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Conheça Shop Boss

O Shop Boss funciona em quase todos os dispositivos com conexão à internet. Disponível com todos os recursos, a partir de US$ 109,00 por mês. Portal do cliente, Integração Lyft, envio de e-mails/atualizações por texto, portal do cliente com pagamentos remotos, informatizado e com DVI integrado. Importe estimativas de colisão do CCC/Mitchell. Esta é uma tecnologia de ponta para dar aos lojistas as melhores ferramentas disponíveis para administrarem os negócios. Conta com 30 dias de teste grátis e excelente suporte ao cliente.

Quem usa Shop Boss?

Oficinas de conserto de automóveis localizadas nos Estados Unidos, Canadá e Porto Rico. Os clientes, geralmente, têm de um a 10 técnicos. A CSB Technologies Inc. também oferece uma versão empresarial para lojas em vários locais.

Shop Boss Software - 1
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Shop Boss Software - 3
Shop Boss Software - 4
Shop Boss Software - 5

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Shop Boss

Pontuação média

Geral
4,5
Praticidade
4,5
Atendimento ao cliente
4,6
Recursos
4,3
Relação qualidade/preço
4,3

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
66%
4
26%
2
4%
1
4%
Michael
IT Manager, EUA
Automotivo, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

User Friendly - Feature Heavy - Great Product

5,0 há 3 anos

Comentários: I've had the fortunate opportunity to work closely with a number of people at shopboss. Our business is always evolving and changing the way we do things. We are just a little different than most of our competitors. Shopboss is open to our suggestions and unique requests so that their software specifically fits our business model. I've never seen another company do that for us. The quality of their work is very high and keeps me excited about working with them to make shopboss the best it can be for us.

Vantagens:

The software is very intuitive and easy to use. New employees can walk in and start writing work orders almost immediately. The work flow is simple and makes logical sense walking the customer through the intake process. They have built in labor books, parts ordering, and texting that are easy to use and make the speed of service lightning fast. New features are constantly being released and improving the overall quality of the product.

Desvantagens:

There isnt much bad to say about their product. They have experienced some growing pains as they expanded their customer base that effected service slightly. They have since corrected these issues. There are difficulties when working with a completely web based system but the benefits greatly exceed the cons.

Woodrow
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Make the move and don’t look back!

5,0 ano passado

Comentários: Originally this company was family owned and the Overall experience was like dealing with family, then when they moved to the next level, the only thing that changed was more features, better resources and more friendly family to deal with!!

Vantagens:

From The integrated inspection feature, to the ease of creating unlimited canned jobs, to the way the software communicates with some of my marketing partners, where do I start? Where do I end? It’s good!!

Desvantagens:

Only con I can think of is that we didn’t switch sooner!!

Amanda
Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The only thing consistent with ShopBoss is it is down, and "being worked on"

2,0 ano passado

Comentários: Just know we are severely disappointed.

Vantagens:

When our current owner purchased the business from the previous owner, he used ShopBoss and we just carried it over since the staff was familiar with it so thats the only reason we use it.

Desvantagens:

The fact that it is so consistently down, or being worked on. And all we get is a sorry. Funny that the billing is NEVER down, or the ability for them to charge our cards is NEVER down. Our shop depends on this program to work for our shop to run seamlessly. However, we can't depend on that. This week so far (Thursday) it has been down twice for HOURS. The first day, we had customers waiting and our techs were in the middle of jobs when it went down, we had no way for them to pay--or even open Work Orders to see them, so the amount of people who walked out with free work is asinine. All because the program doesn't work like it is supposed to--like we pay for it to work.

Resposta do CSB Technologies Inc.

há 12 meses

Hello Amanda, we can appreciate your frustration with stability over the past few days. Shop Boss is a program that is meant to run your business, and when it's unavailable, things come grinding to a stop. For that, we apologize, and will continue to monitor and optimize until we get back to our 99.99% uptime. If you'd like to discuss further, please reach out to our service team at [email protected] and they'd be happy to discuss your current situation.

Victor
CEO, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good POS for an auto shop, needs some updates

5,0 há 3 meses

Vantagens:

The boss inspections are the best inspections of any other POS

Desvantagens:

missing some integrations, not synced dispatch board

Danielle
Owner, Canadá
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Shop Boss Review

5,0 ano passado

Comentários: Shop boss is a great software, it isn't perfect but no one is perfect. I highly recommend shop boss.

Vantagens:

The software is very windows based, so easy to work with, it's "click and play". The team at shop boss is interactive with their clients and very responsive to suggestions to make the product better. They have a dedicated support team available by chat during business hours and respond to email queries within one day typically.

Desvantagens:

The inventory system needs work - but guess what? As stated above, they are hugely responsive and they are working on fixing it! It would be nice if their reports explained a little better what data they were pulling (sometimes it doesn't make sense what information is presented) but again, if you contact support they will explain everything to you.