VolunteerLocal

Innovative volunteer management software.

Vantagens:

The ability to manage volunteers according to jobs.

Desvantagens:

I haven't found any shortcomings of the product.

Very Happy Customers!

Comentários: We had a big job in switching over our volunteer software system to VolunteerLocal from our previous system. I have been so pleased with not only the capabilities of VolunteerLocal's system, but the customizable options that allow us to really capture and streamline information in a way that makes the most sense for the unique needs of our organization. And again, you simply cannot beat the personal, friendly, and knowledgeable customer service. I would highly recommend this system to other Volunteer Managers in the nonprofit sector.

Vantagens:

VolunteerLocal has been a phenomenal partner for our organization. The software is fully customizable and has helped us streamline how we capture volunteer information and schedule volunteers. The best part is the phenomenal customer service from Brian, Emily, and the rest of the team. They have been tremendous partners in helping us set up our site in a way that will most benefit our organization.

Desvantagens:

We have been incredibly satisfied customers. While some aspects of the set up process were a bit confusing for this technologically-challenged employee, the team was so patient, kind, and helpful in assisting with our setup. Any roadblocks that came up were kindly and quickly addressed by the excellent customer service.

Volunteer Local for special events

Comentários: Yes, I would recommend this for sure to any organization that needs to recruit volunteers.
Thanks

Vantagens:

Amazing support from Brian: thanks for all your efforts to make it streamline for our company easy to customize sign up sheets when working with numerous groups.

Desvantagens:

unable to generate a report after the event. downloading info: would pick certain titles: still showed the entire info in excel: still had to format the sheet, and delete columns

VolunteerLocal Review

Comentários: The features are great! It is a good tool for volunteer management. I'm not sure about the price to be honest, but it definitely does the job well. And if there are things that you don't like about the software because it's confusing to navigate, customised customer service definitely makes up for it. You're definitely paying for a very efficient customer service experience.

Vantagens:

I like the customisable options and the ability to reach out to mass participants. I especially liked the customer service provided. There are YouTube tutorials and a very attentive customer service team that can answer your specific questions. I had a query about volunteers signing up for jobs and shifts, and customer service agent [sensitive content hidden] really gave me top notch service, even providing me a customised and in-depth video tutorial.

Desvantagens:

It can be a little confusing. If you missed a small step, it might affect your event or programme overall. Or it makes it very clear how we can set-up the page as admin, but there is little help if you're a registered volunteer and if you need help navigating the page. As admin, it is necessary for us to understand the volunteers' procedures and methods to achieve certain things, and there might be an inconvenience if we can't answer them as well.

Excellent Volunteer Management System

Comentários: I am using VolunteerLocal as part of a larger organization with multiple components all using VolunteerLocal. [sensitive content hidden] in Customer Support is outstanding. The design of this program is amazingly thorough. Highly recommended.

Vantagens:

Customer Support is outstanding. VolunteerLocal is intuitive and well designed.

Desvantagens:

Frankly, nothing. I enjoy VolunteerLocal alot.