15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça M-Files

O M-Files fornece uma plataforma inteligente de gerenciamento de conteúdo de última geração, que melhora o desempenho dos negócios ajudando as pessoas a encontrar e usar informações com mais eficiência. Melhore o fluxo de trabalho, aumente a reutilização de informações, elimine a redundância, controle com segurança o conteúdo e evite conflitos e perda de dados em uma única solução intuitiva de gerenciamento de conteúdo que se integra ao Windows Explorer. Milhares de organizações em mais de 100 países usam o M-Files para gerenciar suas necessidades de informações comerciais.

Quem usa M-Files?

O M-Files se destaca como uma solução para pequenas e médias empresas que dependem muito de processos baseados em papel. O M-Files oferece alto valor a empresas de setores altamente regulamentados.

M-Files Software - 1
M-Files Software - 2
M-Files Software - 3
M-Files Software - 4
M-Files Software - 5

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do M-Files

Pontuação média

Geral
4,3
Praticidade
4,1
Atendimento ao cliente
4,1
Recursos
4,2
Relação qualidade/preço
4,2

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
51%
4
31%
3
13%
2
3%
1
2%
Joe
Joe
Engineer
Usuário do LinkedIn Verificado
Companhias aéreas/Aviação, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daily User

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Clarwin
Clarwin
IT Services Manager, Filipinas
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

Go-to application for any Digitization Project

5,0 há 6 anos

Comentários: M-files is a must for any company seeking to implement digital transformation initiatives in their company. I love best is its extensive feature set and seamless integration with Microsoft products (e.g., office, IIS server, MS SQL, Windows, etc.) The workflow feature is easy to customize, setup, and implement. It will change the way you deal with paper documents once you experience how easy it is to digitize, and manage your documents. The OCR functionality is a beast! Just like having Google on your local repository, reading through the very contents of your digital documents.

Vantagens:

The thing I like the most is the seamless integration with Microsoft products. This made it easy for implementing the use of M-files into our office workflow (it works well from within Outlook, Microsoft Office, even Windows Explorer). The creation of a Workflow is made very easy via a graphical workflow editor. Just a little learning curve and we are able to setup the different manual processes into a solid digital workflow for the office (e.g., filing for leave, routing of papers for approval, storing scanned copies of contracts and any kind of document in the office).

Desvantagens:

When implementing on a large scale (e.g., company-wide) we really had to sit down and plan out our licensing arrangement. Note that M-Files comes in a variety of licensing options (e.g., read-only, named user, concurrent user). Some offices can possibly share licenses (but number of active sessions will be limited). Planning out the best license option is quite a task since we were woking on a limited buget and we had to optimize the value-for-money setup we can have. It can also be a bit overwhelming for new users. We had a bit of difficulty in the deployment since we had to train all the users (who found it not so intuitive at first). But then, after the training, it has then been integrated well for our daily use.

Chris
Systems Analyst, Canadá
Construção, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

ISO Optimized DMS Software

5,0 há 3 anos

Vantagens:

With our company looking to become ISO certified, we knew that a proper DMS/QMS system would be required within our company. After multiple meetings, we decided on M-Files as it provided the easiest integration into our current system, and increased our security control for all documents within our company. We now have the ability to control change management, document approval process, SOP reviews, etc. efficiently and effectively

Desvantagens:

It can be confusing at first with having to 'check out' a document from M-Files to review and/or edit. Once complete, you check it back in which will change the version number of the file. Once figured out, all of our documents are now properly maintained.

Abhijit
IT HEAD, Índia
Petróleo e energia, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Very Comprehensive Solution

5,0 há 3 semanas Novo

Comentários: As an user from India, I can say a direct sales and support channel is the need of the hour. Industries are struggling to finalize on proper solution for secure file sharing and workflow management.

Vantagens:

Well Designed. User Interface is really good. Once trained it is easy to managed. Very secure. After the initial hiccups of implementation it was a breeze to work with the solution.

Desvantagens:

I am struggling to get proper support in INDIA. Feel handicapped as we are forced to depend on their partners. They simply refuse to even realize the urgency of the client issues.

Resposta do M-Files

semana passada

Dear Abhijit, Thank you for your feedback. We’re delighted to hear that you find our solution well-designed, user-friendly, and secure, and that it has been smooth to work with after the initial implementation. However, we are genuinely sorry to learn about your dissatisfaction with the support in India. We understand the importance of timely and effective support, especially for urgent issues. We are familiar with your situation and have communicated with our M-Files partner involved. Thank you once again for your valuable feedback and for choosing M-Files. Best regards, The M-Files team

Avaliador Verificado
Usuário do LinkedIn Verificado
Segurança e investigações, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Expensive, bad documentation, no debugging capability and bad support from the vendor

1,0 há 7 anos

Comentários: We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.
The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine!
What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.
There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.
There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support!
M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.
Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed! If somethin went wrong, it's not written there. Maaan!
The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...
I hope this (view from the administration part) gives you a small impression of the daily work. M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope!

Vantagens:

- Usefull user interface on the client side - Good basic structure

Desvantagens:

- Expensive - Very bad support - Bad documentation - No usefull examples - Not self-explaining to the adminsitrator

David
David
IT Project Manager, Filipinas
Usuário do LinkedIn Verificado
Gestão de investimentos, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

One Place for All Document Types

4,0 há 5 anos

Comentários: M-files was a great tool to create one common space for us to store, share, and retrieve documents and digital assets online. Workflow are next, but we're still securing more funding given the new pricing model.

Vantagens:

Our office being limited with space has decided to keep tidy and lean by going digital. We tried M-files because it has good reviews, good recommendations from industry partners, and it has been receiving awards as well. So far, so good. After manual scanning, we upload our files into the M-files vault and everything is securely stored and easily accessible in one place. Searching for the file you need is easy because M-Files makes searching via metadata, and also not by location logic, but by what the document you're looking for is. Workflows is another reason we took M-Files in. We played around with it and it really is easy to create workflows via the graphical logic setup screen. Even the non-technical staff understands how the design works because it is pretty intuitive and straight-forward.

Desvantagens:

M-Files has changed its delivery and pricing model. We have a perpetual license for 2018, but it turns out we need to upgrade into the subscription model for M-Files 2019 in order to continue receiving the updates, upgrades, and customer support. Since we have not yet upgraded, we are put on hold in terms of implementing our digital workflows. Now we're just waiting for the next budget season and release to upgrade.

Resposta do M-Files

há 5 anos

Hi David, Thank you for sharing about your experiences using M-Files with others on Capterra. It is rewarding to hear that M-Files has helped your business with its digital transformation and that you are realizing improvements in the way that your staff store, share, and retrieve documents and digital assets online. I am confident that when you are ready to upgrade to M-Files Online that your company will see the value in having immediate access to product improvements and new capabilities. Please feel free to reach out or visit our customer portal should you have any questions or if we can be of assistance to you.