Nextech EHR & PM

Best Software for Dermatology

Vantagens:

Nextech is well written and customizable for each provider. Very simple for new staff to pick up when training.

Desvantagens:

Dislike the software backup methodology. Could be more streamlined so it takes less time and in addition, you'll need a device to backup a so-called workstation backup (I use a NAS) and the server backup backs up to a folder on the server so you'll need to think about space requirements when engineering a solution. In addition to the built in solution to the software I also backup the entire server using a thrid-party imaging solution.

EHR and PM

Comentários: Overall I am satisfied with everything despite above mentioned issues as the good definitely outweighs the bad

Vantagens:

Product was easy to use. The integration process was slightly difficult but made easier by guidance from all the wonderful Nextech employees

Desvantagens:

When the PM and EHR side merged it changes things on the EHR side that I was not prepared for, such as losing my patient merge button. Also it was not explained that our last used number in prior PM and ours was abnormally high so now our chart numbers have 9 digits which is not great. The mapping portion of integration should be explained better, I did have a lot of issues with this part and am currently still having problems with the import

Expensive fees to keep software service and updates yearly.

Comentários: Basic scheduling needs and some reporting.

Vantagens:

Scheduling is easy, drop down menus can be personalized. Maintaining providers schedules is simple.

Desvantagens:

One glitch that is frustrating is name changes. Once a patient is in the system, you can't change their name or the system deletes their file data. Photos, op reports, everything. It's a frustrating process b/c to make any new documentation legally correct, you have to go in by hand an change every where it's written, which on surgical consents can be almost 20 times. Then anything automated that goes out still has their wrong name. For divorced patients this is a frustrating reminder. Most importantly though is the yearly fee. Once you purchase this software, you then have to continue purchasing it every year or it doesn't work properly (no updates) and you have no support from Nextech if something goes wrong. I wasn't here when it was purchased, but our physician emphatically denies every knowing this was going to be the case when he made the initial buy in. We pay thousands a year for this system, but switching seems very daunting and they know that. You're basically trapped when you buy in...if you don't pay, which we haven't for almost a year, then decide to break down and do it, it only back pays. Say you miss a year, you will have to pay for the year of service you DIDN'T get and then another year to get up to date. It's a huge rip off.

Great for Mohs Surgery

Comentários: Excellent experience over the past 5 years with Nextech.

Vantagens:

I love how you can make it intuitive to your practice needs.

Desvantagens:

Trying to navigate regulatory compliance

Nextech should be web browser based

Vantagens:

There are a lot of features that are nice

Desvantagens:

The software should be accessible via web browser. There should also be an Android mobile app for both patients and providers.