---
description: Tudo sobre Yapi: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Yapi - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# Yapi

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> Software odontológico desenvolvido para otimizar a comunicação e eliminar a necessidade de impressão e digitalização de formulários.
> 
> Conclusão: 49 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Yapi?

Ideal para consultórios odontológicos particulares ou grupos com 2 a 10 consultórios. Para fazer a integração, é preciso ter Dentrix, Open Dental ou Eaglesoft.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 49 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.7/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Yapi
- **Fundada**: 2009

## Contexto comercial

- **Preço inicial**: US$ 199,00
- **Público-alvo**: Profissional autônomo, 2–10, 11–50
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local)
- **Idiomas**: espanhol, inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 210

## Recursos

- Confirmations/Reminders
- Criação de diagramas
- Gestão de compromissos
- Gestão de fichas dos pacientes

## Integrações (6 no total)

- Dentrix
- Eaglesoft
- Mango Voice
- Open Dental
- Practice-Web
- RingCentral Engage Voice

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software para Dentista](https://www.capterra.com.br/directory/20027/dental/software)

## Alternativas

1. [Practice-Web](https://www.capterra.com.br/software/48192/practice-web-dental) — 4.9/5 (115 reviews)
2. [Curve Dental](https://www.capterra.com.br/software/98688/curve-dental-hero) — 4.4/5 (285 reviews)
3. [ABELDent](https://www.capterra.com.br/software/60250/abeldent) — 4.7/5 (112 reviews)
4. [Dentrix](https://www.capterra.com.br/software/2329/dentrix) — 4.3/5 (376 reviews)
5. [Eaglesoft](https://www.capterra.com.br/software/60064/eaglesoft-13-00) — 4.1/5 (157 reviews)

## Avaliações

### "The best software money can buy." — 5.0/5

> **Chance** | *2 de fevereiro de 2022* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: My favorite aspect of the software currently is patient recall and online scheduling. The integration when they get a reminder that they are due and can just schedule immediately right from their phone is undeniably convenient and that’s what our patients want. Email campaigns are a huge help. It saves you valuable marketing dollars.
> 
> **Desvantagens**: The few things that are missing are Knick knacks. The ability to upload pdf documents of patient treatment plans and send them recall reminders that they have pending treatment with an attached and signed document by them is essential. While hygiene visits are important treatment is where all the money is made. Integrating YAPI pay into that scheduling feature would also be highly beneficial. The office would decide how much of the co-pay would be required to make the appointment and the deposit could made directly from the patients phone in order to schedule. More customized email lists through POP. Filters that separate inactive, non-patient, and archived patients. Patients without insurance and maybe even specific insurances. Collections through YAPI. Like with recall. Patients get a reminder or a notification their claim has closed and they have an outstanding balance. Filters like standard billing and non-completed therapy or payment plans would have to be available. You don’t want a patient on a payment plan getting a reminder their full balance is due when you’ve already drafted autopay.
> 
> My overall experience with YAPI has been sublime. Any question I have always has an answer and if there isn’t one then the team gets together and makes sure the issue is resolved in the next update. I absolutely refuse to hear any offers from other dental software programs when I used to sit through them all. If you don’t like YAPI you need to make sure you fully understand it and are getting everything out of it you can.

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### "Why isn't your office using Yapi yet?" — 5.0/5

> **Shannon** | *9 de outubro de 2024* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: User friendly portal\! And we love that they are always adding new features. Love the new Online Scheduling.
> 
> **Desvantagens**: Making and using new forms and getting ahold of the department that handles this.
> 
> Our dental office has used Yapi for about over a year. The product is extremely user-friendly, fun and intuitive. The customer service department is always helpful, patient, and quick to answer. I used Yapi at a previous office and brought it over here and everyone loves it\! It is one of our most valued software programs. Yapi keeps our day on track with its scheduling and communication features. We highly recommend Yapi to all dental offices\!

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### "patient communication software with many glitches" — 3.0/5

> **Benjamin** | *25 de dezembro de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: Good integration with our practice management software low overall cost.  Relatively easy interface to learn for our team.
> 
> **Desvantagens**: Glitchy and had some down time due to issues. Subpar customer sypport. &#10;Tried to fix issues many times unsuccessfully before we switched to another platform.
> 
> Marginally good. We had several issues while using Yapi and only had problems with customer support.

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### "Amazing customer service and even better product" — 5.0/5

> **Cindi** | *22 de março de 2022* | Hospitais e Saúde | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: We absolutely love how the software allows are new patients to fill out the new patient forms from their own smart device or in office on the iPad. Not only does it make it more convenient to patients, but it also allows are schedule more efficiently since the the forms auto-populate into Open Dental so the whole team can see the forms as they entered. This also reduces clerical error on our part while entering.
> 
> **Desvantagens**: I would like to be able to add more appointment reminders and for the save the dates to go out sooner.
> 
> The best customer service by far\! Every time I have a question or need help I am able to find an answer quickly on their help page. If I need additional help, I can call and I am able to speak with someone promptly without the run around. I love how they routinely follow up with us too to check in.

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### "Great Patient Management" — 5.0/5

> **Carrie** | *5 de abril de 2022* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Yapi is very customizable for our specific office needs.  Most often I can customize the product myself and if I need help, Yapi support is always very helpful.  We have been using the software for several years now and other software has come and gone over the years but Yapi will always be our go to\!
> 
> **Desvantagens**: I would like it if they made online forms editable without having to use support.
> 
> We have been using Yapi for many years in our office.  We have been able to eliminate other software because Yapi has added more services that we can use.  I have been very happy that we can customize our forms and with Covid, it is such a bonus that we have have all our forms available online or mobile.

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## Links

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