de fornecedores - Gestão de pedidos - Gestão de preços - Gestão de produtos - Gestão de promoções - Gestão de renovações de pedidos - Integração da contabilidade - Integração de mercado - Marketing de multicanal - Pagamentos eletrônicos - Personalização - Processamento de pagamentos - Rastreamento de devoluções - Rastreamento de estoque - Rastreamento do custo - Rastreamento do número de série - Reconhecimento de códigos de barras - Relatórios de vendas - Relatórios e análise de dados - Relatórios e estatística - Sincronização de dados - Tela de toque - Third-Party Integrations - Várias lojas ... e mais 13 recursos ## Integrações (76 no total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... e mais 61 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) ## Categorias relacionadas - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) - [Sistemas PDV para iPad](https://www.capterra.com.br/directory/30915/ipad-pos/software) - [Sistemas de Controle de Estoque](https://www.capterra.com.br/directory/30106/inventory-control/software) - [Software de PDV para Varejo](https://www.capterra.com.br/directory/31656/retail-pos-system/software) - [Software de Código de Barras](https://www.capterra.com.br/directory/10051/barcoding/software) ## Alternativas 1. [Epos Now](https://www.capterra.com.br/software/152638/epos-now) — 3.8/5 (719 reviews) 2. [Shopify](https://www.capterra.com.br/software/83891/shopify) — 4.5/5 (6690 reviews) 3. [PayPal](https://www.capterra.com.br/software/179251/paypal) — 4.6/5 (26417 reviews) 4. [RetailEdge](https://www.capterra.com.br/software/76636/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.capterra.com.br/software/205337/shopify-pos) — 4.6/5 (241 reviews) ## Avaliações ### "A great all-inclusive system" — 5.0/5 > **Steve** | *20 de janeiro de 2021* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two. > > **Desvantagens**: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders. > > Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively. ----- ### "The Point of Sale solution" — 4.0/5 > **Avaliador Verificado** | *7 de janeiro de 2021* | Telecomunicações | Taxa de recomendação: 9.0/10 > > **Vantagens**: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks > > **Desvantagens**: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support. > > Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well. ----- ### "Will NEVER recommend" — 1.0/5 > **Heidi** | *8 de julho de 2025* | Varejistas | Taxa de recomendação: 0.0/10 > > **Vantagens**: Not able to use after paying for 9 months to get set up - nothing good to say. Lots of fake promises > > **Desvantagens**: Lied to from the start and now will not return my email with a request for refund after proof (emails saved) were sent. > > November 2024 sent an email of 'needs' that are required to sign on. All of them were available. Now June 2025 and getting ready to go live (as our busy season started in April) and find out that one of my requirements cannot be done. One that is non-negotiable nor a work around available. Hundreds of hours wasted and no one will return my email with a request for refund.... ----- ### "Best POS System in the Business" — 5.0/5 > **Avaliador Verificado** | *1 de maio de 2020* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best. > > **Desvantagens**: I don't have any comments for this section > > We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size. ----- ### "Best POS for small businesses" — 5.0/5 > **Jessica** | *4 de setembro de 2019* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed\! > > **Desvantagens**: Lots of different options so it takes a bit to determine what you need to use. > > One major benefit is how easy my ordering is with their PO system. ----- Página: 1 / 40\ Próximo: [Próxima página](https://www.capterra.com.br/software/120491/lightspeed-retail?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/120491/lightspeed-retail) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dados estruturados