--- description: Tudo sobre HappyFox Chat: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HappyFox Chat - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [HappyFox Chat](/software/122234/happyfox-chat) # HappyFox Chat Canonical: https://www.capterra.com.br/software/122234/happyfox-chat Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/122234/happyfox-chat?page=2) > Software de chat em tempo real, criado para acelerar o suporte ao cliente. > > Conclusão: 19 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o HappyFox Chat? Empresas que procuram um software de chat ao vivo e suporte eficaz e fácil de usar. O programa oferece mais de 100 integrações com softwares e ferramentas para aumentar a produtividade e melhorar os números da empresa. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 19 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: HappyFox - **Localização**: Irvine, EUA - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 29,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - AI Copilot - Acesso para Celular - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Chatbot - Formulário offline - Histórico de transcrições/chat - Imagem de marca personalizável - Relatórios e análise de dados - Segmentação geográfica - Suporte do cliente - Third-Party Integrations - Transferências/encaminhamento ## Integrações (44 no total) - Adobe Commerce - Aircall - Asana - Baremetrics - BigCommerce - Breeze - ChartMogul - ClassLink - Delighted - Dialpad - FreshBooks - FullContact - GitHub - GitLab - Google Analytics 360 ... e mais 29 integrações ## Opções de suporte - Email/Help Desk - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software) - [Sistemas de Suporte ao Cliente](https://www.capterra.com.br/directory/32315/customer-support/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.com.br/directory/22/customer-service/software) - [Software para Chatbots](https://www.capterra.com.br/directory/32448/chatbot/software) ## Alternativas 1. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1757 reviews) 2. [Birdeye](https://www.capterra.com.br/software/152997/birdeye) — 4.7/5 (703 reviews) 3. [ChatBot](https://www.capterra.com.br/software/166420/chatbot) — 4.6/5 (66 reviews) 4. [Freshchat](https://www.capterra.com.br/software/158117/freshchat) — 4.1/5 (115 reviews) 5. [Social Intents](https://www.capterra.com.br/software/211547/social-intents) — 4.7/5 (10 reviews) ## Avaliações ### "Great tool, with a small lack of features" — 5.0/5 > **Michel** | *4 de dezembro de 2018* | Internet | Taxa de recomendação: 7.0/10 > > **Vantagens**: HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. > > **Desvantagens**: HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. ----- ### "Happy as a FOX" — 4.0/5 > **Avaliador Verificado** | *6 de abril de 2026* | Artes e artesanato | Taxa de recomendação: 8.0/10 > > **Vantagens**: its user-friendly interface, robust integration capabilities, and cost-effective, unlimited agent pricing > > **Desvantagens**: there is limited reporting capabilities compared to rivals and occasional bugs in the Android mobile app > > We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money." ----- ### "Fatal issue on Android and they couldn't fix it in 30 days.-" — 1.0/5 > **Karri** | *9 de novembro de 2018* | Varejistas | Taxa de recomendação: 1.0/10 > > **Vantagens**: Well, it's fairly easy to use and fairly affordable compared to competition. > > **Desvantagens**: They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. ----- ### "Brilliant to have unlimited agents" — 4.0/5 > **Nicola** | *22 de julho de 2020* | Clínica de saúde mental | Taxa de recomendação: 9.0/10 > > **Vantagens**: Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move\! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. > > **Desvantagens**: The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. > > HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us\! ----- ### "Helped Konnekt sell more seniors video phones in the first 2 weeks" — 5.0/5 > **John** | *25 de junho de 2019* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". > > **Desvantagens**: I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. > > HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/122234/happyfox-chat?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/122234/happyfox-chat) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Dados estruturados